News

D.I.Y. “Second hand makes it easier for customers to go upmarket”
Emmanuel Bernard is a Mission Executive at SAMSE group, a French D.I.Y. retailer which controls an e-commerce website plus 37 D.I.Y. stores (Entrepôt du Bricolage banner), among others. He...
25 June 2021
L’Occitane and The Body Shops makes bulk sales familiar
Bulk, recycling, eco-refills. At L'Occitane and The Body Shop, multiple initiatives are reducing packaging weight.
19 June 2021
Blocked at home, Chinese are boosting local retail sales
In China, the commercial property sector is showing positive signs as transactions pick up again.
17 June 2021
Concept of the Month. Patagonia Provisions
One year after a launch, the food marketplace created by Patagonia is gaining ground. What are the ambitions?
16 June 2021
Sustainable Retail. From vision to action
According to BCG, 30% of our wardrobes could be filled by second-hand clothes by 2026. And the second-hand market is expected to grow by 20% over the next five years. At a time when the priority...
16 June 2021
“The CSR change is easier to make when you have good margins”
Nathalie Baudoin has been Marketing Director Europe at Patagonia for 12 years. She discusses the sustainable milestones set by the retailer, well before competitors
15 June 2021
Kingfisher. With 21% of e-commerce, what role for physical stores?
As e-commerce keeps gaining ground, Kingfisher's D.I.Y. stores have been seeing new functions and new jobs, which change daily organization. Romain Roulleau, Chief Digital Officer, summarized this...
4 June 2021
KKR to take a stake in Cegid
In five years, Cegid's valuation has seen more than a nine-fold increase. This is highlighted by KKR’s entry into the capital of the management software publisher.
4 June 2021
Rewe and Sonae offering stores with no cashier queue
Rewe, Sonae, Tesco and Metro AG are investigating a potential future for retail payment. Such solutions combine reduced human interaction with removal of delays for queuing and payment.
4 June 2021
“Maybe that e-commerce will grow to 25% of the U.S. grocery market in the long term”
Owned by the Korean giant Emart, Good Food Holdings is a premium grocer, whose main rivals are Wholefoods (Amazon) and Trader Joe’s (Walmart). Neil Stern, CEO since September 2020, explains his...
28 May 2021
Tell me who your customers are, I’ll tell you who you are
Eager to deploy Artificial Intelligence and boost physical retail, Navori Labs, the specialist in digital signage solutions, launched Aquaji software. This innovative smart data solution measures...
28 May 2021
U.K. Boohoo aligns executive bonuses to CSR targets
Having been rocked by the scandal surrounding poor practices at its suppliers last year, UK online fashion retailer Boohoo is looking to restore its image. It has decided for the first time, under...
28 May 2021
Who are the new pure-players in grocery e-commerce?
Their names are Gopuff, Gorillas, Dija or Cajoo... As fundraisings are on the rise across Europe and in the U.S. with valuations in billion of Dollars, Mind Retail compared the business models of...
21 May 2021
Mango Upside Down Teen Pop Up, The Concept of the Month
Will the TikTok podium become a must in retail merchandising? This is the vision of the Spanish retailer Mango in a new pop-up store for teenagers based in Barcelona. Magda Espuga, CEO of the...
20 May 2021
3 omnichannel best practices
Orchestra, Jules and Speedway launched valuable processes to optimise rotation of merchandises, conversion rate via a tracking of cancelled online baskets and make "ship from store" services more...
20 May 2021
Omnichannel. What role for stores in 2021?
How can retailers enhance stores’ operational efficiency, as e-commerce is gaining ground? How should they remodel their functions and organisation, within retail operations that are fully...
20 May 2021
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
How Maison 123 generated €420,000 on WhatsApp in 5 months
Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...
3 December 2025
2
Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”
Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...
11 December 2025
3
Retail media: Marionnaud bets on print with Figaro to boost drive-to-store
According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...
26 November 2025
4
Carmila join forces with Unlimitail and JCDecaux to equip 252 malls
On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...
12 December 2025
5
Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”
Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...
25 November 2025
6
Coupang’s C.E.O. resigns after data leak of 33.7 million customers
On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...
12 December 2025