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Auchan Retail to sell Russian stores to Gazprombank
Auchan Retail is in the process of withdrawing from Russia, with the sale of all 232 stores, according to La Lettre. While the company announced that it will remain in Ukraine, it is considering...
[mind Retail Exclusive] 9 months after the launch of customer calls, Etam’s sales conversion jumped between 4 and 7 points
In France, Etam underwear retailer (2023 sales of €480 million, down by 94% in one year, via 860 stores in 57 countries) launched a new initiative at its 317 French stores. Sales staff...
At Marks & Spencer, self-checkout is taking root next to fitting rooms
In the U.K., Marks & Spencer (2023 sales: €15.3 billion, up 9.4% in a year) is installing automatic checkouts, next to the fitting rooms. 28 stores are already equipped, including the...
29 October 2024
Supported by L-Catterton, the Ghost marketplace for overstock raises US$40 million
Californian start-up Ghost raised US$40 million on October 15, 2024, in a Series C round led by L Catterton (LVMH). Investors include Cathay Innovation (which led a US$30 million Series B round in...
28 October 2024
Inditex and UNI Global extend their agreement to digital tools and franchise stores
On October 10, 2024, Inditex signed a renewal of a global agreement with the UNI Global union (165,000 employees in 215 countries), which introduces a new dimension relating to the retail...
[Regulatory] Indonesia, South Africa and Chile join the U.S. in an attempt to curb Shein and Temu
As the European Commission opened formal proceedings against Temu on October 31, global governments are mobilising to defend local economies against Shein, AliExpress and others. While the U.S. is...
South Asia: Mothercare and Reliance Brands create a joint venture
On October 17, the struggling British retailer Mothercare (sales of US$355 million in the fiscal year to March 2024, down by 9% at constant exchange rates after a fall of 13% in 2022) and the...
25 October 2024
Web-to-store, drive-to-store: how to generate in-store traffic and build customer loyalty
Fighting for market share with pure-players, shrinking consumer demand, making retail rents profitable... As footfall keeps decreasing in stores, drive-to-store has become an essential lever for...
24 October 2024
Watsons, L’Oréal and Alibaba take the brunt of China’s flagging demand
Against a backdrop of slowing consumer demand in China, international beauty and luxury retailers are adopting a cautious expansion approach.
23 October 2024
Sensei completes a US$16.2-million Series A
As announced by mind Retail, Portuguese start-up Sensei, which specialises in AI-enhanced computer vision and sensor technologies to operate autonomous supermarkets, has just raised US$16.2...
23 October 2024
Cegid offers a four-day week to employees aged 61 and over
Since October 11, 2024, French employees aged 61 and over at software POS publisher Cegid (4,400 employees in France) have been able to request that 35 working hours be spread over four days...
Saudi Arabia: Carrefour and Majid Al Futtaim criticised for human rights violations
On October 21, Amnesty denounced Carrefour‘s practices in a Saudi franchise managed by Majid Al Futtaim (2023 sales €8.6 billion, up 1%). Migrants are employed, underpaid and working 60...
Didier Veloso, GS1: “At Decathlon and L’Oréal, the usages’ growth of QR code scanning is very encouraging”
As traditional barcode is reaching its limits, QR codes are proliferating on home-electrical, fashion and food products. Didier Veloso, Executive President of GS1 France, and Diana de Bernardy...
With 10% of online sales, Yves Rocher launches a marketplace to round off offering
On September 23, beauty retailer Yves Rocher (660 stores in France, turnover of €1.2 billion in 2023 including 10% of online sales) launched a marketplace in France, powered by the Mirakl...
Chatbot: between Castorama and ManoMano, the transformation capacity of GenAI can be doubled
Deployed over the past year on DIY websites and marketplaces, the integration of generative AI within chatbots has improved efficiency in pre-sales. Here's a look at the results from Kingfisher...
17 October 2024
Commercial rents fell by 3.5% in Tokyo in the 1st half of the year
According to Savills’ October 2024 report, retail rents for ground floor stores in Tokyo fell by 3.5% in the 6 months to the end of June 2024. This fall in rental values is explained by the...
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Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...