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To support the economy during the Covid-19 pandemic (consumer spending represents about 70% of GDP in the USA), the government launched food stamps in March 2020. Over 3 years, these aids...

23 February 2023

Mango takes on North America with 14 new stores

On 21 February, Mango (2021 sales of €2.23 billion, down by 5.9% vs. 2019) opened a first Canadian store (464 sq.m, Yorkdale Centre, Greater Toronto). The brand plans to open a...

23 February 2023

Galeries Lafayette will reopen the store dedicated to Chinese tourists and sell the BHV flagship

According to mind Retail's information, the Galeries Lafayette group will soon reopen a store on Haussmann Boulevard dedicated to Asian customers and tax-free shopping. At the same time the firm...

21 February 2023

Flying Tiger aims to halve dependence on plastic at similar prices

The low-cost decoration and gadget chain Flying Tiger Copenhagen (858 stores worldwide, 2021 turnover of €510 million up by 8.5%) decided to halve dependence on virgin plastic by 2025 (versus...

21 February 2023

At Amazon, surveillance technology impact workers’ health

According to the UNI Global Union report, the systems used by Amazon to quantify employee productivity also affect their mental health.

17 February 2023

Generative AI : “Applications in the retail sector are unlimited for design, marketing and customer relations teams”

Guillaume Rio, Director of Partnerships and Technology Trends at Pole Prospective BNP Paribas Personal Finance, presents the first applications of generative AI for the retail sector.

17 February 2023

Retail media: Frederic Marty-Debat joins Adeo Group

On February 9, 2023, Frédéric Marty-Debat said he joined Adeo, a subsidiary of the French Mulliez Group, that brings together D.I.Y. home decoration brands such as Leroy Merlin...

16 February 2023

[Confidential] GPT Chat: Yext is working on two features based on the generative A.I. model

The U.S. company is one of the first to reveal integration of GPT 3, the GPT Chat language model, into its natural language chatbot. According to our information, another project is to have a...

15 February 2023

In the U.K., B&Q and Ikea roll out urban formats

B&Q (Kingfisher group, Q3 2022 turnover of US$3.9 billion up by 1.7%) ended a partnership launched in 2020 with Asda, in order to focus on a convenience format. Eight D.I.Y. “shop in...

9 February 2023

Guarantees and insurance: new drivers of conversion and customer satisfaction

5-year warranty on household appliances or telephony, on optical and audio prostheses, "buy back" programmes in fashion, insurance on skis at Decathlon, buyers' warranty on Vinted. Affinity...

9 February 2023

India: Reliance ditches Sephora and launches own beauty brand Tira

Although talks about Reliance Retail taking over Sephora's franchise rights in India have been abandoned, the Indian retailer is moving into beauty with its own omnichannel brand called Tira...

9 February 2023

Naterial, Comptoir des Artisans: Leroy Merlin refines its offer

The Adeo Group (2021 turnover: €32.4 billion, of which 6.6% are online sales) is to launch a Naterial showroom format dedicated to outdoor design. After Spain, Portugal, Uruguay and Georgia...

8 February 2023

China. Starbucks concentrates openings in smaller towns

Despite declining sales, Starbucks continues to heavily invest in China. Last year, Starbucks (2022 turnover of US$32.25 billion, up by 11%) opened 724 stores in the country, mainly in second-tier...

7 February 2023

[Amazon results] Online sales down and US$3bn losses in 2022… How does Amazon stay afloat?

As predicted by the 18,000 layoffs announced last month, Amazon's growth slowed in 2022. While turnover grew by 13% year-on-year, online sales continued to decline and the group's operating profit...

7 February 2023

Japan: automated click & collect for duty free purchases

Since October 2022, the Japanese company Wamazing has been developing automated “click & collect” for duty free purchases thanks to a system of automated lockers in...

6 February 2023

Ingenico partners with Splitit to offer BNPL in-store

Eager to offer customers more flexible payment options, Ingenico signed an agreement with Splitit, the white label platform specialized in fractional payment, on 1 February, 2023. This partnership...

6 February 2023

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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US retailers divided over the rise of autonomous shopping agents

In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...

21 October 2026