Sophie Baqué

Latest articles by Sophie Baqué

19 December 2017

What is the potential for retail growth in Algeria ?

Despite economic uncertainty since 2014 and fear of further political instability, Algeria’s retail sector remains resilient. Sophie Baqué met Mr. Fodil Korichi, Founder of Algeria’s biggest...

19 December 2017

Jumia: Africa is now online !

How can online retail become profitable in Africa ? Sophie Baqué met Juliet Anammah, C.E.O. of Jumia in Nigeria, to discuss her vision and strategy in this market of 185 million inhabitants.

23 October 2017

“With e-commerce Delsey now knows details about each loyal customer”

The Delsey luggage manufacturer is shifting focus from wholesale to e-commerce. Albert Engler, Global Marketing Director, explains the firm’s strategy.

26 July 2017

How to measure a successful omnichannel retail strategy

According to David Le Douarin, retailers must monitor key indicators to enhance retail efficiency, including seamless customer identification, acquisition cost and price expectations.

6 June 2017

“LINA’S BUSINESS IN LEBANON MOVED FROM EUPHORIA TO A PERIOD OF RATIONALISATION”

While Lebanon is a historic market for the Lina’s restaurant chain, stability remains uncertain. Sophie Baqué met Antoine Guillorit, Director of International Development at Lina’s.

18 May 2017

“LEBANON IS AN ARABIC COUNTRY INFUSED WITH A QUALITY EUROPEAN SCENT”

In Lebanon, the ABC Group is active in all the key retail sectors. The firm is a traditional retailer and outlet operator, plus a franchise partner and a developer of shopping centres. Sophie...

18 May 2017

CATERING SECTOR. A EUROPEAN OFFENSIVE FOR TASTE

Within the catering sector, no European player managed to become truly global compared to Burger King or McDonald’s. Faced with such Anglo-Saxon domination, new European players such as Vapiano...

19 April 2017

NOSTRUM MIXES FOOD SERVICE AND SUBSCRIPTION

As Carrefour, Tesco and Picard are expanding their in-store restaurants, the Spanish chain Nostrum has invented a smart discount model, which combines food service and subscriptions. Sophie Baqué...

18 April 2017

HOW MADE.COM IS CHANGING THE RULES OF RETAIL

In the home furnishing sector, Made’s business relies on digital services and attracts younger clients through a mix of excellent design and low prices. Sophie Baqué met Philippe Chainieux, who...

14 March 2017

Three retailers disrupting the furniture sector

Faced with demand for customisation, e-commerce, low prices and innovative design in the highly-fragmented furniture sector, few retailers have reached economies of scale. Global Retail News...

14 March 2017

How do European shoppers think?

Marrit Laning, Head of Research at Redevco, explains the latest survey of 14,000 consumers in the U.K., Netherlands, Belgium, Germany, France and Spain.

9 February 2017

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Adobe bets on GEO with the US$1.9 billion acquisition of Semrush

On November 19 the technology leader Adobe (2024 revenue: US$21.5 billion, up by 11% at constant rates) announced the acquisition of SaaS platform Semrush (2024 revenue: US$376.8 million, up by...

21 November 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025