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As the crisis retreats, a gradual retail recovery is giving rise to different concerns, fresh expectations and new consumption patterns. Arnaud Cartigny, Vice-President of Retail Consulting at...

2 June 2020

Luckin Coffee. Dismissal at the top at the “Chinese Starbucks”

It’s a lesson in terms of rushed investment. Oversupply of cash in the U.S. seeking a home pushed investors to rush into Chinese mobile applications, convinced at all costs that a population...

20 May 2020

Why is Kretinsky investing in Macy’s?

According to Forbes, the activist investor Daniel Kretinsky (aged 44) is the fifth richest Czech citizen. He has taken a 5% stake in the American department store chain Macy’s (US$24 billion...

20 May 2020

Victoria Glanz, Fullet : “Big retailers will come out of this crisis in a better position”

Based in Shanghai, Victoria Glanz is Senior Partner at Full Jet, an agency that supports retailers on the Alibaba’s platforms Taobao and Tmall (824 million monthly active users in total in 2019)...

20 May 2020

Boom in local demand in Hong Kong

In Hong Kong, local products are booming. While 50 years ago 50% of the fruit and vegetables consumed in Hong Kong were produced locally, 98% are now imported, especially from China. In Singapore...

20 May 2020

South Korea and China move to revive reciprocal business travel

On May 1st, 2020, China launched a new bilateral “Green Lane” immigration program, aimed at facilitating business travel with South Korea. Koreans can now travel to 7 provinces and the...

20 May 2020

China. Retail support by state intervention

Will Chinese state interventionism be sufficient to put retail back on track, at a time when G.D.P. fell by 6.8% in the first quarter of 2020, following a 6% rise in Q4 2019? This was the first...

20 May 2020

The Chinese Dada soon to be listed in the U.S.?

While China and the U.S.A. clash over the origin of the pandemic, the American market remains receptive to Chinese companies. As financial markets have survived the crisis rather well, a major...

20 May 2020

Crisis accelerates e-commerce for Brazil

Latin America is the least-advanced continent in terms of e-commerce, with 0.1% of online sales for F.M.C.G.’s in Brazil in 2018, according to Kantar. However, things are changing...

20 May 2020

U.S.A. Making cash-strapped consumers spend money

In the U.S., where consumption accounts for 68% of G.D.P. and unemployment is rising sharply, the giants of F.M.C.G.s are trying to prevent households with tight budgets from migrating to private...

20 May 2020

Business Case Etam. “There is more interest in trusting one’s clients than in distrusting them.”

How can you reduce the stress and complexity of customers trying outfits but improve customer relations in fashion retail? For Laurent Milchior, Managing Director of the Etam Group (15% of...

20 May 2020

Technical solutions to manage flows

The German Xplace regulates flow to access the store, relieving the burden on employees and reassuring customers. Sensors record the number of people entering and leaving the market in real time...

20 May 2020

“Do you provide luxury or accessibility? Of course, we offer both!”

For the luxury sector, should retailers raise margins by winning more customers with trinkets at accessible prices, or raise prices on emblematic bag models? The answer to both prompts appears to...

20 May 2020

Ikea. What projects are active in China and the U.S.?

The world’s leading furniture retailer Ikea unveiled principal strategies for China, where it operates 30 stores and 3 shopping centres in Beijing, Wuxi and Wuhan. In the Beijing mall...

20 May 2020

GDP per country

In the first quarter of 2020, GDP fell by 6.8% in China. It also fell by 5.8% in France, 5.2% in Spain, 4.8% in the USA and 3.8% in Germany. In the Eurozone, its decline reached -3,8 %.

20 May 2020

Luxury market

According to Bain & Co. the luxury market (personal goods) is expected to decline between -20% and -35% this year. The McKinsey firm predicts a decline of between -35% and -39% for...

20 May 2020

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La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

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AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity and Gemini. How much of the budget will they absorb...

23 October 2025

Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

JD.com, Amazon Haul, Kaufland, Rakuten: Europe becomes new battleground for global marketplaces

In the U.S.A. sales of ultra-low-price marketplaces sourcing goods from Asia are declining, as parcels worth less than US$800 are now subject to customs duties and a flat tax. As a result, players...

30 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

France and Italy urge Shein to reassess a business model

While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...

13 October 2025