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UK. Asda to handle returns for 100 retail partners
…On 22nd April, 48 Asda stores (2021 turnover of €24 billion, up by 0.6 compared to 2020) became partners with e-retailers to allow customers to return parcels when they...
27 April 2022
Lululemon launches two new loyalty programmes
…Sportswear specialist Lululemon is optimising loyalty and will launch two membership schemes in early autumn. One is free to allow preview access to new collections as well as invitations...
27 April 2022
With LazEarth, Lazada takes another step towards sustainability
Article written by Sophie and published on April 29, 2022…Alibaba subsidiary Lazada (whose international trade turnover amounted to €2.1 billion in Q4 2021, up by 34%) launched...
27 April 2022
China. 1st mall dedicated to luxury in Guiyang
…Guiyang Xingli Group will open a 7th shopping mall in Guiyang, capital of Guizhou province (south-west China) this year. The special feature of this mall, called Lavant Shopping...
27 April 2022
China. Fragile supply chain threatens the world’s leading exporting country
…While in 2021 Asia recorded export growth of 13.8% (compared to annual growth of 0.2% in 2020); the WTO predicts that this growth will reach only 2% in 2022.
27 April 2022
Case study: The numerical assessment of We Play Circular by Decathlon
Decathlon has set up We Play Circular, a monthly subscription allowing customers to use the whole range of a store. Luc Teerlinck, founder of the system, gives an update on the results obtained...
Deliveroo condemned for concealed work
This is the first criminal trial involving delivery and quick-commerce companies. On 19th April, the Paris Criminal Court sentenced Deliveroo (turnover of €8.1 billion in 2021) to a...
22 April 2022
USA: E-commerce returns breaks records
…In the USA, retail product returns reached US$761 billion in 2021 according to the NRF and Appriss Retail. The rate of returns was 16.6% of total retail sales in 2021, up from 10.6% in...
22 April 2022
Russian nationals banned from Chanel products…except in China
…While Chanel bans Russian customers from buying luxury goods, Chinese stores are exempt. Sanctions against Russia, voted in March by the European Union, prohibit European brands from...
21 April 2022
Loyalty: Camaieu’s ‘walletised’ customers spend more
Camaieu unveils results of the merger of a loyalty card into the customers digital wallet. Results show that customers who have "walletised" a loyalty card buy more items than other customers...
21 April 2022
China. Can a zero-Covid strategy turn into zero growth?
After Shanghai and 25 million people locked down from the end of March 2022, 45 other Chinese cities are currently under partial or total confinement. This represents 373 million people. This is...
21 April 2022
Ikea deploys augmented reality in Brooklyn
Ikea Group launched Space Unfolded, an immersive space in Brooklyn on February 27th. Customers design their own interior using augmented reality. This service is located within the Ikea store in...
21 April 2022
Walgreens & Algolia : for an IA-based customer experience
In the U.S.A., the drugstore retailer Walgreens (turnover of US$ 67.7 billion in the six months to February up by 5.4% year-on-year) has joined forces with the search engine specialist Algolia.
15 April 2022
Online sales down 6.5% for Tesco
Tesco, the U.K.’s leading supermarket chain, published results for the year ended 26th February 2022. Global turnover was €66.3 billion (excluding fuel), up 2.5% compared to 2020.
15 April 2022
Salsify, the owner of Alkemics, reaches a US$2 billion valuation
With fundraising of US$200 million on April 13th, Salsify (2021 revenues of US$111 million, up by 53%) is now valued at US$2 billion. The TPG fund, which acquired a stake in Salsify, Permira...
15 April 2022
India : Reliance, Flipkart and Pepperfry drive warehouse demand
According to a study by Retailers Association of India, retail sales in India rose by 28% in March 2022 (year-on-year), quickly returning to growth after the Covid-19 Omicron wave in January.
15 April 2022
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
2
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
3
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
24 August 2026
4
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
5
Lidl’s owner continues cloud services offensive
With €2.2 billion in cloud revenue and growth 3 times faster than the rest of the business, Schwarz Group continues a technological shift. Between investments in its own data centres, buyouts in...
1 September 2026