Morgane Monteiro

Journalist

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

Featured image of the article Morgane Monteiro

Expertise

Journaliste économique pour mind Retail depuis début 2024, j’analyse les dynamiques de transformation digitale dans le commerce. Mon travail mêle suivi de l’actualité sectorielle, enquêtes approfondies et décryptage des innovations technologiques nourris par des échanges avec des experts du terrain à travers des interviews de dirigeants et l’animation de tables rondes.
Forte d’une première expérience en analyse d’insights stratégiques au sein du HUB Institute, je m’attache à produire une information indépendante et rigoureuse pour les décideurs du retail. Je couvre un large spectre de sujets liés à la digitalisation et à l’omnicanalité dans le retail et la retail tech : expérience client, supply chain, paiement, cybersécurité, intelligence artificielle.

Most read articles by Morgane Monteiro
How Kiabi, Rouge Gorge and La Grande Récré leverage social login to enhance online conversion
Still absent from an array of e-commerce sites, social logins such as “Sign in with Google” are becoming established levers to optimise authentication. What is their impact on abandoned baskets...
25 March 2026
Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership
As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...
13 March 2026
Online authentification : Prelude expands a “message free” solution globally 
A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...
13 March 2026
Social media & age verification: Tech breaks the glass ceiling of precision
As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...
13 March 2026
Latest articles by Morgane Monteiro
Mercadona increases the pay of all staff by 8.5%
From 2025, to increase the purchasing power of staff, Spanish largest grocery retailer Mercadona (turnover 2023: €35.53 billion, up 15% in a year via 1,681 stores) is increasing salaries of...
Meta and Amazon join Walmart in reviewing HR inclusion policies
Meta and Amazon are backtracking in a fight against discrimination. After abolishing fact-checking in the U.S.A., Meta announced in a memo sent to staff on January 10, 2025, a scrapping of...
Wayfair leaves Germany and makes 750 employees redundant
After laying off 1,650 staff in January 2024, the American furniture DNVB Wayfair (9M 2024 sales: US$8.73 billion, down 1.8%) announced on January 10, a plan to make 750 staff redundant (3% of the...
Cosmetics: a European directive could cost the French industry €1 billion
On January 1, 2025, the revised European directive on waste water treatment came into force. Published on December 12, 2024, in the Official Journal of the European Union, this introduces a system...
After Smallable and Wethenew, L’Exception goes under the Hong-Kong flag
Faced with the fragility of the fashion industry, Hong-Kong based fund AA Investments is continuing to acquire assets in difficulty. A latest acquisition is the online concept store L'Exception.
9 January 2025
After 5 years, Alibaba sells off Sun Art supermarkets and loses €1.9 billion
Alibaba Group is continuing a withdrawal from physical retail. After Intime department stores, the giant is selling control of Sun Art supermarkets to Chinese private equity firm DCP Capital for...
9 January 2025
Mexico increases customs fees for Temu, Shein, AliExpress and others
As Donald Trump threatens to impose 25% customs duties on imports from Canada and Mexico, the Central America country is stepping up a fight against Chinese imports. On January 1, 2025, new...
Following the collapse of Big Lots, specialist retail concentrates in the U.S.
In a sluggish U.S. property market, discount furniture retailer Big Lots found a partial buyer. Variety Wholesalers is to take up to 400 stores.
7 January 2025
Stores closures jumped by 28% in the U.K. in 2024
In 2024, the U.K. reported 13,479 store closures, an increase of 28% in a year, according to the Centre for Retail Research (CRR). These included Boots, Shoe Zone, Homebase and others. While 56%...
Retail media: Kiabi makes official agreement with Valiuz Adz
As revealed by mind Retail in January 2024 and made official on December 12, Kiabi (2023 sales: €2.21 billion, up by 1.1% in a year after rising by 22% in 2022) is launching a retail media...
Following an aborted merger, Albertsons claims US$6 billion from Kroger
The mega-merger between Kroger, the 3rd largest food retailer in the U.S.A. and Albertsons, the 6th largest, , will not go ahead. On December 10, the Federal Trade Commission (FTC) ruled that a...
Alibaba sells Intime department stores and loses US$1.3 billion
On December 16, Alibaba Group (Q3 2024 sales: US$33.7 billion, up 5%) announced the sale of the department store subsidiary Intime, acquired in 2017 for US$2.6 billion. Once approval has been...
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Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion
As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...
11 September 2026
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
9 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic shelf labels: why the US regulator threatens rollout
In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...
2
E-commerce: click-through rate down by 5.4% since Google AIO launch in France
mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...
3
From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe
This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...
27 August 2026
4
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
9 September 2026
5
Retail media & LLMs: navigating intent-driven and custom experiences
From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...
31 August 2026
6
Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop
While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...
7 September 2026