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Marta Ortega Pérez, aged 38, will become President of Inditex in April 2022, the holding company of the fast-fashion group built by her father (€7.56 billion in sales via 6,829 stores...

17 December 2021

4 years after its liquidation, Toys R Us is rising from the ashes

Under the leadership of new owner WHP Global, Toys R Us is returning to brick & mortars.

13 December 2021

Property. New projects mushroom in the Gulf region

Whilst the Central Bank forecasts a GDP of 2.1% in 2021 and 4.2% in 2022 for the United Arab Emirates, the property market is catching up. In the first half of 2021, Dubai’s hotels returned...

13 December 2021

Canada. Ikea is keeping pace online

In a summary on December 1st, Ikea- Canada said that e-commerce reached US$969 million, up by 161% in the fiscal year to August. It accounted for 37% of total sales of US$2.59 billion (+11.8%)...

13 December 2021

“In franchising, you sometimes have two sheets shearing each others’ wool”

Across Europe, co-operatives such as Intersport, John Lewis, Co-op Danmark or E.Leclerc as not-profit systems, do not aim to make a profit. The objective is to improve costs by high volume...

13 December 2021

Unified Retail : what value sharing for independent retailers ?

While omnichannel is mandatory for retail businesses, adoption remains complex for independent retailers. How to write new rules of value sharing, store implementation and managing profitability?...

13 December 2021

Arnaud Le Gall, Cofidis : “The rise of split payments will accelerate in stores”

During the Covid-19 lockdowns, consumers have adopted Buy Now Pay Later payments, purchasing shoes and smartphones online in installments, directly with their cards. With sales reaching €6 billion...

3 December 2021

China. Canada Goose under fire for return policy

Three months after being fined €60,000 for false advertising, fashion retailer Canada Goose (winter jackets and coats) has been warned by the leading consumer protection association (C.C.A.)...

3 December 2021

Singapore. Decathlon focuses on stores dedicated to “click & collect”

Since opening in Singapore in 2016, Decathlon launched 14 stores across the island. At a time when many retailers are reducing store numbers under a triple threat from falling visitor numbers...

3 December 2021

The young designer of Parade wants to dethrone Victoria Secret

The news is rich for the highly emblematic Cami Téllez, Founder of Parade, a direct-to-consumer lingerie brand currently valued at US$140 million. In November 2021, she opened her first...

3 December 2021

India & Italy. Antitrust watchdogs focus on Amazon’s practices

In mid-December 2021 in Italy, Amazon was fined €1.13 billion for Abuse of Dominant Position. The competition authority cited discrimination against merchants who had not used Amazon’s...

3 December 2021

Black Friday 2021: the end of hyper growth

For the past two years, fewer U.S. shoppers participated in Black Friday. 2021 showed no exception. Is this a correction from the high base of last year, or a sign of slowing e-commerce growth?

2 December 2021

Self-checkout. How to improve customer experience?

Self-checkout have become a must in restaurants and some specialty retailers. Meanwhile, they don’t create harmony, particularly at supermarkets. How can the associated customer experience be...

1 December 2021

Vinted in the crosshairs of several European regulators

Is the second-hand app Vinted (45 million unique users by the end of May 2021) compliant with the European General Data Protection Regulation (G.D.P.R.) framework?

1 December 2021

Mobivia wants to launch a reconditioned tyre business

Reducing carbon impact by 5% per year, selling reconditioned tires and batteries, developing a rental offer... Bénédicte Barbry, Director of Sustainable Development at Mobivia (Norauto, Midas...

26 November 2021

E-commerce. Auchan Russia wants to weigh in the balance

Russia is a challenging market for Auchan Retail and its new C.E.O. The challenge? To multiply by 4 the e-commerce turnover by 2023, an ambitious objective...

26 November 2021

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025