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While omnichannel is mandatory for retail businesses, adoption remains complex for independent retailers. How to write new rules of value sharing, store implementation and managing profitability?...

13 December 2021

Arnaud Le Gall, Cofidis : “The rise of split payments will accelerate in stores”

During the Covid-19 lockdowns, consumers have adopted Buy Now Pay Later payments, purchasing shoes and smartphones online in installments, directly with their cards. With sales reaching €6 billion...

3 December 2021

China. Canada Goose under fire for return policy

Three months after being fined €60,000 for false advertising, fashion retailer Canada Goose (winter jackets and coats) has been warned by the leading consumer protection association (C.C.A.)...

3 December 2021

Singapore. Decathlon focuses on stores dedicated to “click & collect”

Since opening in Singapore in 2016, Decathlon launched 14 stores across the island. At a time when many retailers are reducing store numbers under a triple threat from falling visitor numbers...

3 December 2021

The young designer of Parade wants to dethrone Victoria Secret

The news is rich for the highly emblematic Cami Téllez, Founder of Parade, a direct-to-consumer lingerie brand currently valued at US$140 million. In November 2021, she opened her first...

3 December 2021

India & Italy. Antitrust watchdogs focus on Amazon’s practices

In mid-December 2021 in Italy, Amazon was fined €1.13 billion for Abuse of Dominant Position. The competition authority cited discrimination against merchants who had not used Amazon’s...

3 December 2021

Black Friday 2021: the end of hyper growth

For the past two years, fewer U.S. shoppers participated in Black Friday. 2021 showed no exception. Is this a correction from the high base of last year, or a sign of slowing e-commerce growth?

2 December 2021

Self-checkout. How to improve customer experience?

Self-checkout have become a must in restaurants and some specialty retailers. Meanwhile, they don’t create harmony, particularly at supermarkets. How can the associated customer experience be...

1 December 2021

Vinted in the crosshairs of several European regulators

Is the second-hand app Vinted (45 million unique users by the end of May 2021) compliant with the European General Data Protection Regulation (G.D.P.R.) framework?

1 December 2021

Mobivia wants to launch a reconditioned tyre business

Reducing carbon impact by 5% per year, selling reconditioned tires and batteries, developing a rental offer... Bénédicte Barbry, Director of Sustainable Development at Mobivia (Norauto, Midas...

26 November 2021

E-commerce. Auchan Russia wants to weigh in the balance

Russia is a challenging market for Auchan Retail and its new C.E.O. The challenge? To multiply by 4 the e-commerce turnover by 2023, an ambitious objective...

26 November 2021

Alice Chang. With her, virtual make-up has become a reality

She is the embodiment of three major trends in the retail sector: the emergence of Asia, the shift towards retail tech and the rise of women. Recognised four years ago by the American magazine...

26 November 2021

Made.com, Maisons du Monde… How to anticipate new circular legislation ?

French legislation (AGEC law) is changing and furniture retailers must adapt. In 2022, retailers will have to offer free return of used furniture: overview of solutions already on the market.

26 November 2021

Livat Gurgaon, Mall of the Month

Ingka Centres, a subsidiary of Ingka Group (turnover of €37.4 billion as of 31 August 2021, up by 6% year-on-year) is investing €400 million to develop a first Indian shopping...

26 November 2021

For Tod’s, more than a third of business comes from China

In the first 9 months of 2021, China generated 36% of sales for the Tod’s shoe retailer. The country is increasingly chasing the heels of Europe, which represents 45% of sales. In China (the...

26 November 2021

Jennyfer will launch its digital marketplace with Mirakl

In April 2022, French teenage girl retailer Don’t Call Me Jennyfer will launch its Mirakl-operated marketplace. As a reminder, Mirakl is valued at more than US$3.5 billion following a US$555...

26 November 2021

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

The SaaS licence model falters in the face of AI automation

With the launch of Claude Cowork, the software sector, prized by investors for predictable and recurring revenue, is slowing down. According to Bain, stock market indices for SaaS tech editors...

19 March 2026