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Ron Johnson. This is the story of a modern retail guru (in 2001, Johnson helped Steve Jobs create the first Apple Store) who predicts the advent of what he calls “Commerce at Home” in...

15 October 2021

Grégoire Borgoltz, Picnic : “We impose a delivery routine, and it works”

Active in the Netherlands, Germany and France, the online retailer Picnic has just raised €600 million from the fund created by Bill and Melinda Gates. Thanks to a high ticket, mutualized routes...

15 October 2021

Fast Retailing expects a return to normal in H1 2022

In the fiscal year ending August 2021, Fast Retailing, including Uniqlo, Gu, Comptoir des Cotonniers, Princesse Tam Princesses and Theory, reported sales of US$18.7 billion (at current exchange...

15 October 2021

“Traffic is not coming back to the hypermarkets: it’s all gone online”

Thomas Pocher, an E.Leclerc associate in France, is the originator of the “pedestrian drive-through” format. As Carrefour and Auchan accelerate offers with this format, he looks back at the recent...

15 October 2021

Ikea. “We’re going to open a fully automated click & collect counter”

With 30% of sales online, Ingka is betting on automation to gain momentum and improve customer experience with more flexibility.

15 October 2021

Faguo. “Train’s carbon impact is slightly higher than a boat”

Following the annual carbon annual survey for 2020, the footwear retailer Faguo changed tune in terms of promoting supply transport.

15 October 2021

Benetton moves manufacturing closer to Europe

Faced with logistical disruptions due to the global economic recovery and factory closures in Vietnam, Benetton has decided to rely less on Asia.

15 October 2021

Marjane launches express delivery in Morocco

In early October 2021, Morocco’s biggest retailer Marjane launched 1-hour delivery in Casablanca.

11 October 2021

Qatar. Lulu Hypermarket deploys bulk offering

In the end of September 2021, the grocery retailer LuLu Hypermarket (US$7.4 billion turnover in 2019) opened its 15th store in Qatar (Abu Sidra shopping centre in Muaither, sales area of 24,000...

11 October 2021

Miniso opens a flagship store in Dubai.

Located within the Dubai Mall, a new 390 sq.m Miniso store opened in late September 2021. This is the 25th Miniso store in the United Arab Emirates. Miniso is also listed on Noon’s...

11 October 2021

Wholesale. Sokowatch wants to conquer Africa

While Rocket Internet withdrew from Jumia’s capital in 2020, the Sokowatch e-commerce platform is offering a more efficient way of sourcing merchandises to local convenience stores.

11 October 2021

Noon raises US$2 billion to win the online race

In the Gulf, the battle for online sales is raging. The Noon marketplace (4 million daily users) is to receive US$2 billion over the next three to four years from investors including the...

11 October 2021

Who is Fidji Simo, the new CEO of Instacart?

Less than two months after taking up her post, Fidji Simo, the new CEO of Instacart, is launching herself into the sale of online advertising.

11 October 2021

[Exclusive] Wholesale pure-player Boxed to grow by 40%

Although it remains smaller than Sam’s Club and Costco, the online retailer Boxed is showing insolent growth in the online wholesale sector.

11 October 2021

What future for quick Commerce ?

Gorillas, Cajoo, Flink or even Glovo offer a vertical model combining dark stores, picking and delivery. These companies rent B-locations for urban hubs, with a street address with access for...

11 October 2021

Faster, greener, more cost-effective. The last mile challenges

Quick commerce, curbside pick-up, lockers... With the rise of online sales, the last mile market is booming globally. How can retailers turn e-commerce logistics into a competitive advantage?

11 October 2021

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La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

Verizon, Starbucks, DoorDash, and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: US$168 billion, up by 13.3%) was down for several hours before returning to normal. Numerous websites and applications...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

Retail Media: Loblaw aims to accelerate in-store with Stratacache

During Advertising Week in New York, the Canadian food retailer Loblaw (2024 turnover: 44.8 billion dollars, up by 2.5% year-on-year) announced on October 8, that it would strengthen a network of...

20 October 2025