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Since 1 January 2022, Article 35 of the French AGEC law has obliged producers, importers and distributors to reuse, re-use or recycle unsold non-food products. They can no longer destroy them...

14 March 2023

In Brazil, the “cash & carry” format made Carrefour and Casino successful in 2022

In a context of pressure on margins, and debt reduction for Casino, Brazil is a strategic market for the French food giants. Cash & carry stores are particularly popular, and Casino and...

13 March 2023

A year of crisis: Retailers’ initiatives to cope with the purchasing power drop

A year after war in Ukraine, grocery retailers are facing a generalised range of cost inflation for energy and also products. What strategies must be adopted to face this unprecedented crisis of...

9 March 2023

USA: Meta stops live shopping initiatives

In mid-February 2023, Meta (turnover of US$117 billion in 2022 down by 1%) indicated the end of the possibility to tag products (and thus make them “shoppable”) in live...

9 March 2023

DIY : The Home Depot saves margin in 2022, despite a weak housing market in the US

On February 21, The Home Depot released annual results. Despite the weak property market in the USA, the company managed to retain margin. However, the current fiscal year looks risky and the...

7 March 2023

BNPL: Klarna to charge late payment penalties to British users

As it already does in the Netherlands and in Belgium, the BNPL specialist Klarna will introduce penalty fees in the U.K., starting March 16, 2023. According to mind Fintech, £5 will be...

7 March 2023

“Click to Pay”: Adyen launches a one-click payment solution

Payment remains a true challenge for online retailers. According to a PYMNTS study, an online purchase requires an average of 23 clicks. How to improve the conversion and the fluidity of...

7 March 2023

In 2022, Lego’s net profit margin ratio exceeded that of LVMH

In 2022, Lego‘s turnover slowed down. From 27% growth a year ago, it grew by 17% in 2022 to €8.7 billion (constant rates) via 904 stores. Western Europe and America were particularly...

7 March 2023

Zalando’s sales growth stopped in 2022, with operating margin divided by three

Following a meteoric growth in 2021 (turnover of €10.35 billion up by 29.7%), Zalando‘s sales reached €10.34 billion in 2022, slightly down by -0.1%. While the number of...

7 March 2023

Chinese toy retailer Pop Mart makes inroads in Paris

On February 25, Pop Mart (sales of US$242 million in H1 2022 via 400 stores, including 375 in China) opened a first permanent store in continental Europe. Covering 178 sqm GLA, it is in the Forum...

6 March 2023

In 2022, Unibail Rodamco Westfield operated 4,500 orders in click & collect, in Velizy mall

URW's shopping centres are rolling out omnichannel features. For the inauguration of a mutualised "click & collect" service in the Forum des Halles mall in Paris, announced in June in mind...

24 February 2023

Stephan Veyret (Decathlon Singapore): “We are moving from retail to an ecosystem of services around sport”

As the hub of the South East Asia region, Singapore is a market where Decathlon is testing many innovations, including cashless, Scan & Go, automated in-store picking that prepares 600 orders...

24 February 2023

Walmart returns to strong growth in 2022, at the expense of margin

With a low price positioning, Walmart has managed to accelerate growth in 2022. This policy has nevertheless cost profitability. Note: the group has generated US$2.7 billion in advertising...

24 February 2023

Wholesale. Stocks are piling up for Levi Strauss, Michael Kors and Vans

In Q4 2022, Levi Strauss, Capri (Michael Kors, Versace), VF Corp (Vans, Timberland, Supreme…) were penalised by the “wholesale” network, i.e. sales to department stores and...

24 February 2023

USA. The end of food stamps could affect retail

To support the economy during the Covid-19 pandemic (consumer spending represents about 70% of GDP in the USA), the government launched food stamps in March 2020. Over 3 years, these aids...

23 February 2023

Mango takes on North America with 14 new stores

On 21 February, Mango (2021 sales of €2.23 billion, down by 5.9% vs. 2019) opened a first Canadian store (464 sq.m, Yorkdale Centre, Greater Toronto). The brand plans to open a...

23 February 2023

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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Electronic shelf labels: why the US regulator threatens rollout

In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...

21 August 2026

From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe

This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...

27 August 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Retail media & LLMs: navigating intent-driven and custom experiences

From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...

31 August 2026

Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop

While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...

7 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026