Digital and omnichannel

In the D.I.Y. and electronics sectors, Adeo and United.b are tackling the challenge of after-sales service efficiency and data exploitation head on. mind Retail details how two new retailers are...

As revealed by mind Retail in January 2024 and made official on December 12, Kiabi (2023 sales: €2.21 billion, up by 1.1% in a year after rising by 22% in 2022) is launching a retail media...

In a context of sluggish consumption, budgetary and geopolitical uncertainties (U.S.A., Middle East, Ukraine), concentration and financing tensions, retailers are prioritising efficient and...

At the mind Retail Day conference, La Maison Convertible presented an initial assessment of a new AI-based chatbot launched in April 2024. The furniture retailer has succeeded in boosting the...

Against the backdrop of a slowdown in the core B2C business, particularly in the digital space, Decathlon detailed a shift towards professional customers at mind Retail Day. Over the next 2 years...

Mind Retail learned that Obi has changed OMS and e-commerce platform partner. This should enable Germany's second largest DIY retailer, which is conducting a shift towards franchising, to...

As D.I.Y. volumes are shrinking, ManoMano wants to capitalise on B2B customers. From 100% free returns for professionals, launched at the end of September in France to new payment options, Marco...

The OneStock stock consolidation solution, which is working in France, Germany, the U.K., Italy and Nordics, is looking for integrator partners to further develop an international presence. These...