Retailer and e-commerce

French cosmetics brand La Rosée (2024 turnover: €85 million, up by 21% in a year), distributed in pharmacies, is continuing international expansion by exporting to Canada. On April 9...

14 April 2025

Shein receives approval for its IPO on the London Stock Exchange

In the U.K., where Shein planned an I.P.O. on the London Stock Exchange in April 2025, the Singapore-based company finally received agreement from the U.K. Financial Conduct Authority according to...

11 April 2025

2024 results: strategic acceleration for Decathlon, calculated caution for Intersport

The world's two largest sporting goods retailers, Decathlon and Intersport, recently presented annual results for the financial year ending December 31, 2024. In a context of managerial...

10 April 2025

With 40% of online sales, Best Buy is banking on influence to reach a new level

In the U.S.A., with preparation for a marketplace by June 2025, Best Buy (2024 turnover US$41.5 billion, down by 4.4%) launched an affiliate programme for content creators on April 8. Not yet...

10 April 2025

[mind Retail Exclusive] Faume raises several million Euros in funding

According to information from mind Retail, a new round of financing has been finalised by the second-hand start-up. In 2024, the latter saw its turnover increase by 64% to more than €2 million...

9 April 2025

Using an omnichannel approach, JD.com ensures tyre delivery and installation in 30 minutes

In China, JD Auto Service, the automotive services branch of JD.com (turnover 2024 of US$158.8 billion, up 6.8% in a year) announced the instant delivery of automotive equipment in late March...

9 April 2025

[mind Retail Exclusive] In 4 years, Cdiscount generated €10 million in GMV with Stockly

Having just raised €26 million in Series B funding from Eurazeo and Daphni, the start-up which specialises in stock pooling between e-retailers confirms a rising status in the market. We review a...

7 April 2025

[mind Retail Exclusive] In the process of rolling out Autone in stores, Lancel is testing digital use

After deploying the Autone inventory management solution in France, Lancel premium retailer is preparing to run a pilot on an e-commerce site, mind Retail has learned. Claire Casteig, Retail...

4 April 2025

In France, BNPL use declines in 2024

According to a 4th edition of the Floa – Kantar barometer measuring changes in payment practices in Europe (4,916 respondents), 66% of French people used a payment by instalments solution in...

4 April 2025

President Trump orders EU companies to cancel diversity policies

On March 28, many companies in France, Italy, Spain and Belgium (aviation, defence, consulting) received a letter from the Trump administration asking them to “certify” in writing that...

4 April 2025

Dunlop Sports fined US$1.3 million for anti-competitive behaviour

In early March 2025, in South Korea, the Fair Trade Commission (FTC) imposed a fine of US$1.29 million on the golf equipment supplier and e-tailer Dunlop Sports for anti-competitive practices...

2 April 2025

Philippines: Faced with an increase in marketplace disputes, the government is tightening the screws

With e-commerce (including services) having grown by 14% in 2024 in the Philippines, coupled with a 25% increase in complaints, the government wants to strengthen oversight between marketplaces...

2 April 2025

Asda and Currys invest in protection against theft and assault in the U.K.

In the U.K., thefts jumped by 25%, and assaults on staff by 50% in 2024. With the associated loss estimated at €4.8 billion per year for the sector, retailers are investing in more security. We...

2 April 2025

Nicolas takes stock of 4 months of last mile deliveries with Woop

Although in 2024 e-commerce accounted for barely 2% of Nicolas's business, the wine retailer part of Castel group is taking stock of a new Delivery Management System after 4 months. The aim is to...

2 April 2025

With points of interest prompt, Amazon creates an AI-generated shopping monitoring tool

On March 26, Amazon (2024 turnover US$638 billion, up by 11% at constant rates) launched ‘interests’ as ‘beta test’. This is a generative AI feature on a mobile application...

31 March 2025

Advertising tracking: Apple ordered to pay €150 million fine for anti-competitive behaviour

On March 31, the French Competition Authority fined Apple (annual turnover: US$391 billion in the financial year ending September 2024, up 2% after a fall of 2.8% in 2023) €150 million for...

31 March 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025