News brief

Latin America is the least-advanced continent in terms of e-commerce, with 0.1% of online sales for F.M.C.G.’s in Brazil in 2018, according to Kantar. However, things are changing...

20 May 2020

U.S.A. Making cash-strapped consumers spend money

In the U.S., where consumption accounts for 68% of G.D.P. and unemployment is rising sharply, the giants of F.M.C.G.s are trying to prevent households with tight budgets from migrating to private...

20 May 2020

Business Case Etam. “There is more interest in trusting one’s clients than in distrusting them.”

How can you reduce the stress and complexity of customers trying outfits but improve customer relations in fashion retail? For Laurent Milchior, Managing Director of the Etam Group (15% of...

20 May 2020

Technical solutions to manage flows

The German Xplace regulates flow to access the store, relieving the burden on employees and reassuring customers. Sensors record the number of people entering and leaving the market in real time...

20 May 2020

“Do you provide luxury or accessibility? Of course, we offer both!”

For the luxury sector, should retailers raise margins by winning more customers with trinkets at accessible prices, or raise prices on emblematic bag models? The answer to both prompts appears to...

20 May 2020

Ikea. What projects are active in China and the U.S.?

The world’s leading furniture retailer Ikea unveiled principal strategies for China, where it operates 30 stores and 3 shopping centres in Beijing, Wuxi and Wuhan. In the Beijing mall...

20 May 2020

GDP per country

In the first quarter of 2020, GDP fell by 6.8% in China. It also fell by 5.8% in France, 5.2% in Spain, 4.8% in the USA and 3.8% in Germany. In the Eurozone, its decline reached -3,8 %.

20 May 2020

Luxury market

According to Bain & Co. the luxury market (personal goods) is expected to decline between -20% and -35% this year. The McKinsey firm predicts a decline of between -35% and -39% for...

20 May 2020

Growth in e-commerce sales

According to the latest ACI Worldwide study in early May 2020, e-commerce sales jumped by 209% in April 2020 compared to April 2019. “Hundreds of millions of consumers around the world have...

20 May 2020

Global GDP

According to the I.M.F., the Covid-19-related recession is expected to be deeper than the financial crisis of 2008-09. World G.D.P. is expected to decline by 3% in 2020, compared to -0.1% in 2009.

20 May 2020

Department stores. What prospects and strategies?

According to several department store managers interviewed by our editors, the return to normal should not take place before 2021. At a time when certain groups such as J.C.Penney and Neiman...

20 May 2020

Ebay poaches a Walmart’s online expert as C.E.O.

On April 27th, Jamie Iannone, (a seasoned executive of traditional retail) will take appointment as C.E.O. of Ebay, a pioneer of the Silicon Valley online industry. Iannone is a Princeton and...

20 April 2020

Galeries Lafayette reshuffles its buying team

In March 2019, Galeries Lafayette inaugurated a new flagship on the Champs Élysées, highly focused on luxury and designers’ brands. A year later, the Group’s management...

20 April 2020

Levi’s and VF Corp. Time for acquisitions

As stores have been closed for a month, retailers have activated a large array of possible actions to stem losses and find the necessary working capital. These include offering employees partial...

20 April 2020

Why is e-commerce unable to deliver on time?

“I didn’t think I would ever say this. Paradoxically, we are trying to slow down our online business,” said the Director of a specialised retailer. From Europe to the U.S...

20 April 2020

Sharon White. A politician to straighten John Lewis

When she took her new role in February 2020, Ms. Sharon White (52), the new President of John Lewis Partnership cooperative group, created controversy. Woman of influence and renowned economist;...

18 March 2020

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Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

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18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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NRF Europe: 2026 edition records fall in exhibitors and attendance

Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...

18 September 2026

Seizure of Auchan Retail’s assets in Russia penalises a risky gamble

Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...

21 September 2026