News brief

GRN: Please present Intersport’s omnichannel strategy…Michaël Alimi: Intersport is a sporting goods retailer with 450 stores in France. We launched e-reservation in 2016 and...

18 February 2020

Property. Sephora focuses on convenience

Eager to gain traction in North America and to compete with aggressive rival Ulta Beauty, Sephora will open around 100 medium-sized stores covering around 370 sq.m in the United States and Canada...

18 February 2020

Department stores. It is time for another reshuffle

The department store sector is facing increasingly rough times across Europe in parallel with e-commerce growth. In the U.K., the British high street crisis has already hit department store...

18 February 2020

ECE founds a subsidiary in China

This is an unusual move within the retail property industry. In mid-January 2020, the German property owner ECE (€32.3 billion of assets under management, including 195 shopping malls)...

18 February 2020

DIY / garden retailing. The race to lead is on

In Europe, the huge D.I.Y. and gardening markets (value of €400 billion) have two caracteristics : half of the sales are in B-2-B and they are untouched by digitalisation. This shows a high...

18 February 2020

Ikea. Change of perimeter in the UK

In the United Kingdom, the world’s largest furniture retailer Ikea (turnover of €41.3 billion for the financial year ended August 2019, + 6.4%) is adapting its store fleet to e-commerce...

18 February 2020

Wrist watches. Apple beats traditional Swiss sales

Although Apple does not confirm unit sales, Market research firm Strategy Analytics estimated that Apple sold a total of 30.7 million Apple Watch units in 2019. The entire Swiss watch industry...

18 February 2020

Coronavirus impacts global retail

China was hit by a new Coronavirus epidemic in December 2019. To date, the virus caused the death of at least 1,800 people before spreading abroad. From Wuhan, the epicentre of the epidemic, to...

18 February 2020

Advertorial. “In future, 80% of e-commerce will come from grocery stores”

With electronic labels and anti-breakage surveillance cameras, SES-imagotag optimises store operations.GRN: After the NRF Big Show, SES-imagotag is exhibiting at EuroShop. What is your vision of...

18 February 2020

Carrefour bets on picking robots in the Gulf

For more efficient grocery e-commerce, small back-office sites heavy with automation and housed in the back of current stores have become a priority for many retailers. Eager to process online...

11 February 2020

Canada Goose. From a family company to a luxury brand

Founded in the 1950s in Toronto, Canada Goose (revenue of US$222 million for the quarter to September 2019, +28%) started as a company initially specialised in professional cold weather wear like...

14 January 2020

A woman is the new boss at Majid Al Futtaim malls

In December 2019, Mrs Shireen El Khatib, a 25-year veteran retail executive, has been appointed C.E.O. of Majid Al Futtaim (MAF) Shopping Malls. She will lead a portfolio of 26 malls in the Gulf...

14 January 2020

JD.com bets on experiential for brick-and-mortar

The Beijing-based online retailer JD.com (revenues of US$18.9 billion in Q3 2019, up by 28.7%) unveiled a huge 50,000 sq.m. store located in Chongqing, China. Opened on 11th November, known as...

14 January 2020

China. H&M partners with YCloset for rental program

The Stockholm-based fashion retailer H&M (revenue of US$6.41 billion in Q4 2019, operating 4,972 stores) announced in December 2019 that it is launching a 3-month rental pilot program in China...

14 January 2020

Harrods to open first Chinese stand-alone store

British department store Harrods (a subsidiary of Qatar Holding LLC and a turnover of €987.6 million for the year to February 2019, a rise of 1%), will open a first store in Shanghai in 2020...

14 January 2020

Tesco seeks buyer for Asian businesses

Tesco is Britain’s biggest retailer by sales with US$75.3 billion annual revenue in the year to February 2019. This is a rise of 11.3% and includes the Booker merger. The firm operates 6,767...

14 January 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

Most viewed articles of the month on mind Retail

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025