CSR

At Decathlon Belgium, the “We Play Circular” rental system is gaining ground. Launched initially with 70 families and two stores (Brussels and Antwerp), the second stage began in May...

4 August 2023

Decathlon slashes private labels to boost performance

Faced with a slowdown in sales and concentration in the sector, Decathlon (turnover of €15.4 billion in 2022, up 12% including 16.8% online) is pulling out the heavy artillery. In mid-July...

3 August 2023

Amandine de Souza, Leboncoin: “We add B2B and aim to become Europe’s leading second-hand retailer”

Amandine de Souza, Managing Director of Leboncoin (Adevinta Group), was a guest at the latest FrenchFounders meeting in Paris, attended by mind Retail. She explained a transformation of the...

13 July 2023

EPR in the building sector: retailers struggle to set up collection points

In France, since May 1, the trade and DIY sectors have been paying an eco-contribution for the recycling of end-of-life products as part of the EPR program for the building industry. By December...

5 July 2023

Uniqlo, Inditex and Skechers: new legal action for forced labour

With 20% of the world's cotton coming from Xinjiang, a 2nd legal action has been launched in France against Uniqlo, Inditex and Skechers. In Brussels, the Commission is considering moving towards...

5 July 2023

Textiles. Italy and the Netherlands move towards Extended Producer Responsibility (EPR)

From 1st January 2024, textile manufacturers in Italy and the Netherlands will be subject to EPR, as voted by Brussels in March 2022. “The aim is for manufacturers to assume responsibilities...

5 July 2023

In 3 years, Majid Al Futtaim reduced Co2 emissions by 11%

In 2017, Carrefour's Middle East franchisor set a target of 'net positive' on Co2 and water by 2040. The group succeeded in reducing Co2 emissions thanks to greener energy.

4 July 2023

Spain: Inditex, Mango, H&M, Primark, Kiabi and Uniqlo set out to negotiate their own branch collective agreement

Set up early in 2023 as a discreet lobby, Asociación Retail Textil España (ARTE) has recently announced initial discussions with trade unions over the potential for its own...

26 June 2023

[confidential] Vinted Go has processed 100,000 orders in six months

One year after a launch, Vinted shared the figures for Vinted Go with mind Retail at the Deliver conference in Amsterdam. The Vinted Go system, which was designed to re-insource logistics and...

14 June 2023

Reusable dishes: French anti-waste law constraining fast-food chains

On 31st May 2023, France's fast-food retailers had to present action plans to the government for adopting reusable tableware for on-the-spot consumption. While the legislation is not yet binding...

2 June 2023

E-commerce: Walmart reduces plastic and packaging

On June, 2023 Walmart (Q1 2023 sales of US$152.3 billion, up by 7.6%, net margin down to 1% of revenue) announced a program to save 2,000 tons of plastic in the USA this year. For the e-commerce...

2 June 2023

CSR. Albert Heijn tests a price premium based on environmental impact

In the Netherlands, the Albert Heijn chain (part of Ahold Delhaize, 2022 turnover: €87 billion, up 6.9% at constant exchange rates) has been offering a dual price for hot drinks (coffee, oat...

17 May 2023

Peter Pernot-Day, Shein: “With our production model, we have an unsold rate of 10%”

The Singaporean ultra-fast fashion retailer, which is due to be listed on the New York Stock Exchange, is estimated as the world’s third largest fashion retailer. While Shein is accused of forced...

16 May 2023

Sephora partners with Pact Collective to collect more empty packaging

In the U.S.A. and Canada, Sephora (LVMH, 17% organic growth in Q1 2023, as in 2022) signed a partnership with Pact Collective. This project, called Beauty (Re)Purposed, aims at collecting empty...

27 April 2023

Guillaume Darrousez, CEO Petit Bateau: After 6 months, a second-hand spending customer starts buying our new products”

Guillaume Darrousez, C.E.O. of the Petit Bateau children's wear brand, was a guest of the latest FrenchFounders meeting in Paris, attended by mind Retail. He shared future plans to combine carbon...

14 April 2023

Sandro : Second-hand, a profitable business from the first year

After 12 months of operations, Sandro shared with mind Retail the results of their second-hand business, which launched 100% online. For the fashion brand, this service is now at a "roll-out...

13 April 2023

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Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

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BNPL: in a mature market, Alma, Klarna, Scalapay, Younited and Oney seek new growth levers

As BNPL reached maturity in France and Europe and commonplace online, players in the sector are accelerating their transformation. Longer instalments, new verticals, extended services and...

14 November 2025

Small parcels tax: France, Italy, Romania and Benelux respond to low-cost marketplaces

Shein, Temu, AliExpress… Facing marketplaces flooding Europe with non-compliant goods, the French National Assembly voted for a €2 tax on parcels under €150 from January 2026. This level is half...

21 November 2025

Payments: Wallets accelerate in a fragmented market

As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...

18 November 2025

At Roissy 80% of checked Shein items found non-compliant

Following inspections at Roissy Charles de Gaulle airport on Friday November 6, 2025 on 200,000 Shein parcels “8 out of 10 items have proved non-compliant so far”, the French Ministry...

10 November 2025

USA: Visa and Mastercard ease up on interchange fees

Visa and Mastercard reached a historic agreement with US retailers to reduce fees associated with credit cards. This opens an unprecedented breach, while the two giants are suspected of abusing a...

12 November 2025

U.S. Shutdown hits food assistance and threatens sales at Walmart and Kroger

While Donald Trump signed the bill to reopen the government on 12 November 2025, the shutdown that began in early October disrupted payments from the national food assistance programme. Each...

12 November 2025