Analysis
EU : Focus on the main regulatory changes for e-commerce in 2025
Standards for large platforms, green claims, right to repair... After DSA and DMA, what are the next regulatory developments for e-commerce in Europe? mind Retail interviewed Juliette Beaulaton...
- Retail
- Economy and regulators
15 November 2024
[mind Retail Exclusive] Schmidt invents a new range of kitchens using 30% less materials
On November 6, the Schmidt Group (sales 2023: €668 million via 900 stores under the Schmidt, Cuisinella and ID Pro brands) unveiled a new collection of kitchens, central islands, bookcases...
13 November 2024
Retail media : E.Leclerc launches non-food Search with Criteo
To capitalise on customer data and retail media opportunity, grocery retailer E.Leclerc is continuing a collaboration with Criteo. In the run-up to the holiday season, it launched a sponsored...
- Retail
- Retail tech
12 November 2024
[Amazon results] Amazon doubles net margin in 9 months to September and announces record CAPEX for 2024
In Q3 2024, Amazon's sales and profitability exceeded analysts' expectations. The group has managed to maintain the online business and accelerated the strongest P&L contributors, in order to...
7 November 2024
Véronique Discours-Buhot (French Franchise Federation): “We expect a slowdown in franchise openings for 2024”
After a 9% increase in franchised stores last year, the General Delegate of the FFF is anticipating a slowdown in new franchise openings in France in 2024. While BPCE, the leading bank for...
- Retail
- Property and investors
5 November 2024
[mind Retail Exclusive] Kiabi deploys CrushOn Connect second-hand solution in 70 stores
When availability of second-hand products is a growing challenge for retailers, Kiabi signed up with technology publisher CrushOn, mind Retail has learned. The aim is to streamline the sourcing of...
30 October 2024
Auchan Retail to sell Russian stores to Gazprombank
Auchan Retail is in the process of withdrawing from Russia, with the sale of all 232 stores, according to La Lettre. While the company announced that it will remain in Ukraine, it is considering...
30 October 2024
[mind Retail Exclusive] 9 months after the launch of customer calls, Etam’s sales conversion jumped between 4 and 7 points
In France, Etam underwear retailer (2023 sales of €480 million, down by 94% in one year, via 860 stores in 57 countries) launched a new initiative at its 317 French stores. Sales staff...
29 October 2024
[Regulatory] Indonesia, South Africa and Chile join the U.S. in an attempt to curb Shein and Temu
As the European Commission opened formal proceedings against Temu on October 31, global governments are mobilising to defend local economies against Shein, AliExpress and others. While the U.S. is...
- Retail
- Retailer and e-commerce
25 October 2024
Didier Veloso, GS1: “At Decathlon and L’Oréal, the usages’ growth of QR code scanning is very encouraging”
As traditional barcode is reaching its limits, QR codes are proliferating on home-electrical, fashion and food products. Didier Veloso, Executive President of GS1 France, and Diana de Bernardy...
- Retail
- Retailer and e-commerce
18 October 2024
Chatbot: between Castorama and ManoMano, the transformation capacity of GenAI can be doubled
Deployed over the past year on DIY websites and marketplaces, the integration of generative AI within chatbots has improved efficiency in pre-sales. Here's a look at the results from Kingfisher...
- Retail
- Retail tech
17 October 2024
Norauto teams up with Klaro to boost staff purchasing power
Since June 2024, Norauto's HR department has been offering all 7,000 French staff use of Klaro, a start-up simplifying access to welfare benefits and local assistance. Staff using the app are now...
- Retail
- Retailer and e-commerce
11 October 2024
Cécile Margnac, Snowflake: “Data clean room can add great value to retail promotional efficiency”
Need help with a strategic issue? mind Research helps you tackle strategic and operational challenges in digital and business model evolution, delivering quick insights to guide your decisions and...
- Retail
- News
10 October 2024
Omnichannel, video, photo: online and in-store, customer reviews are re-inventing themselves
As e-commerce returns to growth, online retailers need to optimise customer reviews to stay ahead of the game. We look at the strategies of Amazon, Shein, Temu, Fnac Darty, Decathlon, Picard...
- Retail
- Retailer and e-commerce
8 October 2024
[mind Retail Exclusive] How Custplace’s AI automates the collection of customer reviews for Darty, Optical Centre and KparK
On October 1, 2024, Custplace, the SaaS platform managing customer and employee reviews, announced the beta test launch of “Inbox IA”. This solution enables customer reviews to be...
- Retail
- mind Exclusive
- Retail tech
1 October 2024
[mind Retail Exclusive] Carrefour tests the retail media solution developed by Vusion and Mediaperformances
In-store operational teams will be able to manage retail media campaigns That’s the promise of the partnership announced on September 18, 2024, between omnichannel retail media specialist...
26 September 2024
Our mind news
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
- Retail
- mind Exclusive
- Retail tech
4 September 2026
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic shelf labels: why the US regulator threatens rollout
In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...
- Retail
- Economy and regulators
- Analysis
21 August 2026
2
From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe
This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...
- Retail
- Retail tech
- Analysis
27 August 2026
3
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
- Retail
- Retail tech
- News
9 September 2026
4
Retail media & LLMs: navigating intent-driven and custom experiences
From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...
- Retail
- Retail tech
- Special Reports
31 August 2026
5
Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop
While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...
- Retail
- Retail tech
- Analysis
7 September 2026
6
Fnac Darty to launch Wero on its e-commerce sites
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
- Retail
- mind Exclusive
- Retail tech
4 September 2026