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…In order to save €572.55 million this year, Tesco announced on 5 October a set of more than 300 redundancies at head office and regional teams. The group is following in the...

13 October 2022

Retail Media: Galeries Lafayette and Rakuten leverage their data

…If Galeries Lafayette was already thinking about monetising customer data in May 2022, it is now a done deal. At the end of September, the group internally developed internally a retail...

13 October 2022

Saudi Arabia invests US$1,000 billion in tourism

At the end of August 2022, Lagardère Travel Retail (Relay and Aelia Duty Free stores, turnover of €1.7 billion in H1 2022 down by 15% compared to H1 2019) won the concession...

6 October 2022

Apparel Group opens first “phygital” fashion store in Dubai

Sit comfortably on a couch in front of a giant screen showing brand images like Calvin Klein or Tommy Hilfiger. Select the items you like on the shelves provided. Move to a fitting room, just...

6 October 2022

Japan. Muji launches products for less than US$3.5

Minimalist homeware retailer Muji is launching a new concept called Muji 500, offering items for less than US$3.46 (500 yen). The first store opened in Tokyo on 30 September 2022, on the 4th floor...

4 October 2022

Ikea: sales fall by 10% in South Korea

In the financial year ending August 31, 2022, Ikea‘s turnover decreased by 10% in South Korea.

30 September 2022

Patagonia: Yvon Chouinard donates his company for the planet

Article by Regine Eveno, published on September 30, 2022…A pioneer in the defence of the planet and Founder of a group with a turnover of US$750 million in 2021 (via 80 stores worldwide)...

29 September 2022

Luxury. Are Chinese now in the age of frugality?

…In China, the decline in luxury goods sales and the slowdown in G.D.P. (up by only 0.4% in Q2 2022) is giving way to a new market of second-hand luxury. In August 2022, the hashtag #why do...

29 September 2022

Sephora Singapore adds consumer reviews into the store experience

…After a phase of qualitative studies in Shanghai and Singapore, Sephora inaugurated a new concept called “Asia store of the future” in Singapore on September 23, 2022, on 425...

29 September 2022

UK. In six months, the B&Q marketplace drives 8% of the brand’s online sales

…In the six months to 31 July 2022, Kingfisher Group saw sales fall by 4.1% to €8.1 billion and profit fall by almost 30% to €562 million. Compared to the first half of 2019...

28 September 2022

[Confidential] Guillaume Apostoly to join as C.I.O. for Sephora

…According to our sources, Guillaume Apostoly, Chief Information Officer of Maisons du Monde and member of the Board, is about to join Sephora (LVMH). He will replace Anziz El Ahdj, who has...

27 September 2022

Costco continues growth and profitability trajectory in Q4 2022

…Costco, the world’s 2nd largest retailer by revenue, saw sales increase by 15% in the quarter ended 28 August 2022, to US$72.09 billion. The wholesale chain is slowing down slightly...

27 September 2022

[Case study] Makro Belgium cut the equivalent cost of 200 full-time staff

BackgroundIn Belgium, the hypermarket chain Makro (sold by Metro AG to the investment company Bronze Properties in the summer of 2022) operates 6 stores and has an annual turnover of €500...

27 September 2022

A fund takes control of Eataly for €200 million

…Controlled by the Farinetti family, the restaurant-grocery chain Eataly (44 stores in 15 countries, turnover of €464 million in 2021), is preparing to continue expansion after selling...

26 September 2022

ID Kids to test SoftPOS payment

…In a bid to make a payment experience more transparent, the ID Kids childcare retailer will be testing “SoftPOS” mobile payment in stores from 2023. This new payment trend...

23 September 2022

[Use Case] Furniture retailer But quadrupled click-through rate with location-based SMS

…The contextAlthough for furniture retailer But (320 stores, total turnover of €2.12 billion in 2021), the paper leaflet remains the primary marketing and sales activation lever, the...

23 September 2022

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026