Sophie Baqué
Most read articles by Sophie Baqué
AI search engines: how advertising is entering the conversation
While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...
- Retail
- Retailer and e-commerce
- Analysis
23 October 2025
Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”
As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...
- Retail
- Retailer and e-commerce
- Analysis
13 October 2025
Nacera Bekhat, CNIL: “Walking through a store aisle does not mean I have consented to data processing”
Several vendors, like Veesion and Alfred Eyes, provide smart camera technologies aimed at capturing customer data throughout the store to prevent theft. How do these systems fit with GDPR? Some...
- Retail
- Economy and regulators
- Analysis
7 October 2025
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT
Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...
- Retail
- Retail tech
- News
13 October 2025
Latest articles by Sophie Baqué
Christel Delberghe, DG Eurocommerce: “With CSRD and sustainability due digilence, we are moving towards discriminatory regimes that disadvantages those who do things well”
Christel Delberghe, Managing Director of Eurocommerce, considers regulatory changes in the retail sector in 2024. These include Egalim 3 law and eco-score in fashion in France, but also at a...
- Retail
- Economy and regulators
- Analysis
23 February 2024
Driven by core business and advertising, Walmart concludes 2023 with strong figures
Like Amazon, Walmart improved margins in 2023, thanks to a healthy core business, steady growth in e-commerce and leverage from advertising revenue. This strategy enabled the company to announce...
- Retail
- News
22 February 2024
[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model
After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...
19 February 2024
The Digital Service Act extends authority to all marketplaces
From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...
19 February 2024
Laurent Blanchard, Ingenico: “75% of CO2 emissions come from the use and life cycle of our terminals”
Laurent Blanchard, who took over Ingenico in Spring 2023 after a spell at Cegid, is driving the acceptance solutions specialist's new strategy. His roadmap gives pride of place to innovation and...
- Retail
- Retailer and e-commerce
- Analysis
19 February 2024
BNPL: Crédit Agricole Consumer Finance acquires Pledg
On February 15, Crédit Agricole Consumer Finance (owner of Sofinco) announced plans to acquire BNPL specialist Pledg. This 100% takeover (without financial details) should enable the...
- Retail
- News
- News brief
19 February 2024
LVMH and Hermès improve margins in 2023 despite slower growth rates
In a context of return to normal consumer demand after post-Covid-19 euphoria, particularly in Europe and Asia, LVMH recorded a total turnover of €86.15 billion in 2023 up by 9%. Growth was...
10 February 2024
[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics
According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40%...
- Retail
- Retailer and e-commerce
- News
9 February 2024
TikTok: 120 mins per day in France, 127 minutes for the U.K.
According to Qustodio, TikTok is the first social network in the world, in terms of time of use by customers under 18 years old. Building on a growing audience, TikTok has just announced an...
- Retail
- News
8 February 2024
[Case study] At Rue du commerce, vendors’ sales up 120% with Qashflo
Exclusively for mind Retail, Benjamin Guigue, Offer Director at Rue du Commerce, takes a step back on the implementation and integration of fintech services from Qashflo. In 2 years, these allowed...
- Retail
- Retailer and e-commerce
- Analysis
7 February 2024
China’s JD.com opens a first warehouse near Paris
At the end of January, JD.com (retail sales of US$92.9 billion in the 9 months to September 2023, up by 1%) opened a new warehouse in France. Managed by cross-border arm JD Worldwide, the new...
1 February 2024
Social commerce: TikTok acquires an Indonesian e-commerce giant
In Indonesia, the parent company of TikTok ByteDance (2022 revenue of US$85.2 billion, operating margin of US$20 billion) finalized the acquisition of the online retailer Tokopedia. Tokopedia is...
- Retail
- News brief
1 February 2024
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What you absolutely must read this week
The essential content of the week selected by the editorial team.
Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees
As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...
- Retail
- Retail tech
- News
29 October 2025
Faced with debt and declining sales, Fossil files for bankruptcy
Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...
- Retail
- Economy and regulators
- News
29 October 2025
EU: Omnibus bill stalled in Parliament
On October 22, MEPs rejected by a narrow majority the negotiating mandate that would have allowed trilogue negotiations to begin on the omnibus directive watering down the CSRD and duty of care...
- Retail
- Economy and regulators
- News brief
27 October 2025
Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan
Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...
27 October 2025