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Coty, Estée Lauder, L’Oréal: China at the heart of the strategy
Cosmetics giants have accelerated their investments and development for the Chinese market in 2022, including new outlets and building innovation centres. We consider the main strategies.
4 May 2023
[Amazon results] Focus on A.I. to revive AWS, a declining source of profitability in Q1
Whilst Amazon's e-commerce business is losing momentum (down by 0.1% year-on-year), the AWS cloud service is recording the slowest growth since 2015. To improve profitability, the tech giant is...
Galeries Lafayette: New impetus in China, concern for the 25 French stores in provinces
While Galeries Lafayette has signed with a new Chinese partner, in France, the financial safeguard procedure for 26 department stores raises stakes of territory appeal at a national level.
Decathlon relies on Heyteam on-boarding to optimise integration of dual work-study
From 2021, the sporting goods retailer Decathlon partnered with a Heyteam staff induction platform to seamlessly integrate new work-study students. These have more than doubled in three years. The...
28 April 2023
How Etam wants to generate additional revenue from in-store returns
The underwear retailer Etam (804 stores in 45 countries in late 2022, including 593 fully-owned), whose 90% of sales are generated by stores and 10% online, added a “return management”...
28 April 2023
For 30% of retailers, staff spend too much time managing returns
According to a survey of 500 fashion retailers in the U.S.A. and the U.K. by the R.F.I.D. specialist SML Group, a third of retailers say they spend too much time processing returns manually. This...
27 April 2023
Sephora partners with Pact Collective to collect more empty packaging
In the U.S.A. and Canada, Sephora (LVMH, 17% organic growth in Q1 2023, as in 2022) signed a partnership with Pact Collective. This project, called Beauty (Re)Purposed, aims at collecting empty...
Casino – Teract: Intermarché is joining the fray
Interrupting a proposed merger between Casino and Teract, Intermarché is joining the fray. The firm wants to take over about 100 Casino French supermarkets to gain 0.7% market share. This is...
[Confidential] In 2022, King Jouet recorded only €150,000 in retail media revenue
Having initiating retail media in 2020 with Criteo, King Jouet (330 stores in France, Switzerland and Benelux, steady turnover of €412 million in 2022) the firm shared results...
21 April 2023
USA: Ikea invests €2 billion over 3 years with omnichannel
Boosted by the tax benefits of the Inflation Reduction Act from August 2022, Ikea is investing €2 billion over 3 years to turn the U.S.A. into the largest market by sales. However, on an annual...
Neil Pein, BNP Paribas : “We will launch SoftPOS as a pilot in Q2 2023”
Axepta, which brings together cash solutions for retailers within BNP Paribas, integrated Floa's fractional payment offerings into customer service offerings in 2022. Neil Pein, Head of Payments...
21 April 2023
Food retail: 6 charts to understand the financial health of the world’s Top 10 in 2022
Rising costs, inflation, purchasing power. After 2 years of crazy growth boosted by Covid-19, 2022 was a good one in terms of sales, but not profitability. For the 2023 edition of this exclusive...
Convenience: Japan’s 7-Eleven powerhouse eyes Europe sales
Since the beginning of 2023, competition has intensified in Europe with the arrival of new grocery operators. The Japanese giant Seven & I Holdings is about to make inroads in various...
18 April 2023
Guillaume Darrousez, CEO Petit Bateau: After 6 months, a second-hand spending customer starts buying our new products”
Guillaume Darrousez, C.E.O. of the Petit Bateau children's wear brand, was a guest of the latest FrenchFounders meeting in Paris, attended by mind Retail. He shared future plans to combine carbon...
France, Spain and Portugal: split payment is more popular than deferred payment
According to Floa and Kantar, if payment facilities are growing with a rise of e-commerce, European countries show notable differences. In Germany, the use of deferred payment has tripled in 2022...
14 April 2023
Furniture : Conforama and But launch a joint advertising agency
On Monday April 3rd, the household equipment retailers But and Conforama (Mobilux) announced a joint retail media agency called Retailium Media. They will offer advertisers a...
14 April 2023
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
2
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
3
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
24 August 2026
4
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
5
Lidl’s owner continues cloud services offensive
With €2.2 billion in cloud revenue and growth 3 times faster than the rest of the business, Schwarz Group continues a technological shift. Between investments in its own data centres, buyouts in...
1 September 2026