News
Reinventing basics: Signa Sports and Tendam are looking ahead
The Covid-19 crisis is forcing us to rethink business models in the long term. Two major European retailers, Signa Sports United (present in 17 countries) and Tendam (ex-Cortefiel Group)...
6 July 2020
Keys for Post-lockdown Retail: Adapting to the New Normal
How to adapt to the "New Normal" after a health crisis? Kusmi Tea, Isabel Marant, Boucheron and Celine, answered questions from Michel Koch, editor of GRN, during the ICC@Retail webinar of the...
6 July 2020
Drive in shopping: a formula for the future?
It seems that customers have integrated click & collect, drive thru stores and curbisde pickup into their shopping processes. Experiments conducted by Aushopping (Ceetrus) in France and CapitaLand...
6 July 2020
To maintain customer relationships, John Lewis boosts online appointments
Since mid-April 2020, the British retailer John Lewis (turnover of €13.8 billion in 2019, -1,5%) has been transposing store services to the web. Karen Reeves, Product Services Manager at John...
15 June 2020
CGI. “Improve the shopping experience by spending less time in the store.”
As the crisis retreats, a gradual retail recovery is giving rise to different concerns, fresh expectations and new consumption patterns. Arnaud Cartigny, Vice-President of Retail Consulting at...
2 June 2020
Victoria Glanz, Fullet : “Big retailers will come out of this crisis in a better position”
Based in Shanghai, Victoria Glanz is Senior Partner at Full Jet, an agency that supports retailers on the Alibaba’s platforms Taobao and Tmall (824 million monthly active users in total in 2019)...
- Retail
- Retailer and e-commerce
- Analysis
20 May 2020
Retail. The West delays whilst the East is innovating
From Hong Kong to the Emirates, the retail of tomorrow is being invented in the Far East. Where business has reopened, retailers and property companies are charting a new course. Business...
- Retail
- Analysis
20 May 2020
Mark Thomson, Zebra : “Self-scanning and contactless payment is now booming in Europe”
Zebra delivers software and solutions that helps retailers to elevate customers’ shopping experience, to track and manage inventory and to improve supply chain efficiency. Sophie Baqué discussed...
5 May 2020
Petit Bateau. “E-commerce keeps us afloat”
At the end of 2019, children's clothing retailer Petit Bateau (Rocher Group, turnover of €2.5 billion in 2019) operated 441 stores in 60 countries. 50% of turnover in 2019 was generated outside...
20 April 2020
SPECIALISED RETAIL. STRATEGIC business interventions in force
Delaying collections, shifting online, operating smarter promotions. Fashion and accessory retailers share their strategic choices.
20 April 2020
Grocery stores. What strategies for the end of the crisis?
Many food retailers could emerge from the crisis with more punch than they have entered. But with which organisational schemes? G.R.N. decrypts their short and long-term action plans from Europe...
20 April 2020
“Chinese may (carefully) return to stores. Or perhaps not.”
As a retail expert based in Shanghai, Eric Song Yun is the Founder of Songyun Information Technology Co. For Global Retail News, he explained how business is resuming in China’s economic capital...
20 April 2020
China and Austria. Which learnings as stores reopen?
From China to Austria, retail is gradually emerging from hibernation. What are the most effective strategies and timetables?
- Retail
- Analysis
20 April 2020
“Retail businesses will continue to shift online, depending on their capacities to do so”
What’s happening in the U.S. and South Korea? Neil Stern, Senior Partner at McMillan Doolittle in Chicago and Board Member of E-Mart (South Korea) offers an analysis.
19 March 2020
Ingka Group. “Instead of building malls, we are looking to buy existing urban assets”
While Ikea has clearly prioritised city centre formats, Sophie Baqué met Jan Kristensson, in charge of the brand's real estate strategy.
18 March 2020
Retailers face an enforced halt to business
Non essential store operations are closed by governments whilst grocery retailers struggle with exploding demand, both online and in stores. Retailers have tough questions as they face a temporary...
- Retail
- Analysis
17 March 2020
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Our mind news
The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...
- Retail
- mind Exclusive
- Retail tech
9 December 2025
French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...
- Retail
- mind Exclusive
- Retail tech
5 December 2025
Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...
- Retail
- mind Exclusive
- Retail tech
4 December 2025
With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...
- Retail
- mind Exclusive
- Retail tech
2 December 2025
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Payment: a lever for retail innovation
This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...
- Retail
- Special Reports
28 November 2025
2
Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...
- Retail
- mind Exclusive
- Retail tech
5 December 2025
3
How Maison 123 generated €420,000 on WhatsApp in 5 months
Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...
- Retail
- Retail tech
- Analysis
3 December 2025
4
Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”
Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...
- Retail
- Retail tech
- Analysis
11 December 2025
5
Retail media: Marionnaud bets on print with Figaro to boost drive-to-store
According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...
- Retail
- mind Exclusive
- Retail tech
26 November 2025
6
Retail tech mapping 2025: 42% of start-ups already profitable, 53% aiming for breakeven within 3 years
In their final update for 2025 covering retail tech mapping, FDJ Ventures and France Digitale present new challenges for French retail start-ups. These include financing, slowing company creation...
- Retail
- Retail tech
- Analysis
10 December 2025