Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
- Retail
- Retail tech
- Analysis
16 October 2026
Latest articles by Sophie Baqué
Bijou Kurien, Board Member, L-Catterton Asia : “Lack of physical presence does not constrain you from being an international player”
Bijou Kurien is a member of the strategy Board at L-CATTERTON, the investment fund supported by LVMH. He decrypts for Global Retail News the current challenges of the transformation of "retail...
- Retail
- News
13 September 2019
Carrefour takes a step back, Wal-Mart accelerates
In China, the race for ultra-fast delivery has defeated Carrefour. This pressure continues to disrupt across the entire landscape of large food retailers. Carrefour has been selling into China for...
- Retail
- News brief
16 July 2019
L’Occitane’s profits jump, driven by the highly digital Elemis
The Swiss-based but Hong Kong-listed beauty retailer posted net sales up by 8.7% to € 1.43 billion last year (1,572 units worldwide, +17 new units year-on-year). The 22% jump in net profits...
- Retail
- News brief
16 July 2019
Delivery and profitability. The impossible equation?
In June 2019, the Deliver conference in Lisbon gathered an array of specialists concerned with e-commerce deliveries. Faced with customers demanding speed with low prices, how much longer can...
Jing Leng, Aikucun. “We roll out the Uber model for fashion outlets and end-of-line”
The outlet sector was dominated by outlet centres and private sale websites. In China, the young online retailer Aikucun is disrupting this industry via a highly effective strategy. Sophie Baqué...
- Retail
- News
17 June 2019
Fashion. Are socially conscious brands leading the way?
For traditional retailers, combining sustainability and profitability is a headache. Sophie Baqué met Mathieu Sauleau, Operational Director at Vilebrequin to understand how the swimsuit...
Massimo Volpe, FIRA : “Does it make sense to protect all the data with GDPR if it impacts innovation?”
Sophie Baqué discussed with Mr. Massimo Volpe, President of the Federation of International Retail Associations (FIRA*), during the C.I.R.I.S. conference held in Shanghai in April 2019.
- Retail
- News
21 May 2019
China. The triumph of ‘New Retail’
Exciting and frightening, ‘New retail’ is everywhere in Shanghai. Alongside the C.I.R.I.S. conference, Global Retail News met the Vice Presidents of Alibaba at their Hangzhou HQ, together with an...
- Retail
- News
21 May 2019
Emaar Malls aims to build the regional Asos
In a US$130-million deal, the Dubai developer Emaar Malls took full control of the online Namshi fashion retailer, which reported sales of €202 million in 2018, an increase of 16%. The firm...
- Retail
- News brief
18 March 2019
Eddie Lampert, gravedigger or saviour of Sears?
Eddie Lampert, often compared to Warren Buffet with a stellar performance of his ESL fund, has controlled Sears’s fate for 6 years. The former Goldman Sachs prodigy is now the largest...
- Retail
- News brief
13 February 2019
How Ikea prepares for the future
Involved in a strategical shift, the Swedish Ikea Group is widening its city-centre footprint with an array of urban stores to open this year, including in Manhattan and in Paris (in May 2019...
- Retail
- News brief
13 February 2019
Luxury products : Farfetch will go public
According to a recent report from Bain & Company, the global personal luxury goods market is poised to grow by 6% to 8% in 2018, and reach US$ 446 billion by 2025. Digital players are...
- Retail
- News brief
11 September 2018
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026
4
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026