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As the disenchantment with the car continues in a city, Ingka Centres opened a first ever urban shopping centre in Europe on 24th February 2022, under the Livat banner. Covering 27,133 sqm...

7 March 2022

Master Franchise. Belgian Mestdagh joins Intermarché

After deciding to end a franchise agreement with Carrefour at the end of December, the Mestdagh family announced on 1st March 2022 that it will join the Les Mousquetaires group.

7 March 2022

Macy’s relies on RFID to fight organised theft

Retailers in the US are experiencing an increase in organised theft. According to the Coalition of Law Enforcement and Retail, this accounts for US$45 billion of annual losses by 2021, up from...

7 March 2022

FRANCHISE EXPO PARIS: “THE PROPERTY SECTOR CONTINUES TO HAVE THE MOST DYNAMIC GROWTH”

The international franchise exhibition, Franchise Expo Paris, will be held March 20th to 23rd 2022. Sylvie Gaudy is division director at Reed Exposition, one of the organisers of the Paris show...

7 March 2022

Customer loyalty: Payment data at the service of customer knowledge

Personal profiles, bank cards, purchase and loyalty vouchers. Thanks to detailed knowledge of customers that is now omnichannel, brands are turning this into new levers to build customer loyalty...

4 March 2022

After Amsterdam, Rotterdam freezes new dark stores

Urban dark stores are flourishing in Europe. But the public authorities are more than mixed: in Paris, for example, the town hall has requested the closure of 45 dark stores opened...

3 March 2022

USA. Professionals clients feed growth of D.I.Y. retailers

Criticism for the wave of D.I.Y. enthusiasts. In a survey published in January by Lowe’s, the majority of homeowners regret personally starting on projects that were too complex. To complete...

3 March 2022

Mitchell & Ness bought by Fanatics and American stars

On February 18, Fanatics (valued at US$18 billion), a sportswear retailer, bought 75% of Mitchell & Ness (US$350 million in sales by 2021). The remaining 25% of the company is shared between...

3 March 2022

Victoria’s Secret hires a first model with Down’s syndrome

As Victoria’s Secret (Q4 2021 sales of US$1.4 billion, up 3.7%) attempts to reinvent itself to regain market share, the brand is taking more steps toward social inclusion.

3 March 2022

Sephora creates a Global Digital Director

As a subsidiary of the luxury group LVMH, Sephora is on track. Digital transformation will support 17 online sales sites (accessible in 10 languages), engagement of customers via social networks...

3 March 2022

Blackstone invests in urban logistics in Europe

As demand for urban warehouses accelerates, Mileway, a Dutch logistics company owned by Blackstone, reaches a US$24 billion valuation.

24 February 2022

Subway plans 700 new restaurants in Thailand

With 37,500 restaurants by the end of 2021 (including 20,000 in the U.S.), Subway plans to open 700 restaurants in Thailand by 2032, in partnership with local franchisor About Passion.

24 February 2022

Metavers: Brands must adopt the codes of this new digital media

What business opportunities are associated with the notion of metavers, these collaborative spaces made possible by 3D? Will avatars, these customers in pixel version, shop in virtual stores...

24 February 2022

Uber: meal and grocery delivery outpaces personal transportation

For Uber, the 2021 financial results confirm the decline of the historical business of private passenger cars and the growth of Uber Eats.

24 February 2022

Etam opts for a multimodal supply chain with KBRW

Use Case. To optimise stock rotation, the Etam Group (1,400 points of sale, 3 warehouses in 59 countries) completed 2 years of OMS, which manages inventory of 4 brands on a single platform...

24 February 2022

CBRE “Property companies are lining up to avoid changing a commercial lease”

For the past 2 years, Covid-19 has heavily impacted the value of commercial property. For the 10 largest countries in Western Europe, commercial rents fell sharply. Here is a summary in figures...

23 February 2022

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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NRF Europe: 2026 edition records fall in exhibitors and attendance

Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...

18 September 2026

Seizure of Auchan Retail’s assets in Russia penalises a risky gamble

Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...

21 September 2026