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Four years after their takeover by Suning.com, there's not much left of Carrefour's former Chinese supermarkets. Although a Hong Kong court ordered Suning to pay Carrefour US$134 million, it is...

19 October 2023

[info mind Retail] Christofle relies on CircularX to accelerate second-hand revenue

According to our source, the high-end tableware retailer controlled by the Chalhoub family launched a program in early October 2023 to buy back second-hand products from individuals. Pierre...

19 October 2023

Arnaud Lesne, Carrefour Belgium: “With Reeborn, it’s the first time a grocer rewards the sale of second-hand products”

In Belgium, Carrefour is preparing to launch a Reeborn app, dedicated to second-hand goods, in early November. Arnaud Lesne, Director of Innovation and Partnerships, talks to mind Retail about...

19 October 2023

South Korean group Lotte conquers Vietnam

Having withdrawn from the Chinese market, South Korean conglomerate Lotte is increasing investments in Vietnam, like other rivals. On September 23rd, the mixed-use complex, Lotte Mall West Lake...

16 October 2023

Klarna claims 100 million European customers

Amid a backdrop of tighter regulation for BNPL with a revision of the European Credit Directive, online payment and BNPL solution provider Klarna reported a 14% increase in business volume in...

13 October 2023

LVMH: does Q3 2023 signal the end of 3 years of super-growth?

Kering and LVMH shares tumbled on the stock market, as both luxury conglomerates reported a marked sales slowdown in Q3 2023. After 3 years of exceptional growth, the momentum is waning, signaling...

13 October 2023

Cartier. The luxury brand partners with Visier to make HR data impact the entire organisation

Democratising HR data can have a real impact on retail businesses. This is the belief of Cartier, which is operating with the Visier cloud platform for team planning and analytics. Beyond simple...

13 October 2023

Israel: Inditex, Ikea, Mango and H&M close their stores

Inditex, Ikea, H&M, Mango. International retailers are temporarily ceasing operations in Israel. Conflict has intensified since October 7th, 2023 after the Hamas terrorist organisation...

12 October 2023

Furniture and bulky goods: new initiatives for re-use

While second-hand digital platforms made their mark in the fashion sector (Vinted accounted for 12.6% of the volume of clothing purchased in France in H1 2023), furniture retailers, with their...

5 October 2023

US housing crisis: Home Depot and Lowe’s on the front line

In the United States, existing-home sales fell again in August 2023 (down by 0.7% compared with July), marking the worst property crisis for a decade. Over a year, sales fell by 15.3%. Since...

4 October 2023

China’s Temu (Pinduoduo) accused of espionage

According to the American research company Grizzly Research, Temu, a subsidiary of PDD Holdings (capitalisation: US$130 billion), contains spyware. “It has all the characteristics of the...

4 October 2023

Urban stores: Why Ikea is reintroducing mazes

Since 2018, Ikea’s urban expansion has been accompanied by a redesign of the customer journey. These stores, 4 times smaller than those in the suburbs, were initially designed without a...

4 October 2023

USA: Macy’s wants to triple small format stores

Macy’s (sales of US$5.1 billion in Q2 2023, up by 8% year-on-year) is stepping up expansion focused on small formats. The firm wants to triple small stores by Autumn 2025. On October 3, the...

4 October 2023

India: Reliance Retail steps up fund-raising ahead of possible IPO

While Amazon and Walmart are stepping up investments in India, Reliance Retail Ventures (2022 sales of US$31.7 billion, net margin of 3.5% of sales) raised US$250 million from the New-York based...

3 October 2023

Building materials: sales plummet in China

As China’s property crisis reverberates through all sectors of the economy, the building materials sector, which is closely correlated with new home purchases, has been in double-digit...

3 October 2023

Travel retail: the LVMH subsidiary DFS invests in a large luxury mall in Hainan

On 1st October, travel retail specialist DFS Group announced plans to open an ultra-luxury shopping centre in Sanya on Hainan island by 2026. Named “DFS Yalong Bay”, this 128,000 sq.m...

3 October 2023

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”

Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...

12 October 2026

Marketplaces: How Orange and Virgin Australia reinvent their value creation models

Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...

8 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Cashback: Younited secures an exclusive contract with Bouygues Telecom

Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...

16 October 2026