Sophie Baqué

Latest articles by Sophie Baqué

The EPI group ( Bonpoint, Weston, Piper-Heidsieck, Charles Heidsieck and Biondi-Santi brands) is looking to sell the upmarket children’s label Bonpoint. According to La Lettre, it is...

14 November 2024

[mind Retail Exclusive] Schmidt invents a new range of kitchens using 30% less materials

On November 6, the Schmidt Group (sales 2023: €668 million via 900 stores under the Schmidt, Cuisinella and ID Pro brands) unveiled a new collection of kitchens, central islands, bookcases...

13 November 2024

Retail media : E.Leclerc launches non-food Search with Criteo

To capitalise on customer data and retail media opportunity, grocery retailer E.Leclerc is continuing a collaboration with Criteo. In the run-up to the holiday season, it launched a sponsored...

12 November 2024

[Amazon results] Amazon doubles net margin in 9 months to September and announces record CAPEX for 2024

In Q3 2024, Amazon's sales and profitability exceeded analysts' expectations. The group has managed to maintain the online business and accelerated the strongest P&L contributors, in order to...

7 November 2024

Véronique Discours-Buhot (French Franchise Federation): “We expect a slowdown in franchise openings for 2024”

After a 9% increase in franchised stores last year, the General Delegate of the FFF is anticipating a slowdown in new franchise openings in France in 2024. While BPCE, the leading bank for...

5 November 2024

Auchan Retail wants to cut 1,000 jobs in French stores

While Auchan Retail is negotiating the sale of the Russian stores, the company is also due to rationalise French assets. To accompany the reduction in retail space, the group intends to cut 2,389...

5 November 2024

After raising US$27 million and doubling retail clients, Stoïk wants to accelerate in fashion

Ahead of Black Friday, on November 29, Stoïk, a specialist cyber risk insurance solution, signed an agreement with the French Fashion Federation (Fédération Française du...

4 November 2024

Alibaba strengthens payment security for third-party merchants to accelerate B2B growth

A year after acquiring Visable, a B2B e-commerce platform publisher, Alibaba (2023 sales US$130.4 billion, up by 8%) launched Trade Assurance on October, 28. On Alibaba.com B2B platform (the...

31 October 2024

[mind Retail Exclusive] Kiabi deploys CrushOn Connect second-hand solution in 70 stores

When availability of second-hand products is a growing challenge for retailers, Kiabi signed up with technology publisher CrushOn, mind Retail has learned. The aim is to streamline the sourcing of...

30 October 2024

Auchan Retail to sell Russian stores to Gazprombank

Auchan Retail is in the process of withdrawing from Russia, with the sale of all 232 stores, according to La Lettre. While the company announced that it will remain in Ukraine, it is considering...

30 October 2024

[mind Retail Exclusive] 9 months after the launch of customer calls, Etam’s sales conversion jumped between 4 and 7 points

In France, Etam underwear retailer (2023 sales of €480 million, down by 94% in one year, via 860 stores in 57 countries) launched a new initiative at its 317 French stores. Sales staff...

29 October 2024

At Marks & Spencer, self-checkout is taking root next to fitting rooms

In the U.K., Marks & Spencer (2023 sales: €15.3 billion, up 9.4% in a year) is installing automatic checkouts, next to the fitting rooms. 28 stores are already equipped, including the...

29 October 2024

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025