All articles

Self-checkout, kiosks: Morrisons and Itsu focus on a more human touch
In the United Kingdom, the Japanese fast food chain Itsu (2023 turnover: €184 million, up 60% in a year) is backtracking on self-service ordering terminals. The business will increase the...
28 February 2025
EU: Commission backpedals on CSRD and duty of vigilance
On February 26, the Commission presented a proposal for the Omnibus Directive, removing  80% of companies from the CSRD non-financial reporting framework and slashing obligations related to the...
27 February 2025
TikTok Shop arrives in Western Europe, with a potential market of €3.3 billion
After the launch of TikTok Shop in Mexico, the platform is launching this feature in France, Germany, Italy and Spain, four countries with a combined total of 85 million users in 2024. Since...
Profit and market valuation slashed in half: will Shein postpone I.P.O.?
Shein may delay a London Stock Exchange I.P.O., initially planned for April 2025, to the second half of the year. According to the Financial Times on February 23, growth in 2024 fell short of...
Google embarks on international expansion with 2 stores in India
Google (Alphabet Inc: 2024 revenue of US$350 billion, up 15% at constant exchange rates, net margin ratio of 28.6%) plans to open first stores in India, according to Reuters on February, 20. The...
APAC: occupancy rates rise, retail investment up 27% in 2024
In Japan, the Tokyu Plaza Ginza mall in Tokyo has been acquired in early February for US$1 billion by Gaw Capital and Patience Capital. Meanwhile, JLL reports that commercial property investment...
Driven by new profit streams in 2024, Walmart puts the spotlight on e-commerce
Walmart maintained growth while generating higher profits from the core business. With online sales accounting for 18% of total revenue -a level equivalent to Target - e-commerce triggered...
25 February 2025
With Vox IA, Covéa visualises – and soon will manage – the customer experience
To gain competitive advantage, insurer Covéa is improving customer experience by developing an AI-powered solution dedicated to analysing customer feedback: Vox IA.
24 February 2025
Adam Bohbot, Ana Luisa: “By December, we will be active on around 10 marketplaces, including Farfetch, Moda Operandi and Yoox”
The U.S. brand Ana Luisa sells affordable jewellery with a two-year guarantee, priced between US$50 and US$150. For the past year, marketplaces have been the main growth driver. We meet...
24 February 2025
Following a strong 2024, Carrefour wants to spend €800 million for the Brazilian unit
On February 19, 2025, Carrefour published annual results: in 2024, total sales grew by 5.3% at constant rates to €87.27 billion excluding V.A.T., half as fast as in 2023. In France, revenue...
Alibaba opens a first furniture showroom in Hong Kong
On February 22, 2025, Taobao (Alibaba Group) teamed up with Chinese home furnishings platform Papabo to open a first physical furniture store. Named PapaHome and located within the Tsim Sha Tsui...
Driven by property development, Emaar boosted revenue by a third in 2024
On February 14, 2025, Dubai-based property developer Emaar Properties (owner of office assets such as the Burj Khalifa, shopping malls, luxury hotels, etc.) announced a 33% increase in turnover in...
Infinity Advertising becomes a wholly-owned subsidiary of Mousquetaires
Infinity Advertising, the joint advertising agency that has been marketing the retail media offerings of Intermarché and Casino supermarkets since 2021, announced on February 14 a purchase...
How Join Stories aims to capitalise on the stories format to boost online engagement and conversion
Since 2020, the start-up Join Stories has been enabling e-retailers to integrate 15-second video or photo stories -made popular by Instagram- into their websites and apps. With a client portfolio...
18 February 2025
USA: Quiksilver, Roxy and Volcom operator shuts down 122 Stores
On February 7, Liberated Brands (2022 revenue : US$422 million, up by 21%, with no new figures since) began closing 122 stores across the U.S.A. following a bankruptcy filing on February, 2. The...
Klepierre expands through acquisitions, while Unibail safeguards margins with retail media
Just a day apart, URW and Klepierre, Europe’s two leading shopping centre operators, released robust annual results. For URW, the advertising business accounted for more than 50% of net margin in...
17 February 2025
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic shelf labels: why the US regulator threatens rollout
In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...
2
From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe
This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...
27 August 2026
3
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
9 September 2026
4
Retail media & LLMs: navigating intent-driven and custom experiences
From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...
31 August 2026
5
Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop
While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...
7 September 2026
6
Fnac Darty to launch Wero on its e-commerce sites
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
4 September 2026