All articles

IDKids streamlines the store network and will be laying off 14% of staff
After closing 44 Catimini stores in 2023, the IDKids group is to cut two banners and lay off 14% of its workforce. According to our sources, one Board member already left the company.
18 March 2024
[mind Retail Exclusive] After 3 months of a pilot, what are the results of Castorama’s chatbot powered with GenAI?
As part of the 1to1Monaco event, Romain Roulleau, Marketing, Digital and Customer Director at Castorama, spoke to mind Retail about the results of the Hello Casto chatbot. He also detailed...
14 March 2024
Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”
At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...
Strategic expansion in the Middle East for The Conran Shop
The Conran Shop (sales of €30.75 million in the FY to March 2022, up by 65%) is moving part of the business to the Middle East. The home furnishings retailer (13 stores in 4 countries in...
14 March 2024
Ukraine: After Pandora, Yves Rocher and H&M, Zara resumes partial operations
Pandora and Yves Rocher re-opened in Ukraine after suspension at the start of the war, followed by Sweden’s Hennes & Mauritz (H&M) with 7 of 8 stores in Ukraine for Kyiv and Lviv...
13 March 2024
Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat
Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...
[mind Retail Exclusive] Carrefour disengages from Africa
According to our sources, Carrefour is progressively withdrawing from Africa, which began in 2013 with the creation of a joint venture between CFAO (55%) and itself (45%). In...
Retail tech: What are the best-performing vendor technologies?
As retailers struggle to retain staff amidst more volatile demands from consumers, tech platforms refining vendor businesses are innovating in all areas. These include task planning, messaging...
7 March 2024
[confidential] Skello relies on Open-Ai to speed up the creation of sales schedules 
From March onwards, Skello, which specialises in scheduling tools for in-store team members, will be integrating a generative AI function. After launching quarter-hourly planning in the summer of...
After Kiabi, Primark prepares to enter India
Primark and Kiabi, two European giants in the low-price fashion sector, are looking to expand into the Indian fashion market. mind Retail takes a look at their respective strategies.
7 March 2024
Alshaya closes nearly half of stores in Egypt’s troubled economy
After 18 years in Egypt, Kuwaiti operator Alshaya decided at the start of 2024 to cut more than 40% of its local business, closing 60 of 145 local stores in the coming weeks. The lay-off plan...
7 March 2024
Regulatory : Vietnam wants to revitalise shopping streets
Five years after the creation of the CPTPP trade agreement with the U.K., Canada, Japan, Malaysia, Vietnam, Singapore, Brunei, Australia, New Zealand, Chile, Mexico and Peru, Vietnam is...
6 March 2024
Lulu Group to build a major mall of 288,000 sq.m in Ahmedabad  
In 2024, Abu Dhabi-based retailer Lulu Group (global annual turnover of US$7.3 billion in 2023) plans to build one of India’s largest malls. Located in Ahmedabad it will cover 288,000 sq.m...
5 March 2024
Aramco strengthens in South America with the takeover of Esmax
On 1 March 2024, Saudi Arabian oil company Aramco (valued at US$7.62 billion) acquired Chile’s Esmax Distribucion SPA from the Southern Cross Group (100% buyout, amount not disclosed). The...
5 March 2024
Jérémie Levy, Converteo: “Generative AI prices are not easy to read or to budget for: we’re dealing with probabilism”
Converteo, whose almost 50% of revenue comes from the retail, beauty and luxury sectors, supports retailers in collecting, modelling, measuring and activating data. Jérémie Levy, Managing...
Travel retail: China wants South-East Asia to become a visa-free zone
China is stepping up the number of agreements with neighboring countries, to relax or even lift visa policies. Since March 1, 2024, citizens of China and Thailand can travel to the other country...
1 March 2024
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