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From Europe to the U.S.A., exciting lessons are being learned for home-decoration retailers. According to Neela Montgomery, C.E.O. of Crate & Barrel, “We are starting to see the...

15 June 2020

E-commerce, China, 3D designs. Which business levers work for fashion?

Faced with the Covid-19 crisis, e-commerce has proved to be a real lifeline for some fashion retailers. However, digital services are not comprehensive across the sector. According to Bain &...

15 June 2020

Carrefour advances pawns into Taiwan

2020 is a year of international expansion for the giant Carrefour (turnover of €80.7 billion in 2019). After the acquisition of 30 Makro Atacadista cash & carry stores in Brazil in...

15 June 2020

Faysal AlMalki, Al Malki Group : “Since covid, customers who come into the stores are customers who buy”

Created in 1952, the Franco-Saudi family group Al Malki represents more than 50 luxury brands (Estée Lauder, Lancôme, Chopard, Boucheron, Cartier…) in the Gulf. Faysal AlMalki, C.O.O. of the...

15 June 2020

CGI. “Improve the shopping experience by spending less time in the store.”

As the crisis retreats, a gradual retail recovery is giving rise to different concerns, fresh expectations and new consumption patterns. Arnaud Cartigny, Vice-President of Retail Consulting at...

2 June 2020

Luckin Coffee. Dismissal at the top at the “Chinese Starbucks”

It’s a lesson in terms of rushed investment. Oversupply of cash in the U.S. seeking a home pushed investors to rush into Chinese mobile applications, convinced at all costs that a population...

20 May 2020

Why is Kretinsky investing in Macy’s?

According to Forbes, the activist investor Daniel Kretinsky (aged 44) is the fifth richest Czech citizen. He has taken a 5% stake in the American department store chain Macy’s (US$24 billion...

20 May 2020

Victoria Glanz, Fullet : “Big retailers will come out of this crisis in a better position”

Based in Shanghai, Victoria Glanz is Senior Partner at Full Jet, an agency that supports retailers on the Alibaba’s platforms Taobao and Tmall (824 million monthly active users in total in 2019)...

20 May 2020

Boom in local demand in Hong Kong

In Hong Kong, local products are booming. While 50 years ago 50% of the fruit and vegetables consumed in Hong Kong were produced locally, 98% are now imported, especially from China. In Singapore...

20 May 2020

South Korea and China move to revive reciprocal business travel

On May 1st, 2020, China launched a new bilateral “Green Lane” immigration program, aimed at facilitating business travel with South Korea. Koreans can now travel to 7 provinces and the...

20 May 2020

China. Retail support by state intervention

Will Chinese state interventionism be sufficient to put retail back on track, at a time when G.D.P. fell by 6.8% in the first quarter of 2020, following a 6% rise in Q4 2019? This was the first...

20 May 2020

The Chinese Dada soon to be listed in the U.S.?

While China and the U.S.A. clash over the origin of the pandemic, the American market remains receptive to Chinese companies. As financial markets have survived the crisis rather well, a major...

20 May 2020

Crisis accelerates e-commerce for Brazil

Latin America is the least-advanced continent in terms of e-commerce, with 0.1% of online sales for F.M.C.G.’s in Brazil in 2018, according to Kantar. However, things are changing...

20 May 2020

U.S.A. Making cash-strapped consumers spend money

In the U.S., where consumption accounts for 68% of G.D.P. and unemployment is rising sharply, the giants of F.M.C.G.s are trying to prevent households with tight budgets from migrating to private...

20 May 2020

Business Case Etam. “There is more interest in trusting one’s clients than in distrusting them.”

How can you reduce the stress and complexity of customers trying outfits but improve customer relations in fashion retail? For Laurent Milchior, Managing Director of the Etam Group (15% of...

20 May 2020

Technical solutions to manage flows

The German Xplace regulates flow to access the store, relieving the burden on employees and reassuring customers. Sensors record the number of people entering and leaving the market in real time...

20 May 2020

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Most viewed articles of the month on mind Retail

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What readers clicked on the most last month.

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026