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François Loviton the Retail Director at Google since 2015, announced a voice-driven retail partnership (Voice Commerce) with Carrefour. This world-first was announced via Twitter instead of...

6 July 2020

Starbucks: Kevin Johnson believes in on-the-go coffee services

Lesser known than founder Howard Schultz who made Starbucks a global chain, Kevin Johnson is today the captain of a ship in the middle of a storm. Operating 32,000 stores, Starbucks expects to...

6 July 2020

Expert view: “Accurate data helps fashion to be more responsible and omnichannel”

A true digital expert (ex-Pixmania, Private Showroom, Stuart), PingKi Houang, FashionCube's multi-channel Director and President of Fashion Data explains how to put "data intelligence at the...

6 July 2020

CONCEPT OF THE MONTH – Shiseido Beauty Square: When beauty becomes a show

In mid-June, luxury cosmetics brand Shiseido (sales of US$2 billion in Q1 2020 ending March 31, down by 17.1% from the previous year) opened a new concept store in the Harajuku district of Tokyo...

6 July 2020

Nordstrom conquers Covid-19 with smart inventory management

Whilst 378 points of sale of the American department store chain Nordstrom (US$15 billion turnover in 2019, -2.2%) are gradually reopening in the U.S., the company passed the first months of the...

6 July 2020

D.I.Y. acceleates on digital tools

The D.I.Y. group Kingfisher announced a new strategic plan “Powered by Kingfisher” which places e-commerce at the heart of all business activities. This initiative plans to develop...

6 July 2020

Ikea. A zero-waste lifestyle concept store

The furniture giant, which joined the Ellen MacArthur Foundation as a strategic partner in June 2020 and aims to become a circular company by 2030, is unveiling a new concept in Poland. Called...

6 July 2020

Discounters converted to click & collect?

Discount supermarket chains Aldi and Lidl are ready to accelerate home delivery, meeting an increasing demand for online shopping as driven by the Covid-19 crisis.Aldi announced the extension of...

6 July 2020

Reinventing basics: Signa Sports and Tendam are looking ahead

The Covid-19 crisis is forcing us to rethink business models in the long term. Two major European retailers, Signa Sports United (present in 17 countries) and Tendam (ex-Cortefiel Group)...

6 July 2020

Fashion: Change or sink?

How will textile retailers reinvent a business to succeed after the Covid-19 crisis? For the time being, bad news is piling up. An example is the announcement of Inditex, the Spanish leader in...

6 July 2020

Keys for Post-lockdown Retail: Adapting to the New Normal

How to adapt to the "New Normal" after a health crisis? Kusmi Tea, Isabel Marant, Boucheron and Celine, answered questions from Michel Koch, editor of GRN, during the ICC@Retail webinar of the...

6 July 2020

Facebook, a sales channel like any other

In the midst of the crisis, Mark Zuckerberg announced the launch of Facebook Shops, a free feature for merchants that allows them to create online stores using Facebook and Instagram...

6 July 2020

Retail. China will overtake the U.S. by 2020

According to eMarketer, China will become the world’s largest retail market sooner than expected, partly due to the health crisis. The e-commerce battle between Alibaba, JD.com and...

6 July 2020

Decathlon deploys “scan and go” with MishiPay

Decathlon (2,193 stores in 54 countries, turnover of €12.4 billion in 2019), is deploying a mobile checkout system in 81 German stores with MishiPay, which was elected ‘Start-Up of the...

6 July 2020

“Virtual try”: success with leading cosmetics companies is real

There is no doubt that the health crisis is disrupting the customer experience across the globe. This is painfully clear for retailers of fashion, beauty and home furnishings. Touching and trying...

6 July 2020

Woop, the secret weapon of Aushopping Drive

Remaining discreetly in the shadow of the Mulliez Galaxy, the start-up Melting Point offers the brands within the Mulliez Family Association (like Auchan, Leroy Merlin, Decathlon, Kiabi and...

6 July 2020

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

BNPL: Between healthcare and retail, Scalapay accelerates a P.O.S. offensive with two major signings

Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...

25 February 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026