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Sit comfortably on a couch in front of a giant screen showing brand images like Calvin Klein or Tommy Hilfiger. Select the items you like on the shelves provided. Move to a fitting room, just...

6 October 2022

Inflation : Specialized retail “shunned” by U.S. and European consumers

Unemployment rate, inflation, housing sales... In the U.S.A., retail sales remain steady, unlike in the Eurozone. While food retail has been in the red since January 2022, non-food retail has also...

5 October 2022

Japan. Muji launches products for less than US$3.5

Minimalist homeware retailer Muji is launching a new concept called Muji 500, offering items for less than US$3.46 (500 yen). The first store opened in Tokyo on 30 September 2022, on the 4th floor...

4 October 2022

Metaverse. An overview of retailers’ initiatives

How are the main retailers approaching the metaverse market? What are the strategies adopted by luxury, fashion and grocery brands? mind Retail interpreted activities of 23 major retailers and...

30 September 2022

Ikea: sales fall by 10% in South Korea

In the financial year ending August 31, 2022, Ikea‘s turnover decreased by 10% in South Korea.

30 September 2022

Rami Baitiéh, Executive Director of Carrefour France

An exclusive interview with Rami Baitiéh, Executive Director of Carrefour France, who was the guest at the last FrenchFounders meeting in Paris on the theme of CSR.

30 September 2022

Patagonia: Yvon Chouinard donates his company for the planet

Article by Regine Eveno, published on September 30, 2022…A pioneer in the defence of the planet and Founder of a group with a turnover of US$750 million in 2021 (via 80 stores worldwide)...

29 September 2022

Luxury. Are Chinese now in the age of frugality?

…In China, the decline in luxury goods sales and the slowdown in G.D.P. (up by only 0.4% in Q2 2022) is giving way to a new market of second-hand luxury. In August 2022, the hashtag #why do...

29 September 2022

Sephora Singapore adds consumer reviews into the store experience

…After a phase of qualitative studies in Shanghai and Singapore, Sephora inaugurated a new concept called “Asia store of the future” in Singapore on September 23, 2022, on 425...

29 September 2022

Gucci and Chanel invest in Middle America

If for years, China was the Eldorado of luxury brands, these are now massively reinvesting in the United States. They are opening stores within medium-sized cities in full development.

28 September 2022

UK. In six months, the B&Q marketplace drives 8% of the brand’s online sales

…In the six months to 31 July 2022, Kingfisher Group saw sales fall by 4.1% to €8.1 billion and profit fall by almost 30% to €562 million. Compared to the first half of 2019...

28 September 2022

[Confidential] Guillaume Apostoly to join as C.I.O. for Sephora

…According to our sources, Guillaume Apostoly, Chief Information Officer of Maisons du Monde and member of the Board, is about to join Sephora (LVMH). He will replace Anziz El Ahdj, who has...

27 September 2022

Costco continues growth and profitability trajectory in Q4 2022

…Costco, the world’s 2nd largest retailer by revenue, saw sales increase by 15% in the quarter ended 28 August 2022, to US$72.09 billion. The wholesale chain is slowing down slightly...

27 September 2022

[Case study] Makro Belgium cut the equivalent cost of 200 full-time staff

BackgroundIn Belgium, the hypermarket chain Makro (sold by Metro AG to the investment company Bronze Properties in the summer of 2022) operates 6 stores and has an annual turnover of €500...

27 September 2022

A fund takes control of Eataly for €200 million

…Controlled by the Farinetti family, the restaurant-grocery chain Eataly (44 stores in 15 countries, turnover of €464 million in 2021), is preparing to continue expansion after selling...

26 September 2022

Shopify to let staff decide the breakdown of their remuneration

Canadian e-commerce platform Shopify, which has seen its share price plummet 75% in one year, has decided to adjust its remuneration system. The company’s workforce, which stands at 10,000...

23 September 2022

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe

This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...

27 August 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Retail media & LLMs: navigating intent-driven and custom experiences

From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...

31 August 2026

Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop

While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...

7 September 2026

Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion

As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...

11 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026