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In the USA, drugstore specialist Walgreens Boots Alliance is freezing a program of new automated warehouses dedicated to preparation of Web orders, with 11 active units to date. That is 50% of the...

23 November 2023

In New York, Shein’s pop-up at Forever 21 attracted 5,000 visitors in 4 days

In the USA, Shein is rolling out pop-up stores within Forever 21 stores. While the offer is a mix of fashion and home decoration, the group told mind Retail about the 2023 results of the pop-up...

23 November 2023

[mind Retail info] Auchan Retail launches a website dedicated to B2B customers

In France, Auchan Retail has just launched Auchanpro, a website entirely dedicated to businesses. This B2B digital initiative, one of the first in the local supermarket sector, aims to secure...

17 November 2023

Castorama launches a chatbot boosted by generative AI

In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...

17 November 2023

Tap To Pay: Apple shakes up the offline POS market

Following Google for Android, Apple's Tap to Pay functionality (already live in the U.S.A., Australia, the U.K. and the Netherlands) is now coming to France. By transforming salespeople's iPhones...

16 November 2023

[info mind Retail] Marco Sacco-Stevanella, ManoMano: “After launching free returns for B2B clients in France, the next step will be an international launch”

As D.I.Y. volumes are shrinking, ManoMano wants to capitalise on B2B customers. From 100% free returns for professionals, launched at the end of September in France to new payment options, Marco...

14 November 2023

The Body Shop soon to be taken over by the Eurelius fund

After selling Aesop to L'Oréal, Brazilian giant Natura &Co was committed to selling The Body Shop. The investment company Aurelius has reportedly shown an interest.

7 November 2023

Pauline Gubert, Babymoov: “Our business of re-conditioned products will grow from 3,000 to 20,000 units in two years”

Home appliances manufacturer Babymoov (food processors, baby monitors) has formalised a partnership with CircularX (a subsidiary of Recommerce Group) in order to expanding the range of second-hand...

3 November 2023

[Ikea results] Ikea on track for €50 billion sales in 2024

Despite a declining Web traffic, digital transactions accounted for more than 25% of Ikea's business in 2023. The world's largest furniture retailer maintained growth momentum to aim for a €50...

2 November 2023

UK : After Missguided, will Shein acquire TopShop?

Shein continues a strategic shift towards a marketplace business, already launched in the U.S.A. Brazil and now due in Europe. It has just acquired Missguided and may add Topshop in its portfolio.

31 October 2023

Zalando: Returns drop by 10% thanks to sizing recommendations

With 30% returns due to incorrect fitting, Zalando is banking on AI to optimise sizing recommendations and enhance an online consumer journey.

20 October 2023

China: Legal tussle between Carrefour and Suning over takeover deal

Four years after their takeover by Suning.com, there's not much left of Carrefour's former Chinese supermarkets. Although a Hong Kong court ordered Suning to pay Carrefour US$134 million, it is...

19 October 2023

LVMH: does Q3 2023 signal the end of 3 years of super-growth?

Kering and LVMH shares tumbled on the stock market, as both luxury conglomerates reported a marked sales slowdown in Q3 2023. After 3 years of exceptional growth, the momentum is waning, signaling...

13 October 2023

Cartier. The luxury brand partners with Visier to make HR data impact the entire organisation

Democratising HR data can have a real impact on retail businesses. This is the belief of Cartier, which is operating with the Visier cloud platform for team planning and analytics. Beyond simple...

13 October 2023

[info mind Retail] A third of Shein’s suppliers will not be audited in 2023

With the results of the French DGCCRF investigation expected this Autumn, and the U.S. SEC continuing a survey regarding allegations of forced labor, Shein provided an update on its industrial...

26 September 2023

Children’s data: TikTok fined US$ 367 million in Ireland

While the European DSA is forcing the platform to be more transparent and protect privacy, the Irish regulator has just punished TikTok for misuse of children's data.

26 September 2023

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...

23 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”

As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...

13 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025