omnichannel

The Adeo Group (2021 turnover: €32.4 billion, of which 6.6% are online sales) is to launch a Naterial showroom format dedicated to outdoor design. After Spain, Portugal, Uruguay and Georgia...

In the US, The Home Depot (9-month 2022 sales: US$121.6 billion, up 5.3%) has launched an application, designed in-house, to help sales people prioritise tasks. Named Sidekick and powered by...

Since spring 2022, H&M and Zara adopted a policy of charging for returns on online purchases, thus setting standards for standardisation of e-commerce market. Some pure-players are following...

Chinese fast fashion giant Shein (valued at €91 billion in April 2022) will open a first permanent store in Tokyo on 13 November. 

The German online optician Mister Spex is continuing a very controlled foray into the physical world. In November 2022, it will open a first store in Switzerland. “This will be our 65th...

Since the Covid-19 crisis, physical stores have played a central role in e-commerce and omnichannel. Based on this lesson, the lingerie brand use VTEX's technology to deploy “click & collect...

After investing in the delivery start-up Smood (delivery in less than an hour), the Swiss cooperative Migros (turnover of about €25 billion last year) is rolling out click & collect...

Created in 1952, the Franco-Saudi family group Al Malki represents more than 50 luxury brands (Estée Lauder, Lancôme, Chopard, Boucheron, Cartier…) in the Gulf. Faysal AlMalki, C.O.O. of the...

In China, the race for ultra-fast delivery has defeated Carrefour. This pressure continues to disrupt across the entire landscape of large food retailers. Carrefour has been selling into China for...

Mind retail has learned that China's e-commerce giant Alibaba is quietly rolling out "Hema Fresh" supermarket labs. Fully digitalized and serving as e-commerce hubs, they are part of our selection...