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Set up early in 2023 as a discreet lobby, Asociación Retail Textil España (ARTE) has recently announced initial discussions with trade unions over the potential for its own...

26 June 2023

Online returns: Rendez Vous Déco’s initiatives to recreate value

Repacking workshops, sending spare parts to customers... To get more value out of returned products, the furniture pure-player is stepping up initiatives. A 2 month-trial increased returned...

23 June 2023

[confidential] Interflora is about to launch an unlimited delivery subscription service in Italy

Having made subscription a lever for repeat sales and customers loyalty in France, the flower delivery platform is unveiling priorities for Europe. Marta Lucas, Group Head of Relationship...

20 June 2023

Retail media: Kingfisher, Rakuten, Galeries Lafayette and 10 other retailers join the Carrefour-Publicis joint venture

On 15 June, Alexandre Bompard and Arthur Sadoun, C.E.O.s of Carrefour and Publicis respectively, presented the first stage of their partnership in online retail media at Vivatech. Announced in...

19 June 2023

Carrefour Banque: “The turnover generated by PASS cardholders is 2.4 times higher than other customers”

Between now and 2026, the Carrefour Group has set up an objective to accelerate the digital transformation of financial services. Orli Hazan, C.E.O. of Carrefour Banque since February 2021...

19 June 2023

[confidential] Vinted Go has processed 100,000 orders in six months

One year after a launch, Vinted shared the figures for Vinted Go with mind Retail at the Deliver conference in Amsterdam. The Vinted Go system, which was designed to re-insource logistics and...

14 June 2023

CRM: The new levers of customer loyalty

Purchasing power, consumer volatility, rising digital acquisition costs… At a time when retail is being shaken by a host of challenges, loyalty is once again becoming an essential lever for...

12 June 2023

USA. Victoria’s Secret goes digital with Amazon

While Victoria’s Secret already offers beauty products on Amazon, on June 6, 2023, the company announced that it would also be adding 4,000 new fashion items to the platform, including...

9 June 2023

Carrefour arrives in Israel and promises low prices

On 9th May, Carrefour announced services for Israel with the opening of an e-commerce site and 50 franchised stores, partnered with the Yenot Bitan subsidiary of the Israeli group...

9 June 2023

Uber extends retail media offering to France

From June 2023, Uber will be making a new advertising product available to retailers and brands in France: Sponsored Item, which will enable brands of F.M.C.G. products to run ads on the Uber Eats...

8 June 2023

UAE. Majid Al Futtaim strengthens Blue Rewards loyalty app

On 5th June 2023, the Al Futtaim group announced the addition of new features to its “Blue” application (2.1 million users). Since the launch of the loyalty programme in June...

7 June 2023

India. Metro sells to Reliance Retail for €320 million

On May 11, 2023, Metro AG announced a sale of Indian wholesale operations to Reliance Retail for €320 million. Assuming constant exchange rates, the German cash & carry specialist expects...

6 June 2023

E-commerce: Asos, the object of desire for Alibaba

According to the Sunday Times, Turkish pure-player Trendyol, controlled by Alibaba, made an offer to buy Asos for US$1.24 billion in December 2022. Established by Morgan Stanley...

6 June 2023

Hong Kong: Chanel to open a 19,000 sq.m beauty flagship

After opening 39 beauty stores in 2022, Chanel signed a commercial lease for a 19,000 sq.m space in Hong Kong (at a monthly rent of US$383,000). Covering two floors in the Capitol Centre at...

6 June 2023

DIY: Home Depot and Lowe’s reduce annual forecasts

Affected by a fall in discretionary spending, The Home Depot (2022 sales of US$160 billion, net margin of 10.9% of sales) is not optimistic for the current financial year. Instead of stagnating as...

5 June 2023

[op-ed] How European retailers are getting prepared for the new-generation Chinese tourists ?

Selvane Mohandas du Ménil, Managing Director at International Association of Department Stores, explains the current retail strategies after the reopening of the Chinese borders in January 2023...

2 June 2023

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[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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With turnover down by 5.3% over 9 months, URW announces departure of Jean-Marie Tritant

In parallel with the release of 2025 3rd quarter results showing decreasing sales, Unibail-Rodamco-Westfield is initiating a major governance change. Chairman Jean-Marie Tritant, will step down at...

27 October 2025