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In mid-December 2021 in Italy, Amazon was fined €1.13 billion for Abuse of Dominant Position. The competition authority cited discrimination against merchants who had not used Amazon’s...

3 December 2021

Black Friday 2021: the end of hyper growth

For the past two years, fewer U.S. shoppers participated in Black Friday. 2021 showed no exception. Is this a correction from the high base of last year, or a sign of slowing e-commerce growth?

2 December 2021

Self-checkout. How to improve customer experience?

Self-checkout have become a must in restaurants and some specialty retailers. Meanwhile, they don’t create harmony, particularly at supermarkets. How can the associated customer experience be...

1 December 2021

Vinted in the crosshairs of several European regulators

Is the second-hand app Vinted (45 million unique users by the end of May 2021) compliant with the European General Data Protection Regulation (G.D.P.R.) framework?

1 December 2021

Mobivia wants to launch a reconditioned tyre business

Reducing carbon impact by 5% per year, selling reconditioned tires and batteries, developing a rental offer... Bénédicte Barbry, Director of Sustainable Development at Mobivia (Norauto, Midas...

26 November 2021

E-commerce. Auchan Russia wants to weigh in the balance

Russia is a challenging market for Auchan Retail and its new C.E.O. The challenge? To multiply by 4 the e-commerce turnover by 2023, an ambitious objective...

26 November 2021

Alice Chang. With her, virtual make-up has become a reality

She is the embodiment of three major trends in the retail sector: the emergence of Asia, the shift towards retail tech and the rise of women. Recognised four years ago by the American magazine...

26 November 2021

Made.com, Maisons du Monde… How to anticipate new circular legislation ?

French legislation (AGEC law) is changing and furniture retailers must adapt. In 2022, retailers will have to offer free return of used furniture: overview of solutions already on the market.

26 November 2021

Livat Gurgaon, Mall of the Month

Ingka Centres, a subsidiary of Ingka Group (turnover of €37.4 billion as of 31 August 2021, up by 6% year-on-year) is investing €400 million to develop a first Indian shopping...

26 November 2021

For Tod’s, more than a third of business comes from China

In the first 9 months of 2021, China generated 36% of sales for the Tod’s shoe retailer. The country is increasingly chasing the heels of Europe, which represents 45% of sales. In China (the...

26 November 2021

Jennyfer will launch its digital marketplace with Mirakl

In April 2022, French teenage girl retailer Don’t Call Me Jennyfer will launch its Mirakl-operated marketplace. As a reminder, Mirakl is valued at more than US$3.5 billion following a US$555...

26 November 2021

Primark believes expansion can make up for lack of e-commerce

As Shein discount retailer is gaining traction worldwide, the British retailer bets on physical stores to fuel growth. It plans 47 new stores in the U.S. in 5 years. This expansion is also...

26 November 2021

Beijing. Starbucks launches a cultural store concept

On November 10, Starbucks (2020 turnover of US$21 billion vs. US$23 billion in 2019) opened a new kind of store in Beijing, which combines the display of local art (an ancient wax printing...

19 November 2021

U.S. investor supports Ahold Delhaize’s IPO plans

Will all offline retailers decide to list e-commerce subsidiaries on the stock exchange? How high will valuations be? With the expected IPO of Bol.com in the Netherlands, these companies have a...

19 November 2021

Poland’s biggest e-player challenges Amazon

In Eastern Europe as elsewhere, e-commerce is consolidating. Allegro wants its share of the cake and buys Mall for €881 million.

19 November 2021

UK. Tesco partners with Gorillas for 10-minute deliveries

On October 28, Gorillas and Tesco announced a partnership to enter the quick commerce market. The promise? Deliver products in 10 minutes through dark-stores within Tesco supermarkets.

19 November 2021

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In a strategic shift towards hardware, Mollie launches payment terminal in France and Italy

Like Adyen and Shopify, the payment services provider Mollie, historically specialised in online payment, aims to integrate itself across the entire payment value chain. According to Adrien...

7 November 2025

La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

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With turnover down by 5.3% over 9 months, URW announces departure of Jean-Marie Tritant

In parallel with the release of 2025 3rd quarter results showing decreasing sales, Unibail-Rodamco-Westfield is initiating a major governance change. Chairman Jean-Marie Tritant, will step down at...

27 October 2025