department stores

On September 18, the French data protection agency CNIL fined La Samaritaine €100,000 for concealing cameras in storage areas in August 2023. These had been installed to catch employees...

30 September 2025

Divestitures, restructuring: BHV and El Corte Inglés seek a second wind

In mid-June, El Corte Inglés department stores published annual results for the year ending February 2025. After deciding in April to abolish the executive committee, the retailer reported...

25 June 2025

Printemps sets up in the U.S. against a backdrop of department store crisis

After beginning international expansion in 2022 in Doha (Qatar) with 40,000 sq.m, the Printemps group (21 department stores, confidential turnover) selected New York as the entry into the U.S.A...

13 March 2025

Alibaba sells Intime department stores and loses US$1.3 billion

On December 16, Alibaba Group (Q3 2024 sales: US$33.7 billion, up 5%) announced the sale of the department store subsidiary Intime, acquired in 2017 for US$2.6 billion. Once approval has been...

20 December 2024

British department stores Selfridges flies under Thai-Saudi flag

On October 7, 2024, the Saudi Arabian public investment fund announced acquisition of Austrian Signa‘s shares in Selfridges Group. The Saudi government thus becomes a 40% minority...

14 October 2024

Retail media: Criteo signs Selfridges and Belk department stores

After losing ManoMano and Boulanger in recent months, retail media specialist Criteo announced on October 8 a new partnership with U.S. department stores’ Belk (2023 sales of US$3.1 billion...

8 October 2024

Swiss department stores Globus are now under Central Group’s Thai governance

On September 30, Thailand-based Central Group (sales of €3.3 billion for Central Retail in H1 2024 up 6%), completed ownership of Switzerland’s Globus. Although the chain was acquired...

1 October 2024

Toy specialist Hamleys opens more concept stores in Dubai and London

In Dubai, on August 23, Hamleys (2023 sales: US$59 million, down by 8.8%, after a rise of 68% in 2022), the oldest British toy chain, now a subsidiary of Reliance Retail (acquired in 2019 for...

26 August 2024

Macy’s develops post-purchase retail media with Rokt AI

After a test phase last autumn, Macy’s Media Network, the Macy’s advertising network created in 2020, signed a partnership with New York-based retail tech Rokt on August 8, 2024. This...

21 August 2024

The Saudi public investment fund wants 50% of Selfridges

On July 15, following the publication of an insolvency report on the Austrian property company Signa, the Saudi Arabian Public Investment Fund (PIF) wants an increased stake in Selfridges (2023...

2 August 2024

Department stores: faced with pressure from the market, Nordstrom wants to go private

According to WWD, the American department stores’ chain Nordstrom announced an intention to go private, following a press release from the Nordstrom brothers last April. Similar to...

30 July 2024

Galeries Lafayette returns to 2019 sales levels

Galeries Lafayette celebrates a 130th anniversary this year. After returning to pre-Covid sales levels, the department store chain is forecasting revenue of €3.85 billion this year. Despite an...

17 June 2024

After very heavy weather, Chalhoub and Times Square take emergency measures

Two heavy storms wreaked havoc in Dubai on April 16 (254 mm of water) and on May 2. The damages recorded, with the heaviest rains the city has seen since 1949, is still being assessed for the...

29 May 2024

China and India don’t have enough luxury, says Savills

According to a Savills report published on May 15, luxury store openings worldwide fell by 13% in 2023. 41% took place in China, where the number of new luxury stores nevertheless fell by 12%...

16 May 2024

Department stores: How Myer went from 7% to 20.5% of online sales

On April 17, 2024, department store chain Myer (sales of US$2.2 billion in the year to end-July 2023, up by 12.5%, via 56 stores) presented the results of rationalisation. Launched in 2019 by...

25 April 2024

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026