All articles

Reconciling e-commerce and stores: what are the best practices of phygital?
In terms of omnichannel and phygital retail, winners are rare. How do you bring a Web offer into the physical store? What can DNVB and ONVB teach traditional retailers? Is omnichannel a way to...
7 October 2022
Saudi Arabia invests US$1,000 billion in tourism
At the end of August 2022, Lagardère Travel Retail (Relay and Aelia Duty Free stores, turnover of €1.7 billion in H1 2022 down by 15% compared to H1 2019) won the concession...
6 October 2022
Apparel Group opens first “phygital” fashion store in Dubai
Sit comfortably on a couch in front of a giant screen showing brand images like Calvin Klein or Tommy Hilfiger. Select the items you like on the shelves provided. Move to a fitting room, just...
6 October 2022
Inflation : Specialized retail “shunned” by U.S. and European consumers
Unemployment rate, inflation, housing sales... In the U.S.A., retail sales remain steady, unlike in the Eurozone. While food retail has been in the red since January 2022, non-food retail has also...
5 October 2022
Japan. Muji launches products for less than US$3.5
Minimalist homeware retailer Muji is launching a new concept called Muji 500, offering items for less than US$3.46 (500 yen). The first store opened in Tokyo on 30 September 2022, on the 4th floor...
4 October 2022
Metaverse. An overview of retailers’ initiatives
How are the main retailers approaching the metaverse market? What are the strategies adopted by luxury, fashion and grocery brands? mind Retail interpreted activities of 23 major retailers and...
30 September 2022
Ikea: sales fall by 10% in South Korea
In the financial year ending August 31, 2022, Ikea‘s turnover decreased by 10% in South Korea.
30 September 2022
Rami Baitiéh, Executive Director of Carrefour France
An exclusive interview with Rami Baitiéh, Executive Director of Carrefour France, who was the guest at the last FrenchFounders meeting in Paris on the theme of CSR.
30 September 2022
Patagonia: Yvon Chouinard donates his company for the planet
Article by Regine Eveno, published on September 30, 2022…A pioneer in the defence of the planet and Founder of a group with a turnover of US$750 million in 2021 (via 80 stores worldwide)...
Luxury. Are Chinese now in the age of frugality?
…In China, the decline in luxury goods sales and the slowdown in G.D.P. (up by only 0.4% in Q2 2022) is giving way to a new market of second-hand luxury. In August 2022, the hashtag #why do...
Sephora Singapore adds consumer reviews into the store experience
…After a phase of qualitative studies in Shanghai and Singapore, Sephora inaugurated a new concept called “Asia store of the future” in Singapore on September 23, 2022, on 425...
Gucci and Chanel invest in Middle America
If for years, China was the Eldorado of luxury brands, these are now massively reinvesting in the United States. They are opening stores within medium-sized cities in full development.
28 September 2022
UK. In six months, the B&Q marketplace drives 8% of the brand’s online sales
…In the six months to 31 July 2022, Kingfisher Group saw sales fall by 4.1% to €8.1 billion and profit fall by almost 30% to €562 million. Compared to the first half of 2019...
[Confidential] Guillaume Apostoly to join as C.I.O. for Sephora
…According to our sources, Guillaume Apostoly, Chief Information Officer of Maisons du Monde and member of the Board, is about to join Sephora (LVMH). He will replace Anziz El Ahdj, who has...
27 September 2022
Costco continues growth and profitability trajectory in Q4 2022
…Costco, the world’s 2nd largest retailer by revenue, saw sales increase by 15% in the quarter ended 28 August 2022, to US$72.09 billion. The wholesale chain is slowing down slightly...
27 September 2022
[Case study] Makro Belgium cut the equivalent cost of 200 full-time staff
BackgroundIn Belgium, the hypermarket chain Makro (sold by Metro AG to the investment company Bronze Properties in the summer of 2022) operates 6 stores and has an annual turnover of €500...
27 September 2022
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
20 October 2026
2
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
29 October 2026
4
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
16 October 2026