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After posting spectacular results for the three months to June (sales of €502 million, up 24.5% at constant exchange rates), L’Occitane International confirmed on 15th August that...

1 September 2023

Karine Abbou: “Since the arrival of Chat GPT, there’s been an earthquake at Google”

Generative AI was born in the U.S.A. in November 2022. Where do American retailers stand? On the whole, the Americans, like the French, are in the early stages of this process. On the surface...

31 August 2023

Uber posts an operating margin for the first time

In Q2 to June 2023, the profitability of DoorDash and Uber Technologies improved, driven by stronger consumer demand for fast deliveries. DoorDash managed to limit losses in the U.S.A. and Uber...

9 August 2023

Walmart slashes subscription fees to win the loyalty of low-income households

Wheras Intermarché offers a “small budget advantage” based on French family income, Walmart in the U.S.A. wants to win loyalty from households in receipt of SNAP and SSI (food...

9 August 2023

[Amazon results] Operating margin doubled, driven by e-commerce and the marketplace in Q2 2023

On August 3, 2023, Amazon published results for Q2, showing a return to growth in the e-commerce business. Sales totaled US$134.4 billion vs $121.2 billion a year earlier. This is a 11% growth at...

9 August 2023

Waste: Brussels wants binding targets for textiles and food

On 5 July 2023, the European Commission published a draft directive to reduce waste. Each E.U. country could be subject to a binding target to reduce food waste. By December 2030, the aim is to...

8 August 2023

Auchan outpaces Jeronimo Martins as Portugal’s leading retailer

In Europe, the consolidation move continues amongst supermarkets. On August 3, Auchan Retail announced the purchase of 489 Dia stores (Minipreço and Mais Perto banners) plus 3 warehouses in...

8 August 2023

Photovoltaics, electricity bills: retailers launch a green offensive

In the retail sector, the average electricity bill before the Ukraine crisis ranged from €20,000 a year for a specialist store, €80,000 a year for a supermarket and €500,000 a year...

8 August 2023

India: Walmart reinvests US$1.4 billion in Flipkart

After scaling back operations in the U.K., Brazil and Japan, Walmart is strengthening control over Indian online retailer Flipkart. On July 30, 2023, the firm invested US$1.4 billion, buying the...

4 August 2023

Automatic checkouts: Specialist retailers follow in supermarket footsteps

In the early 2000s, self-checkout (SCO) systems were introduced in France at Auchan and Casino, and in the U.S.A. at Kroger and Costco, operated by IBM Retail. Today, Intermarché has 1,600...

4 August 2023

[confidential] Decathlon Belgium wants to recruit 100 subscribers per month for a rental offer

At Decathlon Belgium, the “We Play Circular” rental system is gaining ground. Launched initially with 70 families and two stores (Brussels and Antwerp), the second stage began in May...

4 August 2023

USA : TikTok adds an e-commerce site to compete with Shein and Temu

TikTok (1.17 billion users by June 2023) is opening an e-commerce business in the U.S.A. Ranging from clothing to electronic equipment, the “Made in China” offer is available directly...

3 August 2023

Decathlon slashes private labels to boost performance

Faced with a slowdown in sales and concentration in the sector, Decathlon (turnover of €15.4 billion in 2022, up 12% including 16.8% online) is pulling out the heavy artillery. In mid-July...

3 August 2023

Lidl launches a retail media business in Germany

On 18 July 2023, the German Schwarz Group (owner of Lidl and Kaufland) announced the immediate launch of an online retail media offering, in partnership with online advertising technology company...

2 August 2023

DSA: After Zalando, Amazon tries to escape Brussels’ constraints

After Zalando, it is now the turn of Amazon (2022 sales: US$514 billion) to claim the firm has been “unfairly targeted” by the E.U. and the rules laid down to prevent systemic risks...

2 August 2023

U.K. Will duty-free shopping for foreign tourists return soon?

The scheduling of a parliamentary debate on 7 September 2023 on the reintroduction of duty-free shopping in the U.K. is a first victory for British retailers. During this debate for around fifty...

24 July 2023

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025