Sophie Baqué

Latest articles by Sophie Baqué

USA: Ikea wants to take advantage of falling valuations and acquire more malls

While e-commerce has plateaued at around 25% of sales for the past 2 years, Ingka Group (total sales €47.6 billion in 2023, up by 6.6%) is stepping up property investments. Last week, Cindy...

1 March 2024

Temu wants to open a digital marketplace to American sellers

The e-commerce platform Temu (a subsidiary of PDD Holdings, Pinduoduo’s parent company), known for low-value products, is expanding considerably. By October 2023, Temu was selling into 47...

27 February 2024

Electronics: Currys to be taken over by China’s JD.com?

After selling off the Greek business in November 2023 and cutting operating costs, Currys PLC (€4.9 billion turnover in 6 months to the end of October 2023) could receive a takeover bid from...

27 February 2024

Carrefour ends 2023 on a high note and aims to lease-operate 30% of hypermarkets

Carrefour has published a positive balance sheet for 2023, boosted by external growth in Brazil and in Europe. In France, the strategy of switching to franchising and leasing contracts has...

27 February 2024

[mind Retail Exclusive] Gamestop relies on Yoobic to bring generative AI to the heart of stores

E-learning, internal chatbot, after-sales service... Eager to improve operational efficiency, video game retailer Gamestop is the first retailer to have tested Yoobic Neo, a new suite of tools...

23 February 2024

Christel Delberghe, DG Eurocommerce: “With CSRD and sustainability due digilence, we are moving towards discriminatory regimes that disadvantages those who do things well”

Christel Delberghe, Managing Director of Eurocommerce, considers regulatory changes in the retail sector in 2024. These include Egalim 3 law and eco-score in fashion in France, but also at a...

23 February 2024

Driven by core business and advertising, Walmart concludes 2023 with strong figures

Like Amazon, Walmart improved margins in 2023, thanks to a healthy core business, steady growth in e-commerce and leverage from advertising revenue. This strategy enabled the company to announce...

22 February 2024

[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model

After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...

19 February 2024

The Digital Service Act extends authority to all marketplaces

From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...

19 February 2024

Laurent Blanchard, Ingenico: “75% of CO2 emissions come from the use and life cycle of our terminals”

Laurent Blanchard, who took over Ingenico in Spring 2023 after a spell at Cegid, is driving the acceptance solutions specialist's new strategy. His roadmap gives pride of place to innovation and...

19 February 2024

BNPL: Crédit Agricole Consumer Finance acquires Pledg

On February 15, Crédit Agricole Consumer Finance (owner of Sofinco) announced plans to acquire BNPL specialist Pledg. This 100% takeover (without financial details) should enable the...

19 February 2024

LVMH and Hermès improve margins in 2023 despite slower growth rates

In a context of return to normal consumer demand after post-Covid-19 euphoria, particularly in Europe and Asia, LVMH recorded a total turnover of €86.15 billion in 2023 up by 9%. Growth was...

10 February 2024

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Retail tech mapping 2025: 42% of start-ups already profitable, 53% aiming for breakeven within 3 years

In their final update for 2025 covering retail tech mapping, FDJ Ventures and France Digitale present new challenges for French retail start-ups. These include financing, slowing company creation...

10 December 2025