GDPR

Luxembourg’s Administrative Court has overturned the record €746 million GDPR fine against Amazon, citing procedural gaps in the CNPD's original 2021 investigation. While the court confirmed the...

23 March 2026

South Korea : Towards a reversal of the burden of proof for customer data breach

Following a major cyberattack in December 2025 at South Korea’s e-commerce leader Coupang (2025 turnover: US$34.5 billion, up by 14%), which exposed the data of 65% of the local population...

20 March 2026

Amazon France Logistique employee surveillance fine halved on appeal

In a ruling delivered on 23 December 2025 and first reported by L’Usine Digitale, the Conseil d’État (France’s supreme administrative court) confirmed the fine issued by the Commission...

3 March 2026

Article from mind HR

Nacera Bekhat, CNIL: “Walking through a store aisle does not mean I have consented to data processing”

Several vendors, like Veesion and Alfred Eyes, provide smart camera technologies aimed at capturing customer data throughout the store to prevent theft. How do these systems fit with GDPR? Some...

7 October 2025

GDPR : French data protection agency fines La Samaritaine €100,000

On September 18, the French data protection agency CNIL fined La Samaritaine €100,000 for concealing cameras in storage areas in August 2023. These had been installed to catch employees...

30 September 2025

Cyberattack: 45,000 Picard customers’ data compromised

Frozen food specialist Picard (€1.8 billion in sales in 2023, up 5.9% in one year) has fallen victim to a cyberattack involving customers’ personal data. “We detected, via...

13 November 2024

Cécile Margnac, Snowflake: “Data clean room can add great value to retail promotional efficiency”

10 October 2024

Truffaut, Boulanger and Cultura victims of a massive cyber attack

Customer data, at the heart of retailing assets, is also of use to cybercriminals. After Zadig & Voltaire and LDLC, Truffaut, Boulanger and Cultura have now fallen victim. Pepe Jeans and...

12 September 2024

Celio takes over the Camaïeu brand, but not the customer base

Four years after the implementation of the GDPR, Camaïeu's customers have finally not seen their data go to the highest bidder.

13 December 2022

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”

Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...

12 October 2026

Marketplaces: How Orange and Virgin Australia reinvent their value creation models

Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...

8 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Cashback: Younited secures an exclusive contract with Bouygues Telecom

Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...

16 October 2026