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According to mind Retail's information, the Galeries Lafayette group will soon reopen a store on Haussmann Boulevard dedicated to Asian customers and tax-free shopping. At the same time the firm...

21 February 2023

Flying Tiger aims to halve dependence on plastic at similar prices

The low-cost decoration and gadget chain Flying Tiger Copenhagen (858 stores worldwide, 2021 turnover of €510 million up by 8.5%) decided to halve dependence on virgin plastic by 2025 (versus...

21 February 2023

At Amazon, surveillance technology impact workers’ health

According to the UNI Global Union report, the systems used by Amazon to quantify employee productivity also affect their mental health.

17 February 2023

Generative AI : “Applications in the retail sector are unlimited for design, marketing and customer relations teams”

Guillaume Rio, Director of Partnerships and Technology Trends at Pole Prospective BNP Paribas Personal Finance, presents the first applications of generative AI for the retail sector.

17 February 2023

Retail media: Frederic Marty-Debat joins Adeo Group

On February 9, 2023, Frédéric Marty-Debat said he joined Adeo, a subsidiary of the French Mulliez Group, that brings together D.I.Y. home decoration brands such as Leroy Merlin...

16 February 2023

[Confidential] GPT Chat: Yext is working on two features based on the generative A.I. model

The U.S. company is one of the first to reveal integration of GPT 3, the GPT Chat language model, into its natural language chatbot. According to our information, another project is to have a...

15 February 2023

In the U.K., B&Q and Ikea roll out urban formats

B&Q (Kingfisher group, Q3 2022 turnover of US$3.9 billion up by 1.7%) ended a partnership launched in 2020 with Asda, in order to focus on a convenience format. Eight D.I.Y. “shop in...

9 February 2023

Guarantees and insurance: new drivers of conversion and customer satisfaction

5-year warranty on household appliances or telephony, on optical and audio prostheses, "buy back" programmes in fashion, insurance on skis at Decathlon, buyers' warranty on Vinted. Affinity...

9 February 2023

India: Reliance ditches Sephora and launches own beauty brand Tira

Although talks about Reliance Retail taking over Sephora's franchise rights in India have been abandoned, the Indian retailer is moving into beauty with its own omnichannel brand called Tira...

9 February 2023

Naterial, Comptoir des Artisans: Leroy Merlin refines its offer

The Adeo Group (2021 turnover: €32.4 billion, of which 6.6% are online sales) is to launch a Naterial showroom format dedicated to outdoor design. After Spain, Portugal, Uruguay and Georgia...

8 February 2023

China. Starbucks concentrates openings in smaller towns

Despite declining sales, Starbucks continues to heavily invest in China. Last year, Starbucks (2022 turnover of US$32.25 billion, up by 11%) opened 724 stores in the country, mainly in second-tier...

7 February 2023

[Amazon results] Online sales down and US$3bn losses in 2022… How does Amazon stay afloat?

As predicted by the 18,000 layoffs announced last month, Amazon's growth slowed in 2022. While turnover grew by 13% year-on-year, online sales continued to decline and the group's operating profit...

7 February 2023

Japan: automated click & collect for duty free purchases

Since October 2022, the Japanese company Wamazing has been developing automated “click & collect” for duty free purchases thanks to a system of automated lockers in...

6 February 2023

Ingenico partners with Splitit to offer BNPL in-store

Eager to offer customers more flexible payment options, Ingenico signed an agreement with Splitit, the white label platform specialized in fractional payment, on 1 February, 2023. This partnership...

6 February 2023

The Home Depot launches new app for in-store salespeople

In the US, The Home Depot (9-month 2022 sales: US$121.6 billion, up 5.3%) has launched an application, designed in-house, to help sales people prioritise tasks. Named Sidekick and powered by...

6 February 2023

China. Retail market at a standstill and GDP at lowest level since 1976

Last year, retail sales fell in China in parallel with a sharp slowdown in G.D.P. This is reflected in the Q4 results of H&M, LVMH and Estée Lauder, despite the lifting of Covid-19...

3 February 2023

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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NRF Europe: 2026 edition records fall in exhibitors and attendance

Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...

18 September 2026

Seizure of Auchan Retail’s assets in Russia penalises a risky gamble

Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...

21 September 2026