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CRM: The new levers of customer loyalty
Purchasing power, consumer volatility, rising digital acquisition costs… At a time when retail is being shaken by a host of challenges, loyalty is once again becoming an essential lever for...
12 June 2023
USA. Victoria’s Secret goes digital with Amazon
While Victoria’s Secret already offers beauty products on Amazon, on June 6, 2023, the company announced that it would also be adding 4,000 new fashion items to the platform, including...
Carrefour arrives in Israel and promises low prices
On 9th May, Carrefour announced services for Israel with the opening of an e-commerce site and 50 franchised stores, partnered with the Yenot Bitan subsidiary of the Israeli group...
Uber extends retail media offering to France
From June 2023, Uber will be making a new advertising product available to retailers and brands in France: Sponsored Item, which will enable brands of F.M.C.G. products to run ads on the Uber Eats...
UAE. Majid Al Futtaim strengthens Blue Rewards loyalty app
On 5th June 2023, the Al Futtaim group announced the addition of new features to its “Blue” application (2.1 million users). Since the launch of the loyalty programme in June...
India. Metro sells to Reliance Retail for €320 million
On May 11, 2023, Metro AG announced a sale of Indian wholesale operations to Reliance Retail for €320 million. Assuming constant exchange rates, the German cash & carry specialist expects...
6 June 2023
E-commerce: Asos, the object of desire for Alibaba
According to the Sunday Times, Turkish pure-player Trendyol, controlled by Alibaba, made an offer to buy Asos for US$1.24 billion in December 2022. Established by Morgan Stanley...
Hong Kong: Chanel to open a 19,000 sq.m beauty flagship
After opening 39 beauty stores in 2022, Chanel signed a commercial lease for a 19,000 sq.m space in Hong Kong (at a monthly rent of US$383,000). Covering two floors in the Capitol Centre at...
6 June 2023
DIY: Home Depot and Lowe’s reduce annual forecasts
Affected by a fall in discretionary spending, The Home Depot (2022 sales of US$160 billion, net margin of 10.9% of sales) is not optimistic for the current financial year. Instead of stagnating as...
[op-ed] How European retailers are getting prepared for the new-generation Chinese tourists ?
Selvane Mohandas du Ménil, Managing Director at International Association of Department Stores, explains the current retail strategies after the reopening of the Chinese borders in January 2023...
2 June 2023
Reusable dishes: French anti-waste law constraining fast-food chains
On 31st May 2023, France's fast-food retailers had to present action plans to the government for adopting reusable tableware for on-the-spot consumption. While the legislation is not yet binding...
E-commerce: Walmart reduces plastic and packaging
On June, 2023 Walmart (Q1 2023 sales of US$152.3 billion, up by 7.6%, net margin down to 1% of revenue) announced a program to save 2,000 tons of plastic in the USA this year. For the e-commerce...
Vietnam: Diptyque opens a first physical store with Tam Son
Last month, Vietnamese group Tam Son International added Diptyque and Tory Burch to a portfolio of franchised brands, which includes Hermès, Rimowa, Sandro, Patek Philippe and others. The...
1 June 2023
Carrefour to cut up to 1,500 head office jobs  
Carrefour's strategy for reducing staff has two aims. The first is to increase the leased stores (by the end of June, 25% of French hypermarkets will be leased and more than 50% of Carrefour...
1 June 2023
Unibail Rodamco Westfield sells assets in Florida and France
With 1st quarter results showing an increase in mall vacancies in both the U.S.A. and in Europe, URW continues to clean up a balance sheet amid a tightening credit market. 
31 May 2023
GDPR : Meta fined €1.2 billion
The Irish Data Protection Agency (DPC) announced on May 22nd a record fine of €1.2 billion against the Meta company for transferring European users’ data to servers in the United...
26 May 2023
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Profound raises US$96 million in Series C funding, becoming a first GEO unicorn
Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...
25 February 2026
2
Klépierre, URW, Carmila: in 2025, retail media and services accounted for nearly 10% of net rental income
Published on February 12 and 19, annual financial results of the three major European property companies show that Klépierre, Unibail-Rodamco-Westfield, and Carmila are no longer singing from the...
24 February 2026
3
Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”
In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...
4
The SaaS licence model falters in the face of AI automation
With the launch of Claude Cowork, the software sector, prized by investors for predictable and recurring revenue, is slowing down. According to Bain, stock market indices for SaaS tech editors...
19 March 2026