Retailer and e-commerce

While the restriction of purchasing power for the working classes continues unabated, even shaking up the political landscape, Ikea's sales fell by 4% in value and remained sluggish in volume in...

15 October 2024

Lectra aims to reduce waste in the fashion industry with Valia

As pressure mounts on fashion retailers to combine profitability with CSR regulations, Lectra is launching Valia, a cloud-based software package that optimises textile cutting and reduces waste.

14 October 2024

British department stores Selfridges flies under Thai-Saudi flag

On October 7, 2024, the Saudi Arabian public investment fund announced acquisition of Austrian Signa‘s shares in Selfridges Group. The Saudi government thus becomes a 40% minority...

14 October 2024

With Gemini’s AI, Google stands up to OpenAI and wants to conquer India

Google (Alphabet Inc., revenue of US$165.3 billion in H1 to June 2024, net margin at 28.6% of sales) has announced a roadmap for India, including voice processing of its AI-powered assistant...

10 October 2024

Retail media: Criteo signs Selfridges and Belk department stores

After losing ManoMano and Boulanger in recent months, retail media specialist Criteo announced on October 8 a new partnership with U.S. department stores’ Belk (2023 sales of US$3.1 billion...

8 October 2024

Omnichannel, video, photo: online and in-store, customer reviews are re-inventing themselves

As e-commerce returns to growth, online retailers need to optimise customer reviews to stay ahead of the game. We look at the strategies of Amazon, Shein, Temu, Fnac Darty, Decathlon, Picard...

8 October 2024

Richemont takes control of 33% of Mytheresa in exchange for sale of YNAP

On October 7, 2024, Richemont (sales of €20.62 billion in 2023, up 3.3%) announced the sale of Yoox-Net-A-Porter (YNAP ) to German marketplace Mytheresa (sales of €840 million in the...

7 October 2024

USA: CVS makes further redundancies and plans to split retail and health insurance businesses

According to CNBC, drugstore retailer CVS Health (sales of US$357.8 billion in 2023, up 10.9%, net margin at 2.3% of sales) has hired consultants to carry out a strategic review of the business...

4 October 2024

In 2024, Costco maintains growth and raises net margin to 2.9% of turnover

On September 26, 2024, Costco, the world’s 2nd largest food retailer by sales, published results for the financial year ending August 2024. Continuing the growth momentum of 2023, the...

3 October 2024

Puma uses Google AI to personalise online product sheets by country

German brand Puma (sales of €4.2 billion in the half-year to June 2024, down 2.1% at constant exchange rates) announced on September 24 the use of Google Cloud’s GenAI on its websites...

1 October 2024

[mind Retail Exclusive] How Custplace’s AI automates the collection of customer reviews for Darty, Optical Centre and KparK

On October 1, 2024, Custplace, the SaaS platform managing customer and employee reviews, announced the beta test launch of “Inbox IA”. This solution enables customer reviews to be...

1 October 2024

[mind Retail Exclusive] Carrefour tests the retail media solution developed by Vusion and Mediaperformances

In-store operational teams will be able to manage retail media campaigns That’s the promise of the partnership announced on September 18, 2024, between omnichannel retail media specialist...

26 September 2024

Faced with Shein’s growth, the U.S. and the E.U. attack exemptions from customs duties

As the Biden administration has been threatening TikTok in America, the ultra-fast fashion giant Shein (GMV of US$45 billion in 2023, net margin of US$2 billion) could be subject to additional...

26 September 2024

[case study] With Smartway’s AI, Auchan Retail targets a food breakage rate of 0.75%

At Paris Retail Week, and while Smartway has just received €1.4 million in funding as part of the i-Nov innovation competition under Plan France 2030, Martine Demaret, Program Manager Officer at...

23 September 2024

YouTube partners with e-tailer Shopee in 3 South Asian countries

Faced with a dynamic growth of TikTok in South East Asia, YouTube Shopping (a subsidiary of Alphabet Inc.) and Shopee (a subsidiary of Sea Group, with 2023 sales of US$13.1 billion, including 69%...

23 September 2024

Back Market takes a step into physical retail with Bouygues Telecom

In the U.S.A. and France, Back Market is moving up the value chain and joining forces with Verizon and Bouygues. The marketplace is also due to sell via 15 stores.

20 September 2024

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026