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On February 28, at EuroCIS, Leroy Merlin and Hanshow received the Reta Awards 2024 for best in-store retail solution and best supplier respectively. mind Retail reports on the deployment of...

2 May 2024

In Europe, fractional payments are becoming the norm

The context44% of Europeans use BNPL (Buy Now Pay Later) at least from time to time, according to a study carried out by Kantar for Floa in December 2023 in France, Germany, Italy, Portugal...

2 May 2024

Thanks to the push of lockers, Vinted turned profitable in 2023

For the first time in 15 years, Lithuanian second-hand platform Vinted became profitable in 2023. This is due to the spread of the Vinted Go lockers, whose footprint soared by 230% in 6 months in...

30 April 2024

[Inflation barometer] Eurozone: FMCG prices rose in 2023 and remain 2 times higher than in the USA

The year 2023 was a brutal one for the retail sector, with consumers having no choice but to consume differently. In the USA, and even more so in Europe, inflation remained high, prompting...

30 April 2024

LVMH fund takes control of Kiko Milano

L-Catterton Management (US$35 billion in assets under management, including A.P.C., Ganni, Birkenstock…) announced on April 26, 2024, that it was taking a majority stake in Kiko Milano...

29 April 2024

How Ingka increased staff retention by 5 points in 16 months

In 2023, according to OC&C, staff turnover reached 56% for specialty retailers and 69% in food, with significant differences between store types and age groups. But at Ingka Group, HR team...

26 April 2024

Right to repair: Brussels adopts a directive to promote circularity

On April 23, 3 years after the AGEC law in France and in the wake of the CSRD, the European Parliament adopted the directive on the “right to repair“. The objective and products are...

26 April 2024

Israeli-Palestinian conflict: is companies’ neutrality a solution?

In 2024, along with McDonald‘s in Israel, and the Alshaya Group (owner of Starbucks franchises in the process of reducing 2,000 staff), international franchises in the Middle East are...

26 April 2024

Department stores: How Myer went from 7% to 20.5% of online sales

On April 17, 2024, department store chain Myer (sales of US$2.2 billion in the year to end-July 2023, up by 12.5%, via 56 stores) presented the results of rationalisation. Launched in 2019 by...

25 April 2024

Dubai: Spinneys targets an I.P.O. valuation of US$1.5 billion

On April 23, 2024, supermarket group Spinneys 1961 Holding (70 stores in the U.A.E. and Oman, a subsidiary of Al Seer) opened subscription of 9,000 shares in preparation for an I.P.O. on the Dubai...

25 April 2024

[mind Retail Exclusive] With its app, Mondial Relay enhances locker capacity

To optimize maximum capacity of lockers, Mondial Relay (a subsidiary of Polish Group Inpost) relies on the app, launched in Poland and also in France in October 2022. “Downloading our app...

25 April 2024

Lululemon: record profits in 2023 with worrying growth

This represents a marked slowdown compared with Lululemon’s pre-Covid-19 results. On March 21, Canadian sportswear retailer announced sales of US$9.62 billion in 2023, up by 19%. The net...

25 April 2024

[mind Retail Exclusive] Cora signs with Delipop to pool e-commerce flows

Mind Retail learned that, after signing up Carrefour, Intermarché and Monoprix, Delipop has just gained up two more clients in the food retail sector.

23 April 2024

[mind Retail Exclusive] With Courrèges, Gérard Darel and Roberto Cavalli, Autone grows to 40 customers

mind Retail learned that Y Combinator-incubated stock optimisation start-up Autone is preparing a Series A. After launching in fashion, the firm is moving into home furnishings and beauty.

19 April 2024

B&Q: 10% of e-commerce sales come from product recommendations

At the World Retail Congress in Paris, Thierry Garnier, C.E.O. of Kingfisher (sales of US$14.98 billion in 2023, down 1.8% at constant exchange rates), highlighted two AI projects introduced in...

19 April 2024

Bijou Kurien, Retailers Association of India: “Investors’ focus has shifted from sales growth to profitability”

After 6 years as head of L-Catterton Asia, an investment fund supported by LVMH in Asia, Bijou Kurien is the Chairman of the Retailers Association of India, and a member of the Board of several...

19 April 2024

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

Most viewed articles of the month on mind Retail

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Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Facing Temu and Shein’s offensive, Amazon cuts merchant fees

Asian marketplaces Shein, Temu and AliExpress, weakened in the U.S.A., are accelerating in Europe with very low, even zero, initial commissions. Amazon, as the global largest e-commerce player...

9 December 2025