Conversational agents: Contentsquare acquires Loris AI to strengthen platform Europe On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed).…
South Korea : CJ Olive Young tests multilingual personal shoppers in-store Asia To appeal to an increasingly international clientele, Korean cosmetics giant CJ Olive Young (turnover 2024: US$3.5 billion, up 24%, net margin ratio at 10% of sales) is trialling multilingual shopping assistants in the Seoul flagship store.…