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BackgroundIn Belgium, the hypermarket chain Makro (sold by Metro AG to the investment company Bronze Properties in the summer of 2022) operates 6 stores and has an annual turnover of €500...

27 September 2022

A fund takes control of Eataly for €200 million

…Controlled by the Farinetti family, the restaurant-grocery chain Eataly (44 stores in 15 countries, turnover of €464 million in 2021), is preparing to continue expansion after selling...

26 September 2022

Shopify to let staff decide the breakdown of their remuneration

Canadian e-commerce platform Shopify, which has seen its share price plummet 75% in one year, has decided to adjust its remuneration system. The company’s workforce, which stands at 10,000...

23 September 2022

UK. Supermarkets give staff a helping hand amid rising inflation

Shopping vouchers, free meals and even a second pay rise in the same year – a host of measures have been announced in the UK retail sector to support staff amid rising prices. Such measures also...

23 September 2022

ID Kids to test SoftPOS payment

…In a bid to make a payment experience more transparent, the ID Kids childcare retailer will be testing “SoftPOS” mobile payment in stores from 2023. This new payment trend...

23 September 2022

[Use Case] Furniture retailer But quadrupled click-through rate with location-based SMS

…The contextAlthough for furniture retailer But (320 stores, total turnover of €2.12 billion in 2021), the paper leaflet remains the primary marketing and sales activation lever, the...

23 September 2022

VTEX chooses integrated payment from Adyen

…On 16 September, VTEX (2021 sales of US$ 150 million via 38 countries) joined forces with payment solutions provider Adyen. By integrating payment into its offer, the Brazilian...

23 September 2022

The carbon footprint of stores is twice as large as e-commerce

According to EuroCommerce, 94% of the Dutch, 82% of the Germans and 82% of the French bought online in 2021. The volume of deliveries is exploding, as are the associated CO2 emissions. Should...

21 September 2022

How ManoMano engages trade customers digitally

Faced with the expansion of Screwfix (Kingfisher) in Europe, ManoMano is enhancing its app dedicated to B2B customers with a new loyalty programme. The marketplace, which generates 20% of business...

20 September 2022

UK: Boots to roll out marketplace with Mirakl

…The British drugstore chain Boots (a subsidiary of Walgreens Boots Alliance, 2021 turnover of US$133 billion, up 7.5%) will launch a digital marketplace in spring 2023 with Mirakl...

19 September 2022

[Amazon Results] Amazon caught by rising inflation and end of Covid

In Q2 2022, Amazon's total revenue fell by 4.6% year-on-year. After falling 3% in Q1 2022, online sales fell another 0.5%.

19 September 2022

Printemps expected in New York

Article by Sophie Baque, published on September 16, 2022…The Printemps department store retailer, controlled by the Qatari-Luxembourg fund Disa, will open a department store in Manhattan in...

19 September 2022

John Lewis Partnership to give staff free meals during 3 months

JLP, which owns the John Lewis department stores and Waitrose supermarkets (sales of € 15 billion in 2021 up by 1%), will give its some 80,000 employees free meals between 3 October 2022 and...

16 September 2022

In China, H&M is finally back on Tmall

After being suspended from the Chinese Internet following the boycott of Xinjiang products in 2020, the Swedish fashion retailer H&M (US$5.36 billion turnover in Q2 2022, up by 12% in local...

8 September 2022

Walmart wants to take full control of Massmart

On August 29, Walmart launched a US$377.6 million offer (53% above the closing stock price) to fully acquire Massmart, which operates Builders, Game, Masscash and Makro stores in South Africa. The...

8 September 2022

Yes Ad : marketing and commercial actions in a world without leaflets ?

If the subject of zero leaflets is not new in the retail sector, it depends on the ambition and freedom of each company. In 2022, inflation, environmental and legal constraints have created an...

8 September 2022

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026