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The German selective perfumery chain Douglas has teamed with Spanish express delivery start-up Glovo. It is the only cosmetics retailer in Spain to offer this home delivery. 1,500 products are...

5 October 2020

Christos Kalogerakis “Due to Covid, we sped up our e-commerce strategy for a new marketplace”

Created in 2019 through the merger of Public (part of Olympia Group in Greece) and MediaMarkt Hellas (a subsidiary of German Ceconomy), PMM Group reported online sales growth by a factor of 9...

5 October 2020

Nike praises its digital and direct-to-consumer model

“Our digital strategy cannot be copied easily”. According to John Donahoe, C.E.O., Nike is coming out of the crisis stronger than ever. He presented results for 2021 Q1, ending August...

5 October 2020

Textile: EcoAlf relies on technology to save oceans

The Spanish company EcoAlf, whose slogan is “No Planet B” (5 flagships and more than 1,000 corners around the world) wants to promote photocatalytic treatment. This is a coating that...

5 October 2020

Payment: Amazon still in charge

The world number one for e-commerce (turnover US$88.9 billion in the second quarter of 2020) had already disrupted the market for retail self-scanning with its “just walk out” formula...

5 October 2020

Mirakl’s success. E-commerce marketplaces essential against Covid-19

Amongst star performers whom emerged from the Covid-19 crisis, there is undoubtedly the French nugget Mirakl. This solution offers retailers the opportunity to rapidly develop their own...

5 October 2020

Recycling, environment: Lego invests €400 millions in R&D

Lego, the famous retailer of construction games (turnover 2019 €5.2 billion, 570 stores) is stepping up investments to protect our planet. Anne Besson, Marketing Director of Lego France, Iberia...

5 October 2020

Eco-responsible: an expensive imperative but a risky transition

Lockdown has accelerated awareness of dangerous climate change among consumers. How to respond to this concern, to show credibility without being accused of greenwashing, while reinventing one’s...

5 October 2020

The world’s retailers rethink post-Covid-19 store portfolios

The Covid-19 crisis accelerated the migration of consumer goods sales to digital platforms. Retailers around the world are responding by closing stores that are no longer profitable amidst falling...

8 September 2020

China. The future is in smaller and local community stores

Urbanisation is driving the growth of new-generation convenience stores in China. According to the IGD (Institute of Grocery Distribution), Jonathan Wang, manager of 7FRESH (JD.com group), refers...

8 September 2020

Will selling by live video in China emerge as a new sales channel?

Will the Chinese trend of live video selling spread to the United States and Europe? With consumers remaining at home, the virus triggered a new live streaming mania for the Chinese market...

8 September 2020

2025: The Great Leap Forward for Electronic Payments

To counter the spread of a global virus that is both active and unpredictable, contactless technology is a “must have” solution within the Covid-19 crisis. Bringing a bank card close...

8 September 2020

Meals at home. Retailers join forces with new players to conquer a new channel

From Casino in France (with Deliveroo) to Auchan in Europe (with Glovo), via Aldi in Great Britain (with Deliveroo), food retailers have multiplied partnership agreements with such unicorns of...

8 September 2020

U.S.A. Renewed mobilisation to find alternatives to plastic bags

In a curious twist of history, Covid-19 led to an increase in the use of plastic bags. Reusable bags were suspected of transmitting a virus. However, disposable, single-use checkout bags was...

8 September 2020

U.S.A. Best Buy transforms 25% of stores into a ship-from-store hub

The electronics retailer Best Buy, well known for innovation, is reviewing products to integrate a delivery formula for stores that were designed for larger volumes. Currently, 60% of orders...

8 September 2020

OMNICHANNEL: “Our staff transform the business with us”

Ludovic Holinier was appointed in 2019 to run the Belgian Group Louis Delhaize (turnover €7.925 billion, more than 900 points of sale), after managing Sun Art, the Auchan Group’s subsidiary in...

8 September 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Retail tech mapping 2025: 42% of start-ups already profitable, 53% aiming for breakeven within 3 years

In their final update for 2025 covering retail tech mapping, FDJ Ventures and France Digitale present new challenges for French retail start-ups. These include financing, slowing company creation...

10 December 2025