Sophie Baqué

Latest articles by Sophie Baqué

According to Eurostat, the EU‘s statistical agency, the Eurozone recorded a high average in April 2022: the annual inflation rate was 7.4% (in annual terms, i.e., April 2022 compared to...

7 June 2022

Amazon in logistical overcapacity

According to Bloomberg, Amazon now has too much storage capacity in the U.S., as e-commerce returns to normal after two years of euphoria.

7 June 2022

Dollar General is rolling out self-check-out

By the end of December, the discount retailer Dollar General (DG) will replace traditional checkouts with a “self-check-out” system in 200 of 18,000 stores.

7 June 2022

Lionel Jouve, Carrefour : “The growing complexity of the payment chain is underestimated”

How does a global retail Group (turnover: €81.2 billion in 2021), selling in more than 30 countries, adapt to the continuous changes in payment methods? What are the Carrefour group's priorities...

3 June 2022

LVMH and Chanel hit by current Chinese Covid-19 lockdowns

What will be the effects for the Chinese luxury sector of inflation combined with the severe lockdown over the last two months? A recent study from Daxue Consulting provided some answers.

3 June 2022

U.S.A.: new home sales plummet in April

…In the United States, 591,000 new homes were sold in April 2022, compared with 709,000 in March, a drop of 17%. On a year-on-year basis, the decline is down by 27% (sources...

3 June 2022

Kyle Leahy, the new face of Glossier

…Kyle Leahy has been appointed C.E.O. of Glossier. She takes over from Emily Weiss, the blogger and entrepreneur who created one of the most iconic direct-to-consumer brands in the USA. A...

3 June 2022

Aude Vicaire (Marketpay): “To succeed, crypto payments must be able to rival the speed of Visa”

Available in Brazil, France, Belgium, Spain, Italy, Lithuania and Denmark, payment provider Marketpay handled €2.3 billion transactions in 2021. Aude Vicaire, Director of Products, Solutions and...

2 June 2022

Lush: “We left Instagram, TikTok, Snapchat and Facebook to protect our community”

Lush, the cosmetics retailer whose fiscal year ends in June 2022, decided to leave social media six months ago. Chloé Chazot, Communications Manager for France, Belgium and Luxembourg, takes a...

30 May 2022

Cofidis launches Pay Later in stores

…Beyond e-commerce, deferred or split payments are gaining ground in stores. Credit specialist Cofidis (CM-CIC banking group) announced the launch of a “Pay Later” payment...

30 May 2022

Retail Media: Ulta Beauty enters the race

…The attraction of beauty retailers to turn data into sales started in Germany with Douglas and the cosmetics pure-player Flaconi. After two years of tests, the leading American cosmetics...

27 May 2022

Alibaba and WeChat push the digital Yuan

At Alipay and WeChat Pay, the Digital Yuan, a central retail banking digital currency that originated in 2014, is now in the roll-out stage.

20 May 2022

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E-retail media solidifies brand–retailer relationships

According to Publicis Commerce‘s e-retail media barometer for 2025 (surveying around 200 marketing, commerce, and e-commerce decision-makers in France) published on January 7, 2026, nearly...

2 February 2026

Marketplaces: Stockly enters Switzerland with MediaMarkt, Decathlon, Galaxus and Manor

After a loss-making but high-growth year in 2025, the stock-pooling start-up for marketplaces signed agreements with 4 Swiss retailers, mind Retail learned. By taking on one of Europe’s most...

30 January 2026

Retail tech: major trends for 2026

In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...

30 January 2026

Bonus textile repair: a virtuous scheme held back by a shortage of skills

Two years after a launch in the fashion sector, the French repair "bonus" is struggling to scale up. The main reason is a limited pool of repairers constrained by poor recruitment. We share an...

29 January 2026

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Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

Global retail tech investment rose by 7.4% in 2025

In 2025, venture capital continued to flow into commerce technologies. With 27.5 billion dollars invested in retail tech, the average deal size increased while the number of transactions declined.

23 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

2026 Trends – Retail media, between omnichannel reach, creativity and measurement

(Trends, 6/6) After an exceptional 2024 driven by the Olympic Games, retail media entered a phase of maturity and slowing business last year. It nonetheless remains extremely dynamic, fuelled by...

28 January 2026

2026 Trends – Chatbots, WhatsApp, social networks: don’t miss out on conversation

(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...

13 January 2026

2026 Trends – How far should retailers open the door to AI Search engines ?

(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...

8 January 2026