All articles

Carrefour ends 2023 on a high note and aims to lease-operate 30% of hypermarkets
Carrefour has published a positive balance sheet for 2023, boosted by external growth in Brazil and in Europe. In France, the strategy of switching to franchising and leasing contracts has...
As food deflation accelerates in China, Hong Kong’s shoppers adapt behavior
Since Q4 2023, China has been facing deflation. According to the Bureau of National Statistics, the country saw in 2023 the biggest price drop in over 10 years : this was particularly true for...
23 February 2024
[mind Retail Exclusive] Gamestop relies on Yoobic to bring generative AI to the heart of stores
E-learning, internal chatbot, after-sales service... Eager to improve operational efficiency, video game retailer Gamestop is the first retailer to have tested Yoobic Neo, a new suite of tools...
In the U.K., The Body Shop is for sale
After a period of financial difficulties (EBITDA down 40% in the 9 months to end-November 2023), The Body Shop (900 directly-operated stores and 1,600 franchises worldwide, 7,000 staff, including...
23 February 2024
Christel Delberghe, DG Eurocommerce: “With CSRD and sustainability due digilence, we are moving towards discriminatory regimes that disadvantages those who do things well”
Christel Delberghe, Managing Director of Eurocommerce, considers regulatory changes in the retail sector in 2024. These include Egalim 3 law and eco-score in fashion in France, but also at a...
23 February 2024
Driven by core business and advertising, Walmart concludes 2023 with strong figures
Like Amazon, Walmart improved margins in 2023, thanks to a healthy core business, steady growth in e-commerce and leverage from advertising revenue. This strategy enabled the company to announce...
22 February 2024
Walmart invests US$ 2.3 billion in connected TVs
On February 20, 2024, in a context in which American retailers are attracting an audience similar to that of major TV channels, Walmart (US$645 billion in sales in 2023, up by 5.5% at constant...
21 February 2024
Nike cuts 2% of workforce to reduce costs
At Nike, the layoff of 1,600 staff, announced on February 15, 2024, is part of a US$2 billion cost-cutting plan over the next 3 years. In December, the company revised annual revenue forecasts...
[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model
After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...
The Digital Service Act extends authority to all marketplaces
From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...
Laurent Blanchard, Ingenico: “75% of CO2 emissions come from the use and life cycle of our terminals”
Laurent Blanchard, who took over Ingenico in Spring 2023 after a spell at Cegid, is driving the acceptance solutions specialist's new strategy. His roadmap gives pride of place to innovation and...
BNPL: Crédit Agricole Consumer Finance acquires Pledg
On February 15, Crédit Agricole Consumer Finance (owner of Sofinco) announced plans to acquire BNPL specialist Pledg. This 100% takeover (without financial details) should enable the...
19 February 2024
JC Penney department stores make it easier to swap shifts in bid to retain staff
In January 2023, JC Penney's Human Resources Director launched the "open shift market place" application in a bid to retain the group's 50,000 employees, against the backdrop of a tight employment...
LVMH and Hermès improve margins in 2023 despite slower growth rates
In a context of return to normal consumer demand after post-Covid-19 euphoria, particularly in Europe and Asia, LVMH recorded a total turnover of €86.15 billion in 2023 up by 9%. Growth was...
[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics
According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40%...
9 February 2024
TikTok: 120 mins per day in France, 127 minutes for the U.K.
According to Qustodio, TikTok is the first social network in the world, in terms of time of use by customers under 18 years old. Building on a growing audience, TikTok has just announced an...
8 February 2024
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...