Sophie Baqué

Latest articles by Sophie Baqué

“In China, Origins’ sales double every two years”

Sophie Baqué met Jean-Alexandre Havard, International Director of the Origins natural cosmetics brand (owned by Estée Lauder, with 105 stores worldwide including 65 in the U.S.A.).

20 December 2017

FROM THE EXPERT

19 December 2017

What is the potential for retail growth in Algeria ?

Despite economic uncertainty since 2014 and fear of further political instability, Algeria’s retail sector remains resilient. Sophie Baqué met Mr. Fodil Korichi, Founder of Algeria’s biggest...

19 December 2017

Jumia: Africa is now online !

How can online retail become profitable in Africa ? Sophie Baqué met Juliet Anammah, C.E.O. of Jumia in Nigeria, to discuss her vision and strategy in this market of 185 million inhabitants.

23 October 2017

“With e-commerce Delsey now knows details about each loyal customer”

The Delsey luggage manufacturer is shifting focus from wholesale to e-commerce. Albert Engler, Global Marketing Director, explains the firm’s strategy.

26 July 2017

How to measure a successful omnichannel retail strategy

According to David Le Douarin, retailers must monitor key indicators to enhance retail efficiency, including seamless customer identification, acquisition cost and price expectations.

6 June 2017

“LINA’S BUSINESS IN LEBANON MOVED FROM EUPHORIA TO A PERIOD OF RATIONALISATION”

While Lebanon is a historic market for the Lina’s restaurant chain, stability remains uncertain. Sophie Baqué met Antoine Guillorit, Director of International Development at Lina’s.

18 May 2017

“LEBANON IS AN ARABIC COUNTRY INFUSED WITH A QUALITY EUROPEAN SCENT”

In Lebanon, the ABC Group is active in all the key retail sectors. The firm is a traditional retailer and outlet operator, plus a franchise partner and a developer of shopping centres. Sophie...

18 May 2017

CATERING SECTOR. A EUROPEAN OFFENSIVE FOR TASTE

Within the catering sector, no European player managed to become truly global compared to Burger King or McDonald’s. Faced with such Anglo-Saxon domination, new European players such as Vapiano...

19 April 2017

NOSTRUM MIXES FOOD SERVICE AND SUBSCRIPTION

As Carrefour, Tesco and Picard are expanding their in-store restaurants, the Spanish chain Nostrum has invented a smart discount model, which combines food service and subscriptions. Sophie Baqué...

18 April 2017

HOW MADE.COM IS CHANGING THE RULES OF RETAIL

In the home furnishing sector, Made’s business relies on digital services and attracts younger clients through a mix of excellent design and low prices. Sophie Baqué met Philippe Chainieux, who...

14 March 2017

Three retailers disrupting the furniture sector

Faced with demand for customisation, e-commerce, low prices and innovative design in the highly-fragmented furniture sector, few retailers have reached economies of scale. Global Retail News...

14 March 2017

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E-retail media solidifies brand–retailer relationships

According to Publicis Commerce‘s e-retail media barometer for 2025 (surveying around 200 marketing, commerce, and e-commerce decision-makers in France) published on January 7, 2026, nearly...

2 February 2026

Marketplaces: Stockly enters Switzerland with MediaMarkt, Decathlon, Galaxus and Manor

After a loss-making but high-growth year in 2025, the stock-pooling start-up for marketplaces signed agreements with 4 Swiss retailers, mind Retail learned. By taking on one of Europe’s most...

30 January 2026

Retail tech: major trends for 2026

In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...

30 January 2026

Bonus textile repair: a virtuous scheme held back by a shortage of skills

Two years after a launch in the fashion sector, the French repair "bonus" is struggling to scale up. The main reason is a limited pool of repairers constrained by poor recruitment. We share an...

29 January 2026

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Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

Circana: French e-commerce ended 2025 with strong growth, hypermarkets continue to decline

After four years of decline, volumes of fast-moving consumer goods (FMCG) rose again in 2025 in France and Europe, although they did not compensate for four years of losses. The rebound was...

15 January 2026

2026 Trends – Chatbots, WhatsApp, social networks: don’t miss out on conversation

(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...

13 January 2026

2026 Trends – How far should retailers open the door to AI Search engines ?

(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...

8 January 2026

Black Friday: Amazon’s AI assistant Rufus featured in 38% of sessions in the US

While peak season sales, revealed at the NRF Big Show, rose by 4.1% in the US from November 1 to December 31, 2025, Rufus, Amazon’s conversational chatbot, confirmed its traction. During the...

15 January 2026