CSR and HR

From 1st January 2024, textile manufacturers in Italy and the Netherlands will be subject to EPR, as voted by Brussels in March 2022. “The aim is for manufacturers to assume responsibilities...

5 July 2023

In 3 years, Majid Al Futtaim reduced Co2 emissions by 11%

In 2017, Carrefour's Middle East franchisor set a target of 'net positive' on Co2 and water by 2040. The group succeeded in reducing Co2 emissions thanks to greener energy.

4 July 2023

Spain: Inditex, Mango, H&M, Primark, Kiabi and Uniqlo set out to negotiate their own branch collective agreement

Set up early in 2023 as a discreet lobby, Asociación Retail Textil España (ARTE) has recently announced initial discussions with trade unions over the potential for its own...

26 June 2023

[confidential] Vinted Go has processed 100,000 orders in six months

One year after a launch, Vinted shared the figures for Vinted Go with mind Retail at the Deliver conference in Amsterdam. The Vinted Go system, which was designed to re-insource logistics and...

14 June 2023

Reusable dishes: French anti-waste law constraining fast-food chains

On 31st May 2023, France's fast-food retailers had to present action plans to the government for adopting reusable tableware for on-the-spot consumption. While the legislation is not yet binding...

2 June 2023

E-commerce: Walmart reduces plastic and packaging

On June, 2023 Walmart (Q1 2023 sales of US$152.3 billion, up by 7.6%, net margin down to 1% of revenue) announced a program to save 2,000 tons of plastic in the USA this year. For the e-commerce...

2 June 2023

CSR. Albert Heijn tests a price premium based on environmental impact

In the Netherlands, the Albert Heijn chain (part of Ahold Delhaize, 2022 turnover: €87 billion, up 6.9% at constant exchange rates) has been offering a dual price for hot drinks (coffee, oat...

17 May 2023

Peter Pernot-Day, Shein: “With our production model, we have an unsold rate of 10%”

The Singaporean ultra-fast fashion retailer, which is due to be listed on the New York Stock Exchange, is estimated as the world’s third largest fashion retailer. While Shein is accused of forced...

16 May 2023

Sephora partners with Pact Collective to collect more empty packaging

In the U.S.A. and Canada, Sephora (LVMH, 17% organic growth in Q1 2023, as in 2022) signed a partnership with Pact Collective. This project, called Beauty (Re)Purposed, aims at collecting empty...

27 April 2023

Guillaume Darrousez, CEO Petit Bateau: After 6 months, a second-hand spending customer starts buying our new products”

Guillaume Darrousez, C.E.O. of the Petit Bateau children's wear brand, was a guest of the latest FrenchFounders meeting in Paris, attended by mind Retail. He shared future plans to combine carbon...

14 April 2023

Sandro : Second-hand, a profitable business from the first year

After 12 months of operations, Sandro shared with mind Retail the results of their second-hand business, which launched 100% online. For the fashion brand, this service is now at a "roll-out...

13 April 2023

Fashion: which second-hand models are the most profitable for retailers?

Since 2021, second-hand offers have been multiplying among fashion retailers. In an analysis carried out by mind Retail among some 30 retailers, we see that the models and their associated...

30 March 2023

Decarbonisation, gaming, communities: the new levers of Chinese e-commerce in 2023

Last year, e-commerce played a crucial role in China, driven by Covid-19 zero policies, but the shopping experience has also been transformed. Mind Retail helps to identify the main innovations in...

29 March 2023

CSR. Ikea adopts bio-based glue to reduce its carbon footprint

Ikea's new CSR commitment? A corn-based glue. While the group has been using a fossil-based glue responsible for 5% of its overall carbon footprint for 60 years, it has announced that it will...

15 March 2023

AGEC law : behind the valorization of unsold garments, the challenge of forecasts

Since 1 January 2022, Article 35 of the French AGEC law has obliged producers, importers and distributors to reuse, re-use or recycle unsold non-food products. They can no longer destroy them...

14 March 2023

Stephan Veyret (Decathlon Singapore): “We are moving from retail to an ecosystem of services around sport”

As the hub of the South East Asia region, Singapore is a market where Decathlon is testing many innovations, including cashless, Scan & Go, automated in-store picking that prepares 600 orders...

24 February 2023

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025