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In South Korea, Chanel condemned again for excessive data collection
On November 23,2023, Chanel (2022 sales up by 17% at €16 billion, with 50% coming from Asia-Pacific) was fined US$2,761 by the South Korean data protection watchdog called PIPC (Personal...
- Retail
- News brief
5 December 2023
[case study] How Petit Bateau boosted gift card sales with Global POS
Myriam Van de Casteele, Omnichannel Experience Project Manager at Petit Bateau children’s clothes, talked exclusively to mind Retail about the gift card dematerialisation. This project with Global...
- Retail
- Retailer and e-commerce
- Analysis
4 December 2023
Chatbot: Bricorama enters generative AI via the painting category
With its new chatbot, Bricorama is opting for a pragmatic approach to painting projects. Based on two different versions of Chat GPT, it aims to enhance the average painting basket, in particular...
- Retail
- News
1 December 2023
The British Supreme Court refuses to grant Deliveroo’s drivers as employees
On 21st November, the U.K. Supreme Court ruled that Deliveroo delivery staff should be regarded as self-employed and not entitled to the benefits associated with a contracted employee. This status...
- Retail
- News brief
30 November 2023
Blackstone and Permira take over parent company of Leboncoin for €12 billion
The Norwegian group Adevinta, parent company of Leboncoin C2C website, is changing shareholders. A €12.1 billion offer from a consortium of private equity funds (Blackstone, Permira, General...
- Retail
- News brief
30 November 2023
According to PWC, U.S. shoppers will spend US$1,530 in the holiday season
According to a survey from Pricewaterhouse Coopers (amongst 4,000 US consumers and published in October), the average budget for the holiday season will reach US$1,530 this year. This represents...
- Retail
- News brief
24 November 2023
[case study] How PepsiCo partnered with Uber Eats for retail media
Since September 2023, Uber Advertising, the international advertising network launched by Uber at the end of 2022, has been offering a retail media service based on the Uber Eats app, using...
- Retail
- Analysis
23 November 2023
BNPL: Affirm and Klarna cope with rising interest rates
With sales of US$497 million in the quarter to September 2023 (up by 37% year-on-year), US BNPL specialist Affirm reported revenue of US$50 million, exceeding analysts’ consensus, reported...
- Retail
- News brief
23 November 2023
For online sales, Walgreens freezes new warehouse openings and relies on ship from stores
In the USA, drugstore specialist Walgreens Boots Alliance is freezing a program of new automated warehouses dedicated to preparation of Web orders, with 11 active units to date. That is 50% of the...
- Retail
- News
23 November 2023
In New York, Shein’s pop-up at Forever 21 attracted 5,000 visitors in 4 days
In the USA, Shein is rolling out pop-up stores within Forever 21 stores. While the offer is a mix of fashion and home decoration, the group told mind Retail about the 2023 results of the pop-up...
- Retail
- Retailer and e-commerce
- News
23 November 2023
After a good Q3, Walmart’s annual sales should grow by 5%
In the quarter ended October 27, Walmart‘s sales grew by 4.3% at constant exchange rates, reaching US$160.8 billion. U.S.A. sales rose by 4.9% excluding fuel, while online sales surged by...
17 November 2023
[mind Retail info] Auchan Retail launches a website dedicated to B2B customers
In France, Auchan Retail has just launched Auchanpro, a website entirely dedicated to businesses. This B2B digital initiative, one of the first in the local supermarket sector, aims to secure...
- Retail
- News
17 November 2023
Castorama launches a chatbot boosted by generative AI
In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...
- Retail
- Retail tech
- News
17 November 2023
Tap To Pay: Apple shakes up the offline POS market
Following Google for Android, Apple's Tap to Pay functionality (already live in the U.S.A., Australia, the U.K. and the Netherlands) is now coming to France. By transforming salespeople's iPhones...
- Retail
- News
16 November 2023
[info mind Retail] Marco Sacco-Stevanella, ManoMano: “After launching free returns for B2B clients in France, the next step will be an international launch”
As D.I.Y. volumes are shrinking, ManoMano wants to capitalise on B2B customers. From 100% free returns for professionals, launched at the end of September in France to new payment options, Marco...
14 November 2023
According to the World Bank, an oil barrel could exceed US$150
As a consequence of the war between Israel and Hamas, the price of a barrel of oil could exceed US$150, warned the World Bank on October 30th, 2023. The institution also unveiled an optimistic...
- Retail
- News brief
8 November 2023
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026