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Has the charismatic 56-year-old founder of Alibaba, a member of the Communist Party, been isolated by the Chinese authorities or just keeping a low profile? The mystery remains. Jack Ma was last...

22 January 2021

China. Starbucks is aiming for 600 openings in 2021

Starbucks (33,000 locations worldwide) is planning 600 openings in China in 2021. It will focus in particular on “walk-thru” locations, which allow customers to collect their orders...

22 January 2021

Walmart wants to develop Made in India

The American giant wants to triple its exports of products made in India to US$10 billion a year by 2027. Today, India is already one of Walmart’s main markets for products such as jewellery...

22 January 2021

PELOTON, THE CONCEPT OF THE MONTH

United States. Home-use anchored bike specialist Peloton is “Retailer of the Year” according to Forbes magazine. As consumers flock to Internet-connected bikes and treadmills to...

22 January 2021

Inditex. Fewer stores, bigger impact

By the end of January, Inditex will have closed all its physical stores under Bershka, Pull & Bear and Stradivarius banner in China. A year ago, these 3 brands had 162 stores in China. Their...

22 January 2021

Lagardère. A store whose offer changes morning and evening?

Lagardère Travel Retail Group wants to test a store in Parisian train stations whose offer will be adapted to the commuting movements of travellers. On the programme: pastries and hot...

22 January 2021

To sell on Veepee rather than Vinted?

Veepee, European leader in private sales (operating in 8 countries, 4 to 5 million visitors per day) wants to offer an alternative to the Lithuanian platform Vinted (34 million members in 2020...

22 January 2021

Food. Organic attracts investment

Organic products have been one of the big winners of 2020, both in the U.S. and in Europe. Whilst Nordic countries and Switzerland remain the most advanced markets in terms of organic per capita...

22 January 2021

Auchan chooses a family management structure

Alexandre Mulliez, (aged 34) is the grandson of Gérard Mulliez, a founder of Auchan Group. He is now Vice President of Auchan – France. Graduating from EM Lyon in 2010, his first...

21 January 2021

Couche-Tard: France blocks €16.1 billion bid for Carrefour

The Canadian Couche-Tard‘s offer of €20 per Carrefour share was rejected by the French government, citing food security and employment issues. Carrefour, whose share price has fallen to...

21 January 2021

Ikea. The end of the mandatory customer path?

Recent results say a lot about smart strategies from Ikea, which managed to limit Covid-19 losses last year (retail turnover of €35.2 billion, down by 4%). At the beginning of January 2021...

21 January 2021

Japan. Starbucks launches a coffee co-working business

Catering. Charging customers to reserve a seat? That’s the bet the American giant is taking in Tokyo with a new type of facility in high-traffic areas. Starbucks’ very first...

21 January 2021

Canada. Lululemon, winner in the health crisis?

The Canadian brand Lululemon Athletica specialises in yoga outfits (turnover of US$4 billion in 2019, 43% from e-commerce in the last quarter) is defying the gloom of the Covid-19 crisis, and...

21 January 2021

LVMH. Mr de Lapuente takes charge of retail

From January 2021, Mr. Chris de Lapuente will be C.E.O. of the selective distribution branch of LVMH. Already running Sephora (2,600 stores) for more than 10 years, de Lapuente previously had Le...

9 December 2020

From Kiko to Euronics

Massimo Dell’Acqua (aged 51) takes over as C.E.O. of Euronics Italia (turnover of €2.4 billion in 2019). Dell’Acqua is a very experienced expert of retail and digital...

9 December 2020

Simon Property. Brick & mortar serving e-commerce returns

As the Christmas holiday approaches within a context of increasing online orders, the American property company Simon Property and Narvar, a major player in customer engagement on the Internet...

9 December 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025