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After 12 months of operations, Sandro shared with mind Retail the results of their second-hand business, which launched 100% online. For the fashion brand, this service is now at a "roll-out...

13 April 2023

Apple makes a deeper foray into India with two first stores

While Apple (2022 revenue of US$394.3 billion, up by 8% vs 2021) took a first step into the Indian market in 2020 with an e-commerce site, the business is now due to open a physical branded...

12 April 2023

U.S. shopping centres diversify offers to attract customers

Following the lead from Unibail Rodamco Westfield, which made residential projects a priority for 2023, the American property owner Macerich is diversifying low-traffic sales areas to increase...

12 April 2023

Amazon and Walmart invest in custom packaging technology

On 20th March, Packsize launched a machine called “Ultra5” exclusively for Walmart, which is able to detect dimensions of any item, cutting and folding cardboard packaging so that it...

7 April 2023

Beauty. The Indian unicorn Nykaa continues to grow like crazy

Despite a departure of five senior executives since January 2023, Nykaa expects sales to grow by around 30% in the financial year ended in March 2023. On 5th April, the pure-player (which also...

7 April 2023

Walmart: By 2026, 65% of web orders prepared in stores will be automated

While Walmart has managed to increase the weight of online sales in 2022, with total revenue growth keeping pace with inflation, the company is making supply-chain automation a priority. Within 3...

7 April 2023

Beauty : L’Oréal adds Aesop to its portfolio of luxury brands

In search of cash, Brazilian beauty retailer Natura & Co had been looking to sell a gold nugget called Aesop since February. L’Oréal (2022 sales of €38.3...

6 April 2023

Etam Group: at Maison 123, the stores are in charge to double ownership of e-wallet loyalty cards

One year after the start of the dematerialisation of the loyalty card with Captain Wallet, the first results are encouraging for the fashion retailer. In 8 months, the value of customers who have...

5 April 2023

Inflation : The C.E.O. of Système U points to the behavior of national brands

On 30th March, in an interview with BFMTV, Dominique Schelcher, C.E.O. of the French grocery retailer Système U, criticised the role of major brands in consumer price inflation: “A...

4 April 2023

Cashback: a successful sales option to relieve pressure on spending

Well-established in English-speaking countries, cashback attracted French consumers in 2022. Driven by inflation and households budget constraints, this option is a marketing lever, allowing...

31 March 2023

Fashion: which second-hand models are the most profitable for retailers?

Since 2021, second-hand offers have been multiplying among fashion retailers. In an analysis carried out by mind Retail among some 30 retailers, we see that the models and their associated...

30 March 2023

U.S.A. New C.E.O. for Starbucks in a wave of union pressure

Starbucks (turnover of US$32.23 billion, up 10.9%, net margin of 10.2% of sales) announced that Laxman Narasimhan (aged 55) will take over as the new C.E.O. on 20th March. He moves from C.E.O. of...

29 March 2023

Belgium. Delhaize to franchise integrated supermarkets due to declining profitability

A call for strike action in the entire Belgian retail sector has been made for 17 April. It follows the announcement on 7 March of the project of Ahold Delhaize (turnover 2022 of €87 billion...

29 March 2023

Carrefour Brazil. How e-commerce doubled in Q4 2022 with VTEX

Last June, Carrefour’s Brazilian subsidiary launched an omnichannel integration project with VTEX. “The challenge was to serve web orders faster, offering more convenience and agility...

29 March 2023

Decarbonisation, gaming, communities: the new levers of Chinese e-commerce in 2023

Last year, e-commerce played a crucial role in China, driven by Covid-19 zero policies, but the shopping experience has also been transformed. Mind Retail helps to identify the main innovations in...

29 March 2023

Leroy Merlin wants to give up control in Russia

On 24 March, Adeo announced an intention to “cede control” of 113 Russian Leroy Merlin stores. However, the holding company wants to “keep its hand” in the poker game. The...

28 March 2023

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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NRF Europe: 2026 edition records fall in exhibitors and attendance

Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...

18 September 2026

Seizure of Auchan Retail’s assets in Russia penalises a risky gamble

Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...

21 September 2026