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At a time when American tourists are returning to continental Europe, the abolition of the V.A.T. refund (effective from 2021) is holding back sales for British retailers.

6 December 2022

Victoria’s Secret acquires Adore Me to restore image and return to growth

After a disappointing Q3, Victoria's Secret & Co. is revising forecastsdownwards at the start of the Christmas season. In order to strengthen future results, the lingerie group made a...

5 December 2022

Amazon: 10,000 redundancies expected and disposals in India

After doubling employees between 2020 and 2022, Amazon is now taking a step back. On November 17th 2022, the e-commerce giant announced a staff reduction plan to balance slowing online...

5 December 2022

E-retail media: a market in the process of a formal structure

Booming since the Covid-19 pandemic, the development of advertising on e-commerce sites is accelerating in Europe and worldwide. Players are now organising the supply, demand and tools to make it...

2 December 2022

Guillaume Motte takes over as head of Sephora Worldwide

While the beauty retailer returned to the 2019 levels of activity, Guillaume Motte will have to complete omnichannel and digital acceleration to defend against increased competition in the U.S.A.

1 December 2022

TJX Companies: new C.F.O. for outlet giant

US outlet retailer TJX Co. appointed John Klinger as new C.F.O. His mission is to boost the high margin business, that already takes advantage of overstock issues.

1 December 2022

Inclusion: Disabled people denounce the “self check-out

While in France, the "self check-out" system is denounced because it does not always allow people to pay in cash, in the USA, its inaccessibility for people with disabilities is criticised by...

1 December 2022

Sanofi launches into express product delivery

Sanofi, the international pharmaceutical giant, acquired a stake in the drug delivery start-up Livmed’s on 22 November. Via its para-pharmacy subsidiary Sanofi Santé Grand Public...

1 December 2022

Lawson hires remote salespeople to manage cashiering

In Japan,the convenience store chain Lawson (17,600 units and a turnover of US$417 million in 2021, up by 19%) opened a store almost entirely made up of avatars on 28 November to mark the launch...

30 November 2022

Unibail Rodamco Westfield: “The challenge is to create a mix of retail and residential properties”

Unibail Rodamco, Europe's number one shopping centre operator, is continuing to make progress in residential property. Anne-Sophie Sancerre, Director of Operations for Southern Europe, discusses...

28 November 2022

Greece. Supermarkets forced to offer a low-price basket

With inflation at 12% in October 2022, above the Eurozone average of 10.7%, Greek consumers have seen their spending soar.The Greek government has guaranteed, from 2 November until the end of...

28 November 2022

Sélim Chidiac (L’azurde): “Online, 20% of customers use the Tabby split payment solution”

Sélim Chidiac, C.E.O. of the L'azurde jewellery group, which has historically focused on wholesale, presents his strategic directions for increasing direct distribution. This includes deployment...

28 November 2022

ManoMano launches a Black Friday for professional clients

The D.I.Y. marketplace ManoMano launched Prodays, a promotional event for professional customers to run from 22nd to 28th November, 2022.

25 November 2022

Robotic manufacturing: denim specialist Unspun opens in Hong Kong

Unspun, the American brand of "zero waste" jeans based on a silhouette scanning technology and a 3D weaving technique, opens its first physical store in Asia.

25 November 2022

U.S.A.: Retailers’ stocks levels continued to rise in Q3 2022

Eager to attract Black Friday shoppers and streamline older inventories, U.S. retailers are competing via promotional pressure. In the U.S., inventories of the S&P 500 companies reached...

25 November 2022

To compete with Cdiscount, Mirakl launches a retail media offer

Mirakl, the software publisher which specializes in marketplaces with clients such as Boots and Leroy Merlin, will launch in April 2023 an e-retail media solution. The Mirakl Ads...

21 November 2022

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Italy seizes €27.4 million from CEVA Logistics for fraud and undeclared labour

On March 3, 2026, Italian tax authorities announced the seizure of €27.4 million from two Italian subsidiaries of French supply chain specialist CEVA Logistics, itself a subsidiary of the...

5 March 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

Faced with sluggish demand, The Home Depot and Lowe’s cut 1,400 jobs and reaffirm a B2B focus

In the United States, with the home improvement and D.I.Y. market under pressure, retail leaders are reorganising. Home Depot and Lowe's, respectively No. 1 and No. 2 in the market, announced...

25 February 2026

Search AI : in the retail sector, 25% of AI queries are transactional

For mind Retail, online SEO specialist Ahrefs analysed retail queries on AI search engines. The goal was to measure the proportion of transactional prompts compared to informational ones. The...

2 March 2026